May 27 2019, 09:12 AM
QUOTE(terryfu @ May 27 2019, 09:03 AM)
Hi. I bought an Illegear Z5 2 years ago and now facing problems because my computer cannot start. I can enter the BIOS but the Windows screen does not appear (stuck on the illegear screen). Specifically it comes with Crucial MX300 M.2 275 GB mSATA (plus the other solid state hybrid HDD).
Running a bootable Windows USB to try to diagnose what happened, few things was deduced :
1. When trying to check the mSATA drive via CMD prompt, it feedback I/O error (cannot read). The other drive no issues. Can see directory and files.
2. When trying to reinstall Windows, it shows can't read. The partition is revealed however just that can't access. I have not tried formatting.
Hence, few questions :
1. What could be the possible problems for the mSATA drive and what further things I should look out for as I plan to open up the laptop.
2. What mSATA model I should purchase as it has a second slot and I plan to load another mSATA drive while trying to recover the old one. I notice few form factors so am confused a bit (newbie to mSATA here).
3. Does Illegear sell replacement mSATA drives and how much?
This are initial queries. Any help is welcome. Thanks!
1. I/O error means sadly the drive has died. It can't even query. That's the fact , you can try data recovery - to salvage the data from it Running a bootable Windows USB to try to diagnose what happened, few things was deduced :
1. When trying to check the mSATA drive via CMD prompt, it feedback I/O error (cannot read). The other drive no issues. Can see directory and files.
2. When trying to reinstall Windows, it shows can't read. The partition is revealed however just that can't access. I have not tried formatting.
Hence, few questions :
1. What could be the possible problems for the mSATA drive and what further things I should look out for as I plan to open up the laptop.
2. What mSATA model I should purchase as it has a second slot and I plan to load another mSATA drive while trying to recover the old one. I notice few form factors so am confused a bit (newbie to mSATA here).
3. Does Illegear sell replacement mSATA drives and how much?
This are initial queries. Any help is welcome. Thanks!
2. This is expected again due to I/O error. You can try to format it - but you'll hit I/O error sooner or later
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1. Basically it's dead , could be due to wear/tear or you just got a lemon unit that went south
2. Feel free to pick up any drive. You can get one off Lazada and DIY yourself
Hope it helps
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