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 ILLEGEAR Z5 & Z7 Discussion Thread V3, Now with Nvidia GeForce GTX 1060 6GB GDD

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Muchi
post Mar 2 2019, 01:28 PM

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Hi, I am currently using a Z5 V3 that was bought 2 years ago.

Currently I am having issues where I can feel electric discharge at the edges of the laptop where I can feel a burning sensation that builds up if I don't move my arm/hand away.

Would like to know what is causing this?
Muchi
post Mar 2 2019, 11:10 PM

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QUOTE(STEVE@ILLEGEAR @ Mar 2 2019, 08:08 PM)
Hi Muchi,
This happens because of the difference in the electric charges between you and your device. As you said that your laptop was connected to the charger when you faced the issue, it can be due to two reasons:

1) The laptop might not be connected to the grounded outlet.
2) You might have touched the laptop after having rubbed your cloths that you may be wearing (typically your socks) against a carpeted floor.

This can be harmful for the internal (minute) components of your laptop in a long run, but once in a while, the laptops can bear such inductions.

To avoid this in future, you can follow the below approaches:
• Check if there is proper grounding done to the power outlets in your home and work place, and always connect your laptop to a grounded outlet.
• You can place an anti-static floor mat at your work place and home.
• In case of improper grounding, before touching any internal components of the laptop, touch any metal object with your hand. This will ground you, hence neutralizing any static charge that your body may have gained.

Hope this helps.
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Hey STEVE@ILLEGEAR.

I will try buying a new power extension and maybe get an anti-static floor mat to see what happens.

I have a curious question though. Is it possible that some components within the laptop are damaged and is causing these electric discharges?

Thanks.
Muchi
post Aug 19 2020, 07:58 PM

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QUOTE(Prince J @ May 21 2020, 12:57 AM)
FN + 0 => On/Off backlight
FN + 1 => Max fan speed
FN + 9 => On/Off Intel Turbo Boost
FN + Esc => On/Off touch pad
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Hi, would like to know if it is possible to re-download the driver for the Illegear hotkey display?

Also, does Illegear provide any service to reapply thermal paste? How much would it be?

Thanks.

 

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