Hi kmc3388,

Z5 has VT-D enabled ex-factory.

Drop you a pm

Hi Blizzard,

Can we test your machine physically?

JinnyboyTV did an unboxing video for the Z series

Hi,

Is 78/80C your CPU or GPU temperature?
It's normal for the fans to boost up in full load.

Normally there is no heating issue on the Z series unless there is huge dust wall or dried thermal compound.

76C is fine for both CPU and GPU. For the 85C, is it CPU or GPU temperature? 85C is normal CPU temperature with Intel Turbo Boost On, it's a bit hot if it's the GPU temperature. You can send your laptop to us for testing, will assist on that.

And btw, which utility you used for monitoring the temperature? Which surface you put your laptop on?

This post has been edited by Prince J: Apr 26 2017, 03:17 AM

Hi bigboy,
Mind to pm me your serial?

Hi bigboyscave,

As per FB post, we will back in business on tomorrow.

There is no heating issue on the Z series, neither on all other series except one model - Q5 (Clevo N850HK and N850HK1), which is currently waiting Clevo to improve its heatsink.

The Z5/Z7 is capable to maintain the GPU GTX1060 temperature at below 70C in Battlefiled 1 twelve hours ultra gameplay, tested during IT Fair 2016 in Mid Valley.

As for the heating issues reported by the recent user kalmit95, we suspect the temperature reported by him was CPU temperature with Intel Turbo Boost enabled, we are still trying to contact him to send in his Z5 for checking and verification as there is no update from him after the post.

All the products have been tested in factory and retested by our engineers after customization to make sure the temperature is performing well before we deliver to our customers.

This post has been edited by Prince J: May 2 2017, 03:20 PM

Hi Jelly Puddie,

Can we have your laptop serial number to check?

All ILLEGEAR models come with 1 year battery warranty so if your battery does fail within 6 months, we are able to help to exchange for a new battery.

Let us know before you want to send in so we can have the battery ready for replacement immediately.

Hi lee

You mean you are using ILLEGEAR S7? Or old ILLEGEAR RS-17?

Z series commercial.

Hi Kelvin, we do have reviews but not detailed as notebookcheck.

Z5 http://www.liveatpc.com/gearing-up-for-greatness/

Z7 http://www.liveatpc.com/review-illegears-z...ing-powerhouse/

Hi

Z5 - 15.6" IPS, i7-7700HQ, 1050Ti/4G, 8GB DDR4, 1TB 7200RPM + 120GB M.2 SSD, Windows 10 Home SL, Backpack + Sleeve RM5199

Z5 - 15.6" IPS, i7-6700HQ, 1060/6G, 8GB DDR4, 1TB 7200RPM + 120GB M.2 SSD, Windows 10 Home SL, Backpack + Sleeve RM5899

Z5 - 15.6" IPS, i7-7700HQ, 1060/6G, 8GB DDR4, 1TB 7200RPM + 120GB M.2 SSD, Windows 10 Home SL, Backpack + Sleeve RM6099

Z7 - 17.3" IPS, i7-6700HQ, 1060/6G, 8GB DDR4, 1TB 7200RPM + 120GB M.2 SSD, Windows 10 Home SL, Backpack + Sleeve RM6099

Z7 - 17.3" IPS, i7-7700HQ, 1060/6G, 8GB DDR4, 1TB 7200RPM + 120GB M.2 SSD, Windows 10 Home SL, Backpack + Sleeve RM6299

if you are using the previous edition of Z5 (GTX860M/960M/970M), the touchpad sensitivity needs to be adjusted through the touchpad utility, the default sensitivity is set too low.

If you are using the latest edition of Z5/Z7 (GTX1060), the touchpad sensitivity should be greatly improved, on both software and hardware.

Hi Alex

Kindly pm me / Azim for your serial number underneath the laptop, we will assist further.

Hi ArthurHew

The contrast, viewing angle and brightness of Z5 IPS display is slightly better than Q5 Evo IPS, you can visit us to compare side by side http://illegear.com/getting-here.

Hi can you pm me your serial number? Will assist.

Hi can you pm me your serial number? Will assist.

Hi, what issue you are facing?