QUOTE(StenCL @ Jan 14 2017, 03:30 PM)
Hello and Good afternoon, Prince J.
Would like to ask does the Illegear store will be opening on either 1st or 2nd of February?
I think I'll need to have my Z5 keyboard check or fix because...
Sometimes a few of its keys started to spam pressing on its own as if I was holding the key down. If I press other keys other than the “Spamming Key”, it will stop or pause for a while before started to keep spamming again.
Also, sometimes whenever I startup my laptop, it will show the "Windows Boot Manager".
Lastly, there are a few keys are unresponsive, pressing it will do nothing.
Thanks in advance.

Hi StenCL,
1st Feb is public holiday, you can send in on 2nd Feb.
QUOTE(Faris Azri Aswandi @ Jan 15 2017, 03:34 PM)
Thanks for the tips. I tried using them. Though, I can't seem to display the stats on screen.
No worries. I actually did the same thing before buying the 6.3 k behemoth. Although, I seem to be facing weird problems so I can add some things to note from my personal experience;
-if your hand sweats easily, you need to put a cloth or something to prevent the chasis from being damaged. The damage is subtle but I can see scratch like patterns on my left palmrest.
-plug for headset lies on the right side so sometimes it may bother your hand when using a mouse if you're right-handed.
-the area near the power button or close to the hinge of the screen is almost always hot
-SSD failure (probably the company's fault, not Illegear)
-adapter and plug may be loose so sometimes you have to fiddle with the charger and check regularly if you're actually charging (this problem is after I sent them for a replacement cable)
-automatic shutdown from this current case
The heatsink and fans are right underneath the power button, it's normal to be a bit warmer than other area. We purposely put the heatsink around that area but not the side and palm rest.
As for the hand sweats causing chassis damaged, we have never seen any existing Z7 user that sent for servicing having that problem though. The casing is made by anodized aluminium and it is supposed to be durable.
For the adapter and power cord loose, intermittent shut down issue, you are welcome to send in for checking.
QUOTE(hotwebs @ Jan 15 2017, 06:03 PM)
look clearly on the image, motherboard at 76c, does it damage the board?

The motherboard detects temperature and shutdown once it reaches thershold, 76C is still far below the shutdown level.