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 Uber ban me for unknown reasons.

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TSvenesh
post Nov 23 2016, 10:15 PM, updated 9y ago

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Got ban by uber. Didnt know this till i had to send email asking why i cant login. Atleast they should inform by sms or email.
The reason they gave was:


Thanks for contacting us, Venesh. I'm happy to explain what happened here.
Your account has been flagged for infringing activity and violating the terms and conditions of Uber so we have to lock your account for security reasons.
Our system found that your account has committed an offense by having some association with another account, especially between accounts rider and driver account. In our system you have violated the travel request, which indicated the achievement of the incentive for the driver.
We'll let you know when we would consider to activate your account.
Similarly, the information from us. If there is anything else you want to tell, please contact us again.
Sent by Edward

i replied them saying i have no idea about this. After a week they replied

Hi Venesh,

While we certainly appreciate you sharing your personal referral code with friends and family, after reviewing your account it appears the usage of this promo code violates Uber's Terms of Service. This promotion code is applicable to an invited user's first ride — it is not intended to be used by people signing up for multiple Uber accounts.

We won't be able to honor the value of the promotion, and your Uber account has been disabled.



what really happened ??

"In our system you have violated the travel request, which indicated the achievement of the incentive for the driver." - what they mean by this?
Using uber 4 times a week cause this issue ?
I'm V-Kool
post Nov 23 2016, 10:21 PM

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You have book the same UBER driver during this few travel request using the same promotion code?

Why bother? Just use GRAB
TSvenesh
post Nov 23 2016, 10:24 PM

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QUOTE(I'm V-Kool @ Nov 23 2016, 10:21 PM)
You have book the same UBER driver during this few travel request using the same promotion code?

Why bother? Just use GRAB
*


got promotion code on 8th July. Just to know what happen.

yup started using Grab.
YoungMan
post Nov 23 2016, 10:39 PM

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1. Did you book the same driver multiple time in a week?
If yes, Uber will flag your account. you better not use the app, but settle privately if need to use the same driver multiple time.
2. How is it that it mention you abuse the promo code? Creat many accounts and use the same code is it?
I have been using til now, no problem.
juicyliana
post Nov 24 2016, 10:45 AM

when u think juicy, think liana
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Uber weeding out bad drivers.

but how come never see them reward good drivers?
Seager
post Nov 24 2016, 12:40 PM

Sick my duck
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You should reply back:

Thank you, I have moved to Grab.
guanteik
post Nov 24 2016, 01:46 PM

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venesh:
This is because you're the driver and you're the passenger. You turned on the Uber Driver app, and requested a ride using your own account with the promotion code. I read this somewhere and appears to be true.

This post has been edited by guanteik: Nov 24 2016, 01:47 PM
andrewhtf
post Nov 24 2016, 02:27 PM

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QUOTE(juicyliana @ Nov 24 2016, 10:45 AM)
Uber weeding out bad drivers.

but how come never see them reward good drivers?
*
it is just like working as kuli.

when you dont perform, u get kicked out
when you perform, it's because YOU ARE EXPECTED TO.
geddit?
TSvenesh
post Dec 5 2016, 03:57 PM

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QUOTE(guanteik @ Nov 24 2016, 01:46 PM)
venesh:
This is because you're the driver and you're the passenger. You turned on the Uber Driver app, and requested a ride using your own account with the promotion code. I read this somewhere and appears to be true.
*
using rider app in blackberry.

sometimes after booking, the driver disappears. i need to rate the driver two times.

Anyway i shifted to Grab now. Planning to change mobile too.

 

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