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 GrabCar Discussion V2, Info and FAQ

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starex80
post Jan 19 2017, 04:27 PM

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QUOTE(jackjiajun @ Jan 19 2017, 09:37 AM)
When I reached pick up point and passenger said she has cancelled the booking, and I waited for more than 5 minutes my app still didn't pop out her cancellation. Why? And eventually I cancelled as passenger no show after 6 minutes because it's wasting my MP hour. And why my cancellation rate increase?! Urgh
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call to grab support to cancel after 5 minutes when you arrived.
I encounter this before. Don't cancel from your end.
starex80
post Jan 20 2017, 10:08 PM

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today
12pm - 1pm, got 2 completed trips rm3 and rm9
1pm - 2pm, got 2 completed trips rm3 and rm4.

all 4 from busy area. AR = 93%, CR = 2.6%, rating 4.9%
Ambassador program didn't approve me yet, does it entitle the PRO program automatically?

How much incentive I can get for this 2 hours?
starex80
post Jan 20 2017, 10:28 PM

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QUOTE(peteryaw @ Jan 20 2017, 10:13 PM)
ur incentive for pro=(45+45)-(90x.2)-(3+9+3+4), assuming u have online full 120 min.
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meaning to say in this 2 hours, I may get gross rm90 (fares + top up by grab)
but I just collect gross fares rm19 in this 2 hours driving.
starex80
post Jan 20 2017, 10:31 PM

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and I notice when drive nearby somewhere in midvalley,
the digi network will become unstable and connect to slow network
starex80
post Jan 20 2017, 10:31 PM

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QUOTE(technosakai @ Jan 20 2017, 10:25 PM)
user posted image

guys.. those coloured area.. is it the busy area for the time?
and how to see grab wallet? i can't find it in my grab driver app
new driver here  smile.gif
thanks sifus
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it is not enough driver at that area.
Busy area u need check the grab website
starex80
post Jan 20 2017, 10:47 PM

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QUOTE(technosakai @ Jan 20 2017, 10:34 PM)
oh so it's like showing you there's more chance to get ping there?
i see.. thanks for the reply
hour blocks bonus also can be seen at grab website?
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you try google grab klang valley structure of this week.
Every week they will send it into your gmail. Just read it.
starex80
post Jan 22 2017, 06:16 PM

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QUOTE(telement @ Jan 21 2017, 12:41 AM)
It's by hour block. So, your example..6:40am u accepted a trip. This means for 6am block, u got 1 trip. 6am block is not wasted.

You drop off at 7:40am.
7am block you have not picked up any trips yet.
You have 20 mins left to pick up a trip so 7am block not wasted.

Hope that clarifies...
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but if you refer to the weekly incentive structure, it stated completed trips.
So if accepted on 6:40am, and completed on 7:40am.

I doubt it is counted into 7am block incentive, isn't it?

starex80
post Jan 22 2017, 11:35 PM

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QUOTE(delon85 @ Jan 22 2017, 11:15 PM)
if you meet the criteria, you will be driving pro off the bat.
only ambassador need to opt in.
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I opt in embassador but it sms state that I need to remove the competitor apps.
But I didn't do so.
And I didn't receive message confirm I am the ambassador.

Do I still consider pro driver in this scenario if meets all criteria?
starex80
post Jan 24 2017, 03:16 PM

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QUOTE(Boy96 @ Jan 23 2017, 10:56 PM)
Go join Singapore grab driver group in FB, so many problems one..location matched so far away between the 2 riders..
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I also foreseen this grabshare will give lot of problem and receive more complaint from the rider.
starex80
post Jan 24 2017, 03:29 PM

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QUOTE(telement @ Jan 24 2017, 10:26 AM)
haha...yala. In theory, Grabshare is good. But in reality, matches will be bloody far away. This will make passenger A wait.
Sometimes need to u-turn and jam another 20 mins to reach passenger B. Then passenger B cancel. Then you u-turn back...then you get another ping, u-turn again. LOL

Also, Passenger A might smells...passenger B will not like it.
And confirm lenglui will not be using this becos lenglui sure got money.
Only those really wanna save environment money will take Grabshare.
So, you can guess who they are....
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True. this is my concern. but we cat reject
starex80
post Jan 24 2017, 07:05 PM

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QUOTE(destiny6 @ Jan 24 2017, 06:53 PM)
This kind of grabhitch rider ah..... Adui @_@
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sure is students.
Don't accept la.

I ever encounter pickup Myanmar family with several kids, total 5 into my car.
I told them luckily the route that they go no police now. Else I will not pickup and will report to the grab support.
Then I need cancel and it will affect my cancellation rating and not due to my fault.

This grab apps should be enhanced la.
starex80
post Jan 24 2017, 08:06 PM

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QUOTE(destiny6 @ Jan 24 2017, 07:42 PM)
Confirmed student...But these ppl just abuse coz it's not their car and think they pay a bit can boss ppl d....
I stop driving grabhitch because of donkey riders...Better drive grab car
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grab car also will face the situation like me
starex80
post Jan 24 2017, 10:09 PM

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QUOTE(chianpy @ Jan 24 2017, 10:03 PM)
The is a lot of flaw with the new system - GrabShare, picking up 2 person or 2 group of total stranger to share the same trip. According to the training, it should be only one headcount from either side but how can the apps really verify the actual headcount that will physically taking the ride. Assuming the rider cheated during booking and key in 1pax instead of 4 pax + another rider also has 3 pax, then total riders from both side is 7. Habissslah.

Putting 2 strangers into a same trip but different location, if either side feel unfair to drop off the other passenger first, the unhappy rider sure kill your star rating.

Pls seriously consider this before you update your Grab apps
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true statement. I have this concern as well.
But if not upgrades, grab may block you to continue drive.

My area sure kena gao gao cause a lot of Bangla, Myanmar, negro all take grab ride.
Later on pickup a negro and a Chinese aunty sure get bad rating from aunty.

This post has been edited by starex80: Jan 24 2017, 10:10 PM
starex80
post Jan 25 2017, 05:12 PM

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QUOTE(ekudz @ Jan 25 2017, 10:51 AM)
Ambassador (OPT IN)

AR = 85% ke atas
CR =10% ke bawah
Rating = 4.4 ke atas
Busy Area = 50%

PRO

AR =88% ke atas
CR = 10% ke bawah
Rating = 4.4 ke atas
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Please be aware that don't make your user rating drop,
as I notice it seems the figure will not go up again.
starex80
post Jan 25 2017, 05:21 PM

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my incentive oledi in yesterday night 10:50pm.

Not much, better than none.
starex80
post Jan 26 2017, 11:46 PM

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QUOTE(peteryaw @ Jan 26 2017, 10:43 PM)
which part of cyberjaya have a lot of trip? brows.gif  brows.gif
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cyberjaya is small.

Usually cyberia, mutiara ville, mcd
starex80
post Jan 27 2017, 08:40 AM

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summit not under busy area...
weird
starex80
post Jan 27 2017, 08:48 AM

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anyone receive this week busy area message achievement on Wed?
starex80
post Jan 27 2017, 09:05 AM

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QUOTE(technosakai @ Jan 27 2017, 08:51 AM)
Quite tiring though. Especially lower back. Maybe it's just because of my car seat. Anyway need to cheong again.
Btw what does this sms mean?
Does it mean I did 89% of busy area?
Mostly my rides are in usj or sunway. And damansara
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yap. I don't receive it :S
starex80
post Jan 28 2017, 03:35 PM

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QUOTE(budi1413 @ Jan 28 2017, 11:32 AM)
reckless myvi driver, should go report.
SO irrrresponsible

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