QUOTE(Nami99 @ Jun 22 2017, 10:20 AM)
Hi all Grabber,
I am a new grab driver from Penang, I started driving my first day as part timer last Sunday. I completed 15 trips in total and I have a total acceptance rates of 96%, cancellation rate 5% and 5 stars. I was so exited as I am eligible for grab pro programme and from my calculation I will receive a total incentive of rm19x. Things turn weird yesterday because I only receive incentive for rm37... I am feeling so down right now.. I called CS and they told they they can't check for me as well... Anyone face the same problem as me? Ple help...
Are u sure that from the 15trips u can get RM19x incentive? If 15 trips can really result in an incentive of RM19x,.i want to move to Penang lor!!! I am a new grab driver from Penang, I started driving my first day as part timer last Sunday. I completed 15 trips in total and I have a total acceptance rates of 96%, cancellation rate 5% and 5 stars. I was so exited as I am eligible for grab pro programme and from my calculation I will receive a total incentive of rm19x. Things turn weird yesterday because I only receive incentive for rm37... I am feeling so down right now.. I called CS and they told they they can't check for me as well... Anyone face the same problem as me? Ple help...
I think u misunderstood the concept. The incentive is the guaranteed earning if u do certain trips at certain hours. If the guaranteed amount is RM40 if you are able to do 3 trips, they will add the incentive for u in case that the fare you collected is less than the guaranteed amount.
So, if you collect RM5 + RM5 + RM5 = RM15
And guaranteed is RM40
They will add 40 - 15 = RM25 (gross)
RM25 x 0.8 = RM20
Jun 22 2017, 10:31 AM

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