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 GrabCar Discussion V2, Info and FAQ

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Boy96
post May 19 2017, 12:08 AM

That's a tripod.
*******
Senior Member
3,848 posts

Joined: Dec 2009
From: Ampang


Noted, will be sure to call the CS first before dropping off, if it ever happens again the next time 👌
Boy96
post May 29 2017, 09:50 PM

That's a tripod.
*******
Senior Member
3,848 posts

Joined: Dec 2009
From: Ampang


QUOTE(waseken2 @ May 29 2017, 09:47 PM)
Me have a question too, let say on Friday I start, end of the day my AR like 80%, so I continue on Saturday and my AR reach 90% and maintain untill Sunday. So the Friday job got insentive?

Or on Friday my AR 90% but on Saturday my cancel rate 12%, on Sunday the AR 90 and cancel rate 9%, my incentive is only count on Friday and Sunday only?

Thank you and sorry for this troublesome problem.
*
It all counts on what is your AR/CR at Sunday 11:59pm..
Boy96
post Jun 1 2017, 11:37 PM

That's a tripod.
*******
Senior Member
3,848 posts

Joined: Dec 2009
From: Ampang


QUOTE(forever1979 @ Jun 1 2017, 04:18 PM)
if no incentive, i just quit.

i cant drive high fare, because mine is D segment, fuel consumption quite high.

now mainly drive for MP,UP and HP. Only like 50 trips
*
D segment car better go for fare, highway drive better fuel consumption then stuck in city traffic jam..
Boy96
post Jun 5 2017, 03:26 AM

That's a tripod.
*******
Senior Member
3,848 posts

Joined: Dec 2009
From: Ampang


QUOTE(tanyuethan @ Jun 4 2017, 02:06 PM)
I haven t get promo reimbursement since Friday. What shud I do?
*
Wait tomorrow, they dont work on the weekends
Boy96
post Jun 9 2017, 06:09 PM

That's a tripod.
*******
Senior Member
3,848 posts

Joined: Dec 2009
From: Ampang


Attached Image

My AR was 100% last week, too bad I forget to screenshot, so all burn.. 😓
Boy96
post Jun 9 2017, 06:36 PM

That's a tripod.
*******
Senior Member
3,848 posts

Joined: Dec 2009
From: Ampang


QUOTE(starex80 @ Jun 9 2017, 06:24 PM)
Once your off job, do not close the Apps.
Let it open for 10 minutes, then you will only see the actual rating reflected.
*
But I never ignore any ping before, all I accept. Thats why I say my AR is 100% last week
Boy96
post Jun 9 2017, 08:30 PM

That's a tripod.
*******
Senior Member
3,848 posts

Joined: Dec 2009
From: Ampang


QUOTE(starex80 @ Jun 9 2017, 08:23 PM)
Do you encounter any scenario in which you sudden go to the unlock screen and need to unlock for job?
Sometimes I hit this during the time I switch from Waze to driver apps, so coincident the request comes in and it is like dissapear. Then the ublock screen appear, Geram Betul.

But you really don't encounter this, this is quite strange that your AR become 75% like that. You need to file a report to grab then
*
For the past week I have experienced that, and yes my AR goes down instantly that time, last week no, that did not happened

Anyway I already called Grab CS earlier and they told me they will check from their side and will get back to me later..
Boy96
post Jun 9 2017, 09:58 PM

That's a tripod.
*******
Senior Member
3,848 posts

Joined: Dec 2009
From: Ampang


QUOTE(starex80 @ Jun 9 2017, 09:34 PM)
I checked back my AR and CR emailed from grab for this week, notice that it is not tally on what I have recorded.
In my record, AR is 86.7%, CR 7.7%
I use the formula calculation and it is always correct all the while and tally.

However, in this week email shown AR 91.76%, CR 9.09%
Nearly cant get incentive if CR burst > 10%

Not sure how the system calculate this out regardless on how I configure using the formula.
I cant get the figure tally with the email

Think it is better screen shot the rating every Sunday 11:45pm with date and time as prove.
Don't know why the system is getting lousy and shitty.
*
Grab CS have called me back, they said it was an error on their side and will credit my incentives for last week together with this week's incentives next Tuesday..
Boy96
post Aug 11 2017, 11:32 PM

That's a tripod.
*******
Senior Member
3,848 posts

Joined: Dec 2009
From: Ampang


Attached Image

B2B job, 15 minute to pick her up

Attached Image

Drop her off at 7:40pm

Really crazy today

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