just put ur office address
that's what i did, here in jb if u put ur house address, mampus la tak dapat barang, dapat notice je tell u to collect at their branch

or just use DHL, so far the service really is bestest

nah........my office not ordinary office and sometime they delivery on saturday which i not there

and their pos laju office also dont know where

at my home is quite near to the branch

Undelivered, straightly dump my stuff into Self collection centre.
Assume everyone has a car can travel conveniently, that place is 5 km from my stay and i have to spend 40-50 min bus ride / way

This post has been edited by AyamBlend: Nov 10 2016, 11:34 AM

guess i really not the only one kena like this

AGREE. Happened to me more than twice already.

I see, then I think GD ex is better..but I dislike GDex because their cust service never pick up call

now pos laju also la i been calling since yesterday til today.....

at least gdex is better :-

1) leave delivery fail note
2) call me after they leave the delivery fail note to re-arrange to re-send again
3) self pick up less hassle...although their office in sunway is abit hard to fine (use waze will do)

I am not sure, but when I have my headphones delivered by Pos Laju months ago, it was all okay. Maybe there's some problem?

now i have parcel suspect lost.

i ask them assume found and deliver safely, can refund me the amount? they say no such thing. cibai. 10 days past like is not their fault

diorang baru naikkan harga tu hari

u parcel come with own packaging or u pos item+plastik poslaju

true...i was in the house tapi tengok post box surat cinta dari poslaju..

so what the purpose of pay more bcos have to go to centre to ambil..sigh

not only poslaju, Skynet or even DHL also like this.

Just honk in font of my house, too lazy to get down and press my door bell. And leave a notice right after that

Yup, last time pos gunpla kena rm8, now kena rm12.40

Since I moved to bukit jalil (condo), poslaju never once sent up although I always had people at home.

They just drop notice the in mail box.

In other states (landed house) they are okay.

Is there somewhere we can complain about this?

This post has been edited by citacitata: Nov 10 2016, 01:40 PM

poslaju at my housing area - I waited, didn't even know when they came.

all I found is "we came, you were not home, please collect at post office" card when i opened door to go lunch, inserted between gap.

pemalas punya posmen pejabat pos gelugor, pulau pinang, malaysia.

ya others will call and notify

no idea there is no official complaint form though
now my problem they dont even leave the notice.....direct say address unavailable

TaQ Bin also same. I have one pending delivery since end of October. Website keep saying attempting delivery.

But until today no delivery. Lol.

I just got my Poslaju parcel.
No issues.

Maybe recently there's rain so some deliveries would be unsuccessful.

My own envelope only.
Today got the news item safely deliver liao.
1st Nov give to poslaju, today delivered. complaint 2 days ago.

I dun expect delivery so fast as what they claim can reach tomorrow. But this time really make me angry.
I ask them u charge me but u didn't do a good job, should i entitle half of the refund. They say no such thing.
Like that they can do their own sweet time lah like no service agreement exist.