Same to me also. They said undelivered..masuk kertas notis dalam mailbox saja suruh ambik kat pejabat pos. Tapi saya tunggu di rumah the whole day sebab rasa nya malas naik apartment.

Ur condo got access car with autolock door ke in main entrance?

Or lift got keytag can only access to your floorif it is then sure the pos guy cant do much

Poslaju cheras very efficient..last weekend they sent my parcels on sunday noon! seriously im not expecting it lel..at apartment wthout guard.. they called me first before send

Same here, I straight go maki lazada not to use Pos Laju next time in the future, they always fail to deliver, twice! and compare to GDEX, some more the ONLY POS LAJU branch is at the town which cost me 25 minutes just to go and 25 minutes to get back, it sucks when I paid for the postage I expected the to be delivered to me instead of me pick it up which cost rm2 parking and fuel.

Sucks pos laju!

i don't think they are lazy...it just that...Jamal call them to come to baju merah gathering... that's why la your item cannot deliver..get it in poslaju office.

Ive got 2 cases where my parcel returned to sender. I dont even know when did they came to deliver the item bcos they dont even leave any 'unable to deliver' slip in my mailbox for me to self pick at the center. Few years ago, poslaju was the best.. Now, down the drain..

I see..so far I got no issue with poslaju. The courier very kind n helpful actually. When Im not home they will call me ask where are you, and then I just tell them Im in campus, then later on they come to my campus n give me the item..thats why I think they r the best..

just put ur office address
that's what i did, here in jb if u put ur house address, mampus la tak dapat barang, dapat notice je tell u to collect at their branch

or just use DHL, so far the service really is bestest

Undelivered, straightly dump my stuff into Self collection centre.
Assume everyone has a car can travel conveniently, that place is 5 km from my stay and i have to spend 40-50 min bus ride / way

I see, then I think GD ex is better..but I dislike GDex because their cust service never pick up call

same here, I just move to this pj area, twice times now have to pick up my stuff at POS laju.

Tried once to call them for the second delivery option, no success, none pick up.

GDex, Skynet, TaQbin know how to pick they phone and dial my number when out for delivery.

Bodoh, pemalas not enough to describe these people.

Since I moved to bukit jalil (condo), poslaju never once sent up although I always had people at home.

They just drop notice the in mail box.

In other states (landed house)  they are okay.

Is there somewhere we can complain about this?

poslaju at my housing area - I waited, didn't even know when they came.

all I found is "we came, you were not home, please collect at post office" card when i opened door to go lunch, inserted between gap.

pemalas punya posmen pejabat pos gelugor, pulau pinang, malaysia.