QUOTE(timeekit @ Mar 12 2023, 01:59 PM)
I called and found out that they didn't event bother to review my 2nd application to split my credit limit, which I specifically indicated in my email.
Rejection was due to it being duplicated from the initial M2U application as not more than 3 months.
Going to escalate again via email to request for the same.. Will wait and see the outcome.
QUOTE(gastacopz @ Mar 24 2023, 10:44 AM)
amex ikhwan can go branch apply or not?since online method not working, split limit not working..
apply online again also cannot, ask to come back after 3 months..
gardens card center is temporarily closed based on their website..not sure how accurate that is..
QUOTE(rko0504 @ Mar 24 2023, 12:05 PM)
Me too, been trying email, apply through m2u, email ask split limit. All got rejected

So timeline :
5/3 - applied via m2u - got rejected after 2 days (no reason disclosed)
7/3 - reapplied via email and specifically requested to split credit limit
10/3 - application was rejected, found out the reason was because it was duplicated from the first application via m2u on 5/3. They didnt even bother to review my request to split the credit limit. Reapplied via email and ask to split limit again on the same day. Whilst also calling CS to ask them to make sure my request to split limit is taken into account.
Call almost everyday and CS mention still in process, while also checking ccris for status update.
17/3 - 1 week pass, notice ccris pending status gone. Called CS and they claim that it was actually still processing and not rejected. (I assume maybe they will remove from ccris first to reduce limit and reprocess)
20/3 - Called CS again and the officer mention that my 3rd application was actually rejected and there was no pending request to split the credit limit. They mention it was rejected also because it was duplicated from the first application via m2u. Requested to escalate the case to manager as it seems my specific request to split the credit limit is not even being taken into account. Spoke to the manager and he will assist to indicate my specific request to the processing department.
23/3 - received an email from maybank offering me the ikhwan islamic amex card but need to split the credit limit. Signed and emailed back on the agreement.
As of today, no update from ccris yet, but highly likely i should get my card approve by next week. Will update again once i get my card.
Almost a month pass, but willing to go through this as a replacement for the Grab Card.