Had a weird case.
The transactions in bold is what officers claimed system didn't capture to received cashback
They also not sure why i didn't get rebate.

I already appealed and received the shortfall rebate.
Maybe you all sifus had similar case and can enlighten

October 2023 Transactions
01/10 01/10 GRAB RIDES-EC PETALING JAYA 18.00
01/10 01/10 GRAB RIDES-EC PETALING JAYA 4.43
01/10 01/10 GRAB RIDES-EC PETALING JAYA 17.00
01/10 01/10 GRAB RIDES-EC PETALING JAYA 2.30
02/10 02/10 U MOBILE PAYBILL APPS-EC KUALA LUMPUR 40.75
02/10 02/10 MAXIS POST-PAID-EC KUALA LUMPUR 142.95
03/10 01/10 GOOGLE *YOSTAR LIMITED G.CO/HELPPAY# 21.99
07/10 07/10 GRAB RIDES-EC PETALING JAYA 10.00
07/10 07/10 GSC-BKT BINTANG KL-EC KUALA LUMPUR 15.50
07/10 07/10 GRAB RIDES-EC PETALING JAYA 12.00
07/10 07/10 GRAB RIDES-EC PETALING JAYA 2.30
08/10 07/10 CASH REBATE 50.00CR
10/10 10/10 GRAB RIDES-EC PETALING JAYA 2.30CR
12/10 12/10 GRAB RIDES-EC PETALING JAYA 9.00
12/10 12/10 TGV CINEMA-EC KUALA LUMPUR 15.50
12/10 12/10 GRAB RIDES-EC PETALING JAYA 16.00
12/10 12/10 GRAB RIDES-EC PETALING JAYA 4.43
15/10 15/10 GRAB RIDES-EC PETALING JAYA 10.00
19/10 19/10 GRAB RIDES-EC PETALING JAYA 9.00
19/10 19/10 TGV CINEMA-EC KUALA LUMPUR 15.50
21/10 21/10 GRAB RIDES-EC PETALING JAYA 9.00
24/10 24/10 GRAB RIDES-EC PETALING JAYA 11.00
24/10 24/10 GRAB RIDES-EC PETALING JAYA 14.00
24/10 24/10 GRAB RIDES-EC PETALING JAYA 2.30
26/10 26/10 GRAB RIDES-EC PETALING JAYA 12.00
26/10 26/10 GRAB RIDES-EC PETALING JAYA 7.00
26/10 26/10 GSC-MYTOWN-EC KUALA LUMPUR 14.50
26/10 26/10 GRAB RIDES-EC PETALING JAYA 8.00
27/10 25/10 Foodpanda Malaysia KL 88.65
27/10 27/10 GRAB-EC PETALING JAYA 17.80
31/10 31/10 GRAB RIDES-EC PETALING JAYA 12.00
31/10 31/10 GRAB RIDES-EC PETALING JAYA 14.00
31/10 31/10 GRAB RIDES-EC PETALING JAYA 4.43

Total spending : 579.03
Supposedly CB to received: 579.03*8% = 46.32
Actual CB received : 43.52
Shortfall : 2.8

===================================================

November 2023 Transactions
01/11 01/11 U MOBILE PAYBILL APPS-EC KUALA LUMPUR MY 44.10
02/11 01/11 MAXIS POST-PAID-EC KUALA LUMPUR MY 142.95
02/11 01/11 GOOGLE *YOSTAR LIMITED G.CO/HELPPAY# GB 21.99
02/11 02/11 GRAB-EC PETALING JAYA MY 17.80
04/11 04/11 GRAB RIDES-EC PETALING JAYA MY 9.00
04/11 04/11 GRAB RIDES-EC PETALING JAYA MY 8.00
04/11 04/11 GRAB RIDES-EC PETALING JAYA MY 2.30
07/11 07/11 GRAB RIDES-EC PETALING JAYA MY 11.00
08/11 07/11 CASH REBATE 43.52CR
14/11 14/11 TGV CINEMA-EC KUALA LUMPUR MY 22.50
14/11 14/11 GRAB RIDES-EC PETALING JAYA MY 13.00
19/11 19/11 GRAB RIDES-EC PETALING JAYA MY 8.00
19/11 19/11 GSC-BKT BINTANG KL-EC KUALA LUMPUR MY 23.00
20/11 20/11 GRAB-EC PETALING JAYA MY 17.80
24/11 24/11 GRAB RIDES-EC PETALING JAYA MY MY 10
24/11 24/11 GRAB RIDES-EC PETALING JAYA MY MY 2.3
26/11 26/11 GRAB RIDES-EC PETALING JAYA MY MY 9
29/11 29/11 GRAB RIDES-EC PETALING JAYA MY MY 8
29/11 29/11 GRAB RIDES-EC PETALING JAYA MY MY 14

Total spending : 384.74
Supposedly CB to received: 384.74*8% = 30.78
Actual CB received : 27.85
Shortfall : 2.93

This post has been edited by timeekit: Dec 22 2023, 01:39 AM

Yes for Google Play Store. Apple App Store, likely yes as well.

You need to cancel the subscription first then re-subscribe (Subscribe > Cancel > Re-subscribe).
I can do it with Disney Hostar.
I subscribe for 3 Months - by charging my card manually the first time. Then i cancel the subscription. After 3 months, I subscribe manually again.

I don't have Spotify but as far as i know, if you can cancel the subscription, then you should be able to re-subscribe back manually, and not let it auto deduct your card.
Same for Netflix.