I agree pijot after sales and service bad reputation.
I got a lot of issue with that.

1) after service forget to put my coolant cap back, end up engine overheated while driving back home.
2) After few weeks when I off my engine my fan still operated about 10mins then off itself, make appointment to check the technician told me is normal after engine off the fan still operate(so this few years after engine off fan not operated mean not normal?) end up a week my engine overheated again, tow back to service centre then they told me is temp sensor spoilt need to replace. why that day they didn't replace or is sat mahu balik rumah don't want to work? confuse.
3) Maintenance Book forget to update. when I servicing 40k of my car they forget to record down when I bring my car for 50k servicing they double service
4) on 60k servicing by right they need to change gear box oil but they miss out end up I book another appointment just for the gear box oil. (I found out from my friend while we meet up. he told me 60k need to change gear box oil)
5) got a few times I make appointment from phone call, by that time I bring my car to service centre I could not find my name in the appointment list so they treat me as walk in customer. (time wasted on waiting)