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Maxis iPhone Discussion Thread V9, It Keep on Rolling!!
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coolman82
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 Nov 9 2020, 10:59 AM
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QUOTE(attw @ Nov 9 2020, 09:55 AM) Yeah, same here. Have always had advanced payment waived but if they insist for advanced payment that offsets the monthly bill then I'm not really gonna make a big fuss about it. Not really an issue for me personally. I feel your pain bro, and would do the same if not for the reason that other telcos have poor coverage at my home. Have tried DiGi, Celcom and U over the years and unfortunately only maxis works for me so I really have no choice. But for those who have other options and can opt for cheaper plans, then definitely do go for it. The CS who called my wife asked for us to set the time we wanna go collect but have't send us an email to confirm. Will probably try to contact them via live chat later and check. I just received call from them to reconfirm again the pre order 🤦 This time even worse ask me my collection is it at maxis seremban (whereas I've chose the Gardens), and the phone colour they mentioned also wrong... Speechless |
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coolman82
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Nov 9 2020, 11:20 AM
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QUOTE(attw @ Nov 9 2020, 11:13 AM) Hahaha.... epic fail... I think I better call them to be sure  Ya and I asked them again will I receive any confirmation email they said no. They still told me the same wait for maxis the gardens to call me for phone collection from 13Nov onwards 🤷 |
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coolman82
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Nov 9 2020, 01:37 PM
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QUOTE(coolman82 @ Nov 9 2020, 10:59 AM) I just received call from them to reconfirm again the pre order 🤦 This time even worse ask me my collection is it at maxis seremban (whereas I've chose the Gardens), and the phone colour they mentioned also wrong... Speechless Guess what they just called again from the same CS, said wan to reconfirm this morning conversation. And.... He mentioned the wrong colour again 🤣 |
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coolman82
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Nov 9 2020, 03:01 PM
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QUOTE(davidxxx @ Nov 9 2020, 02:43 PM) since last friday till yesterday still not manage to pre order under zerolution plan..   Same here I can't direct order, only filled up the ROI form on Fri itself.. And that's where now received all the confusing calls from maxis cs |
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coolman82
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Nov 10 2020, 01:14 AM
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QUOTE(MilesAndMore @ Nov 9 2020, 07:48 PM) They explained that was caused by system glitch. The error had been rectified. Why they don't want to fix the issues where some maxis users account not supported |
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coolman82
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Nov 10 2020, 05:46 PM
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QUOTE(twenty6 @ Nov 10 2020, 01:03 PM) I think safedevice is good right? Similar to applecare and machine protection plan. Coz sometimes i let my son play with the phone. It covers screen protection and they give 1-1 replacement. Anybody got any experience? Sorry out of topic abit. Just got a call from maxis. Can come collect the phone on 18/11 at gardens. Did the pre-order last night bdw. U did thru the ROI form or make ur booking and payment online? |
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coolman82
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Nov 11 2020, 12:51 PM
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Finally today received their call again to confirm and this round every details is correct.
Asked me to pick a date and time for collection.
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coolman82
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Nov 11 2020, 01:54 PM
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QUOTE(bosouman @ Nov 11 2020, 01:24 PM)  What does it meant in transit? Dont even get tracking number yet Wow means otw delivery to u? |
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coolman82
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Nov 11 2020, 03:31 PM
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QUOTE(davidxxx @ Nov 11 2020, 03:05 PM) still can't order the 12 pro with zerolution plan even saw "in stock', this friday need walk in already.. Did u fill up the ROI form? Better fill up first and wait for their call before walk in |
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coolman82
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Nov 12 2020, 01:23 PM
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QUOTE(kimdami @ Nov 12 2020, 01:05 PM) Actually it's quite sad everyone blame Maxis for all the error Actually all is human error and nothing to do with the Telco The current set of people is very bad at customer service line Their altitude is the worst Next time I think I talk with Google assistant also better than them That is still the company fault at some point. Whether their hiring process, staff training have been adequately done so? |
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coolman82
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Nov 12 2020, 05:31 PM
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QUOTE(SWAYAU @ Nov 12 2020, 02:51 PM) Anyone knows if delivery is fine with photostated ID on behalf of buyer? I guess u need the authorisation letter from the buyer too |
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coolman82
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Nov 13 2020, 02:58 PM
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Anyone queue at maxis gardens tod? Is it long q?
Plan to go there tmr morning
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coolman82
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Nov 14 2020, 08:11 AM
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Anyone walk in to buy with zerolution plan need to pay upfront payment?
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coolman82
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Nov 14 2020, 11:07 AM
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QUOTE(attw @ Nov 14 2020, 10:36 AM) Queueing at Maxis now. Open at 11am  Wow that's early.. |
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coolman82
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Nov 14 2020, 11:25 AM
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QUOTE(attw @ Nov 14 2020, 11:08 AM) No stock and no allocation done. The ROI was useless. Then what's the point of them calling? Am in the queue also booked via ROI, let's see what they say later |
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coolman82
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Nov 14 2020, 11:39 AM
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Ok I managed to get my q number waiting for phone. Am going for Zerolution and after their check they said I no need to pay any advance parent.
Am getting 12 128gb black btw
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coolman82
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Nov 14 2020, 12:02 PM
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QUOTE(attw @ Nov 14 2020, 11:55 AM) Ya, Pro Max is the elusive one Ya I heard pro here also no stocks |
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coolman82
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Nov 14 2020, 12:03 PM
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QUOTE(ahlin @ Nov 14 2020, 11:59 AM) Tell me something new about Maxis bro. Haha Good for you , no advance payment needed. Ya I asked them how come some ppl need advance payment, the sales person told me sorry he can't disclose that's their new policy 😅 |
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coolman82
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Nov 15 2020, 12:57 AM
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QUOTE(JasonTheGreat @ Nov 15 2020, 12:18 AM) Hi my main line just upgraded to M128 when I bought ip12pm. Now I wanna get a sublime M48. The M48 must buy from Apple dealers right? No other promo for Subline if wanna buy ip12pm? Last year I was able to use my maxis one share to buy iPhone 11. Not sure if they have open the ip12 purchase for maxis one share? |
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coolman82
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Nov 17 2020, 10:30 PM
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QUOTE(sebastianX11 @ Nov 17 2020, 10:25 PM) So frustrating... trying to buy and i got this error... “Your account is currently not supported by Maxis Online Store.“ I got that since pre-order day1 too, so just filled up and submitted ROI form. Was told by maxis because got system upgrading at their end so some customers are affected. Anyway, I managed to get my phone from maxis gardens thru the ROI method last Sat morning and whole process was quite smooth from the queue till walk out from maxis with the phone is around 1hr This post has been edited by coolman82: Nov 17 2020, 10:31 PM |
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