I just received a call from Maxis to confirm the plan and device payment amount and mentioned that I can proceed to collect the device from Switch on 13 Nov
Maxis iPhone Discussion Thread V9, It Keep on Rolling!!
Maxis iPhone Discussion Thread V9, It Keep on Rolling!!
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Nov 8 2020, 01:23 PM
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#41
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Anyone ordered from Switch with Maxis Plan?
I just received a call from Maxis to confirm the plan and device payment amount and mentioned that I can proceed to collect the device from Switch on 13 Nov |
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Nov 8 2020, 03:57 PM
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#42
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QUOTE(MilesAndMore @ Nov 8 2020, 03:36 PM) Promo phone for loyal subscriber is actually a very good suggestion. Not asking for much. May be something like extra RM200 off contract device for Maxis subscriber who’s been with Maxis for at least 5 years up to RM500 off for Maxis subscriber who’s been staying with Maxis for 10 years or more I think they had a loyalty discount for customers. Last year my family member purchased a iPhone 11 with Maxis One Plan 128 and got a 10% discount for loyalty. But of coz, it only applies when you walk in and purchase the device. Not applicable onlineNeed to write-in this suggestion to Maxis. I totally agree that a lot of big corporations often offer a lot of new sign-up offers (credit card especially) and absolutely nothing for existing loyal customers, something they all get so wrong. Sign-up offer is necessary but so is keeping your loyal customers happy. This post has been edited by Area51SE: Nov 8 2020, 03:58 PM |
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Nov 8 2020, 05:41 PM
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#43
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Maxis restocked guys. Whoever, wanna get it can get it now
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Nov 8 2020, 06:47 PM
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#44
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Nov 8 2020, 10:50 PM
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#45
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Maxis been screwing their iPhone launches every year despite being Malaysia's No.1 'fastest' network limyusiong, cawan, and 1 other liked this post
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Nov 8 2020, 11:25 PM
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#46
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QUOTE(MilesAndMore @ Nov 8 2020, 08:18 PM) That’s interesting ! Was it during launch day or a while after product launching ? 10% is a lot considering how expensive iPhone is. QUOTE(bobowyc @ Nov 8 2020, 11:09 PM) Yeap I was surprised to hear that too. Maybe they only offer it to certain customers. No it wasn't during launch date. It was about 1 month after the launch.This post has been edited by Area51SE: Nov 8 2020, 11:26 PM |
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Nov 9 2020, 08:59 AM
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#47
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Oh wow, maxis screwing their customers again on the delivery date / pick up date
Its lucky that I decided to go with Switch (Maxis Plan) and the pick up on 13th Nov is confirmed |
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Nov 9 2020, 02:45 PM
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#48
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Nov 9 2020, 03:07 PM
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#49
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QUOTE(amoxacilin @ Nov 9 2020, 02:59 PM) Yeap you can walk-in if pre-order with Switch + Maxis Plan. I did that amoxacilin liked this post
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Nov 9 2020, 03:07 PM
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#50
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Nov 10 2020, 02:37 PM
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#51
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Nov 10 2020, 04:47 PM
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#52
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QUOTE(raptar_eric @ Nov 10 2020, 04:38 PM) wow great job maxis.. i just received call from maxis, they told me they are cancelling my pre-order, cause no stock.. their website oversupplied... Oh god. They continue to screw their customers up adding on, they told me they will cancel my order online as well, as i've paid upfront payment, however in website still shows order confirmed.. take money, but no stock.. apa macam ni Just a question, when did you pre-order yours from maxis? This post has been edited by Area51SE: Nov 10 2020, 04:49 PM |
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Nov 10 2020, 06:30 PM
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#53
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QUOTE(raptar_eric @ Nov 10 2020, 06:17 PM) Most rubbish service ever maxis. Cancelled my pre order nvm, website order status still confirmed, but backend system cancelled already.. Wow, they never fail to amaze me CS ask me walkin to maxis centre to enquire on refund, maxis centre tell me they cannot do anything cause its under HQ. Ding dong ding dong no answers anywhere |
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Nov 10 2020, 06:51 PM
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#54
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QUOTE(raptar_eric @ Nov 10 2020, 06:36 PM) walk in, no answers cause its all managed by Finance @ HQ.. now i still dont know whats the status.. no phone nvm, money how? no1 can answer. called cs 3 times, all different answers Give them a few days. If they still can't sort it out. Maybe can make a complain to MCMC. |
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Nov 11 2020, 08:35 PM
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#55
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Nov 11 2020, 09:36 PM
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#56
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QUOTE(attw @ Nov 11 2020, 09:14 PM) Yeap, celcom generous enough to give charging brick. But other than that and looking at all the previous years, there is no free gifts given for iPhone pre-orders in compared to Samsung / Huawei pre-ordersQUOTE(elmolee @ Nov 11 2020, 09:32 PM) You gotta check with Maxis on that. Retailers like Switch doesn't allow as their priority is given to their customers who pre-ordered |
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Nov 12 2020, 09:45 PM
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#57
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QUOTE(kimdami @ Nov 12 2020, 01:05 PM) Actually it's quite sad everyone blame Maxis for all the error I would say its both pre-order system error and human error. Their pre-order system is the worst among all telco and same goes to their customer service. Just look at those that pre-ordered from Celcom / Digi. Their process is smooth like butter. Unlike us, so many question marks and always in the dark. Call customer service also each giving different answer or couldn't answer.Actually all is human error and nothing to do with the Telco The current set of people is very bad at customer service line Their altitude is the worst Next time I think I talk with Google assistant also better than them This post has been edited by Area51SE: Nov 12 2020, 09:57 PM |
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Nov 13 2020, 08:25 AM
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#58
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Anyone having issue for maxis ? I heard they have some issue registering the phone’s IMEI
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Nov 13 2020, 08:41 AM
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#59
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Nov 13 2020, 08:51 AM
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#60
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