Thanks bro!! But those apps are taking forever.. lol

Time to sleep…

Need to work la… 6 days / week..

I feel super frustrated right now. I went to maxis centre to collect my PO iPhone 13 Pro but I come back without my phone. All due to the RM10 contract that I have with my existing principal line. I was told by Maxis CS when I accepted the offer previously that it won't affect if I want to take any new devices or upgrade my plan. So during the PO night, I was unable to select my number so had to select new number under normal contract (which I am planning to take a new number la for my old phone under shared line).

When I was about to collect my phone, the staff told me I cannot downgrade my existing number, if terminate have to pay RM200-300 and I was like can't be because I made a call on PO day with their CS over the phone and the CS said can do waiver. But maxis centre staff told me differently and asked me to wait until the checked internally. Very sad right now 😭

Haih feel very annoyed with their system. The PO is still registered under my account, just added a new number during the PO. Can't they just cancel then re-create the order under my existing number? I was lazy to argue also just now because too tired back from work. No way I am going to pay them a single cent because their 123 CS told me can waiver! I want my phone because I fully paid already under normal contract 😭

Good advise on getting the staff name and ID. I always dont bother to ask or remember 😅

Haih you are right though. Now I regret I left like that just now. Anyway, I called their 123 CS again and make noise and complaint, seems like the answers also does not make sense. At first the CS sounds helpful, but after he checked with the Maxis centre that I went earlier, suddenly say need to wait for the other CS that told me on PO day that he can waive the penalty. I was like what? So now I have to wait for the other CS to call me back. If they pusing too much and still asking me to pay whatsoever penalty, I will ask for refund and port out from maxis. I don't mind getting the phone later at this point, better than facing their bad service!!! I gave them money also still make the process super difficult! They better get back to me by tomorrow with good explanation otherwise bye bye Maxis!

Fully agreed with you now. Okay, will walk in to the center early morning tomorrow. Now don't have energy to make noise because mentally and physically tired hahaha
Hope I can have my phone or else port out 

Do you guys take Maxis Safe Device plan? Is it worth it?

Does anybody know if maxis ttdi have walk in purchase?

Thanks for the feedback bro.
I am thinking the same. Just cancel it after 3 months.

Chatted with Maxis yesterday, their cs staff said no specific date or timeline at the moment so we're all stuck with waiting blindly

Any maxis centre/ store/ agent here can get me 13 Pro Max 1TB Silver?

I believe no high demand for 1TB storage, and Silver not a hype color also. So maybe easier to get it?

Hope there's a chance the Maxis store was randomly allocated some 1TB units and nobody take it yet.

Happened to me before during iPhone 11 PM sign up    
Forgot to cancel and bills was auto debit. By the time I realized its already on the 12th months. If cancel at the time, already loss so much, if continue paying also probably loss because nothing happen to the phone also. RM59*24 months = RM1,416   

Call CS then instruct them to help me cancel “what”

How to let them know exactly what I wanted to say.

Thank you.. so the terms is “safe device” thanks bro..

And 1 more thing.. need to call CS to know exact date of 3 months or? We can count by ourselves?
I PO 1st OCT, gotten on the 8th.. + 90days or when?

Thank you for the input kind sir…

I will call them sometimes this week..

Hope I don’t slack and forgot this.. muahahaha

That is a bad news for me. I am not able go back to Malaysia anytime soon and my iPhone 11 Pro Max is 2 years old now.
Thinking on upgrade but no way to transfer the eSIM.

They do not have digital code or something?
So in order to get a new one must visit outlet?

Just received this:-

RM0:  Maxis: iPhone 13 reservation update. The shipment of your device is on track. We will contact you 2 days before your unit is ready for collection at your preferred Maxis store. Stay tuned.

Received the same SMS from maxis. Hope can get it by next week.

Just received it too. I guess they will update us on every thursday, as they mentioned before that they will update on weekly.

" RM0:  Maxis: Hi, we have received your payment of RM300; and your reservation for iPhone 13 Pro Max is confirmed. We will keep you updated on the status weekly, and we will contact you 2 days before your unit is ready for collection at your preferred Maxis store. Thank you."(7 oct)

No exact date was given. 

So for those who's hoping for walk-in stock, should be try go first thing in the morning? Lol