QUOTE(dlsl @ Oct 14 2016, 01:06 PM)
From the website, it stated 17th oct onward. Is this mean only 18th Oct can start refund or 17th oct and onward can start refund?
Just one more day difference.Samsung Samsung Galaxy Note 7 Official Discussion V9!, Discontinued on 11 October 2016 :(
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Oct 14 2016, 01:15 PM
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#21
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Oct 14 2016, 01:17 PM
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#22
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Oct 14 2016, 01:17 PM
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#23
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Oct 14 2016, 01:57 PM
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#24
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QUOTE(jerryhean @ Oct 14 2016, 01:55 PM) My friend is having issue with Note 7 and he is in oversea now, something to do with PUK code. Help him to call SME for support, went through the troubleshooting with the CS person over the phone, was put on hold numerous times as well when he is consulting his superior/leader for help. Surprisingly he didn't ask me to shutdown the Note 7 and stop using... Because they thought you might have some info to backup. |
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Oct 14 2016, 02:03 PM
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#25
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QUOTE(jerryhean @ Oct 14 2016, 02:02 PM) maybe... and he didn't even ask whether me or my friend is aware of the Note 7 recall issue, just thought he would at mention it when I said the phone is Note 7. they must be thinking, "such big news don't tell me the customer don't know". haha!Maybe now is the grace period... |
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Oct 14 2016, 02:11 PM
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#26
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Oct 14 2016, 02:19 PM
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QUOTE(jojo_g2 @ Oct 14 2016, 02:15 PM) Very much agree on that. Way too much premium for something not that particularly premium and innovating. LOL. it's ok lah. different company has different way of thinking in terms of design. in that way, there's innovation and sometimes benefits the consumer as well.All i remember was when when cook said "brave" for taking out the headphone jack, I spitted out my drink.. and doubled that when the word "toilet proof" came out... But with that being said, I don't mind going to i7 or i7+ IF, thats a big IF, the price is lower or similar to N7. |
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Oct 14 2016, 02:29 PM
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Oct 14 2016, 02:58 PM
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#29
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Oct 14 2016, 03:13 PM
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#30
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Oct 14 2016, 03:14 PM
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Oct 14 2016, 03:20 PM
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QUOTE(brandon8921 @ Oct 14 2016, 03:16 PM) Saw quite a number of Note 7 users queue up to buy ip7 this morning including me. A random guy behind ask me about the refund thing (seems like he doesn't know the details). And then he use very lansi way told me he don't care about the money, he will just keep the phone because it will become limited edition lol Limited edition? No lah.. maybe Samsung will keep those 2 millions and sell 10 years later. Haha |
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Oct 14 2016, 05:12 PM
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#33
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Oct 14 2016, 05:14 PM
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#34
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QUOTE(lllllx3 @ Oct 14 2016, 03:27 PM) im thinking note 8 izit will be the same outlook wif note 7 jus solve the explode issue? Don't think so. In the coming 1 year, technology will be updated. Maybe no longer use S-pen to write. Just eyeballs roll up and down, left and right, will be equivalent to writing on the screen. because the technology of N7 is most advance d... they jus use 1 year to test n check on the problem..haha |
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Oct 14 2016, 05:14 PM
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#35
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QUOTE(och721229 @ Oct 14 2016, 05:13 PM) Live Chat with them just now regarding second hand Note 7 can refund or not , i told her i have original receipt but the name of the receipt not my name , she told me dont worry , i can get full refund also It's written in the FAQ at official Samsung website if I'm not wrong. |
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Oct 14 2016, 07:44 PM
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#36
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QUOTE(msa9696 @ Oct 14 2016, 05:52 PM) I'm writing a lengthy mail to convey my dissatisfaction to the mail someone shared before (so called direct to the CEO office). I'm thinking it would be a good idea, to have everyone who agrees to it, to cc all of you in the e-mail, together with all our IMEI (to prove that we're genuine owner) and even cc some press or whatever you all can suggest. It might not change anything now, but you never know, who knows we get something from the next launch. You can privately PM me if interested. I will write one.For those not interested, no need kepoh here and there la, no need flame me, after all, if there's 1% chance we get something, and if we did get something, everyone benefit from it. You no need to do extra work. |
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Oct 14 2016, 07:46 PM
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#37
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QUOTE(tomokomiki @ Oct 14 2016, 07:04 PM) It's always good to imagine because only that, we have all these creative and innovative these days. "One day, I hope we don't need to use pigeons to send message..." and from then on.... |
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Oct 14 2016, 07:47 PM
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#38
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Oct 14 2016, 07:58 PM
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QUOTE(msa9696 @ Oct 14 2016, 07:54 PM) Mainly explanation the troubles we've gone through and moving more towards asking them to have better plans to retain customers, i.e provide better alternatives to customers to at least stay with them. I think i will write a separate one.Ok noted I'll firstly draft the letter and share out for comment. You will write separately? Anyway, I've got about 8 names now, hopefully can get at least 50 to have a stronger impact |
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Oct 14 2016, 08:08 PM
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