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Samsung Samsung Galaxy Note 7 Official Discussion V9!, Discontinued on 11 October 2016 :(

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thugs
post Oct 13 2016, 05:01 PM

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QUOTE(TOMEI-R @ Oct 13 2016, 04:58 PM)
What I meant was that the phone would be kept in the drawer and powered down, not used. Right now, I still have yet to power down my phone. Feels sad to power it down. Did so once last time, this round, will wait a bit longer.
*
Power down and keep the Note 7?

I think just refund and wait for a better one coming...
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post Oct 13 2016, 10:46 PM

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Previously Samsung provided Galaxy Note7 Screen protection warranty, can it transferred to my new Galaxy S7 edge?

Yes, this will be transferred to your new Galaxy S7 edge.

What if I choose refund?
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post Oct 13 2016, 10:52 PM

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QUOTE(MrLoo @ Oct 13 2016, 10:50 PM)
How u know bro? so u getting 7edge from samseng?
*
It's written in FAQ at the official announcement at Samsung website bro.

It benefits those who gets an exchange for S7E but not for those getting a refund...

This post has been edited by thugs: Oct 13 2016, 10:53 PM
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post Oct 13 2016, 11:01 PM

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QUOTE(MrLoo @ Oct 13 2016, 10:54 PM)
dank!... getting at 2.6k minus the 149 still need 2.45k... zzz
*
Honestly, to me it's not really worth unless you really need a phone now. S8 if predict correctly, will be out sometime early next year which is another few more months. I am sure Samsung will do something unexpected to S8 in order to get back some customers. So maybe a refund (sell off those freebies or retain it for future Samsung device) would be a choice for me.
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post Oct 13 2016, 11:27 PM

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QUOTE(MrLoo @ Oct 13 2016, 11:03 PM)
I prefer refund and get other phone... just dunno should w8 or just fruit fon 7+ bangwall.gif
today went c huawei normal ly... no likey...
C ipun ok la can accept, s7e design almost similar but the icon  bangwall.gif
*
Same here. I think nothing came closer to Note 7. Fruit phone is too expensive but of course some argue that the resale value is good. But I don't really fancy the famous iTunes. I guess I just need to wait for the next Samseng beast.


thugs
post Oct 13 2016, 11:28 PM

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QUOTE(jerryhean @ Oct 13 2016, 11:03 PM)
Read somewhere expected to be released Feb 2017
*
Yep, if released Feb 2017, it's just 4 or 5 months from now. Just need a little patience.
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post Oct 13 2016, 11:35 PM

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Now that I have 1 new spigen neohybrid case. What should i do with it? If anyone wants to buy from me, I would donate the $ to charity!

This post has been edited by thugs: Oct 13 2016, 11:36 PM
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post Oct 13 2016, 11:41 PM

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QUOTE(kcimo @ Oct 13 2016, 11:37 PM)
Whether are you satisfied or not with whatever SME has to offer currently, please be saint, have good EQ and not make a big havoc (eg. Scream & shout at the counter staffs/*&%@#) during the refund/exchange. They are also taking orders from their bosses only, NOT the decision maker.
I personally witness many of such cases which I really felt pity for the staffs.
*
Agree! But sometimes I think human being human, they show their expression in order not to place feeling in their heart. To the counter staff, I hope they don't take this very deeply. For the customer, do control your anger though, yes, counter staff has done nothing wrong.
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post Oct 14 2016, 12:04 AM

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QUOTE(kcimo @ Oct 13 2016, 11:58 PM)
Yes I understand the frust part too. I used to be a person like that but now I will remind myself to always tell the CS I don't meant to be angry with them but it's their company that I'm mad at. Always end the conversation by telling them not to take it personally. So calm down people!
*
Yes, all of us would definitely get frust as we pay so much but in the end getting so much inconveniences. Maybe more people should follow you by ending the conversation with "don't take it personally".

I normally only raise my voice if nothing has been done after being promised.tongue.gif
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post Oct 14 2016, 12:03 PM

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QUOTE(garrick86 @ Oct 14 2016, 11:23 AM)
Disappointed with the available choices and their attitude.

1. Prefer to wait for S8Edge but not given a choice and forced to take S7Edge and no other choice of Samsung phones.
2. Extra 1 year screen warranty only applicable to S7Edge, no compensation for full refund
3. No compensation like US/South Korea where higher compensation is given if stay with Samsung and lower compensation for full refund.
4. No fireproof box mail to us and we need to get back to Point of Purchase at our own expense and inconveniences because of their failure.

We trust them and as loyal customer we get treated like nobody in Malaysia and forced to take limited choices.

Where is their responsibility and care towards affected customers?

All I see is just cut cost measures at their conveniences.
*
How can we complain till we get better compensation? devil.gif
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post Oct 14 2016, 12:08 PM

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QUOTE(jacky91 @ Oct 14 2016, 12:04 PM)
trying to minimized my dmg only now...

will go for refund and claim my accessories...

then keep the money until s8 come
*
ya, same here. I think just get whatever accessories available and use it on the next Samsung/other brand phone.

Additional accessories (i know some have extra)
1) 2 charger/adapter with USB cables
2) 1 Wireless Charger
3) 1 USB Type C power bank
4) Earphone
5) USB C coverter
6) Sim Eject Tool
7) Limited Edition S-pen (hope can get) brows.gif

I really think Samsung should refund some RM148 for the screen crack warranty from the freebie they gave for first replacement!

thugs
post Oct 14 2016, 12:10 PM

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QUOTE(lllllx3 @ Oct 14 2016, 12:05 PM)
send your complaint to the CEO by the link below.. or email to : dear_customer@contactus.samsung.com

https://contactus.samsung.com/customer/cont...PROD_ID=G303850
*
Will it work? 1 or 2 persons won't work. Maybe the whole world send, then it might... ranting.gif
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post Oct 14 2016, 12:16 PM

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QUOTE(lllllx3 @ Oct 14 2016, 12:13 PM)
if every1 also thinking the same way then sure it wont work..
what im thinking is no matter work or not ..i send in and let them hear my voice..
if every1 did then at least we try.. better than we just comment here only u know i know..
i believe SME wont look at this thread ...
no harm to try .. peace.. thumbsup.gif
*
Steady! Will send in later. nod.gif
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post Oct 14 2016, 12:40 PM

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QUOTE(icyblanca @ Oct 14 2016, 12:19 PM)
do you think we'll be able to keep the s-pen this round?
this is the best ever s-pen i had used...
*
I am sure you can keep since the phone is not in production anymore and the S-pen could not fit any other phone if they re used. No harm to try ask for safe keep and as souvenir.
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post Oct 14 2016, 12:41 PM

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QUOTE(gahpadu @ Oct 14 2016, 12:38 PM)
what happen if i refuse to return the unit? no intend to use it but just want keep as collecter item. does samsung gonna remotely shutdown or limit the system?
*
If you not intend to use, does it matter if samsung remotely shutdown or limit the system?
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post Oct 14 2016, 12:42 PM

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QUOTE(L3aVy @ Oct 14 2016, 12:39 PM)
Seems a lot of us having the same dilemma. Which phone to switch to.
*
Just imagine Note 7 never exist in this world, what's the phone you going to get.
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post Oct 14 2016, 12:44 PM

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QUOTE(leehoongs @ Oct 14 2016, 12:27 PM)
Will S7 edge screen crack easily? Or just get s7?
*
Same because it's made of glass. Dont need to worry because you get free one year screen crack warranty if you choose exchange with S7edge.
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post Oct 14 2016, 12:50 PM

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QUOTE(eddmecha @ Oct 14 2016, 12:46 PM)
rclxms.gif  good one...then i think i am still stuck with my note 5,but the scenario now is diff due to we have used and feel note 7 smoothness n greatness which makes it hard to find a replacement with spen bangwall.gif
*
Wait for the new generation Note series. Maybe called Pen series. biggrin.gif


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post Oct 14 2016, 01:04 PM

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QUOTE(leehoongs @ Oct 14 2016, 12:51 PM)
2nd year of usage can still buy the screen crack warranty Again?
Or
Screen crack warranty used within 1st year, can buy Again?
*
Screen crack warranty can only be bought within the first 30 days after you purchased your phone. The warranty covers only 1st year. Screen crack warranry Cannot buy again. Phone can buy again.
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post Oct 14 2016, 01:05 PM

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QUOTE(gahpadu @ Oct 14 2016, 12:54 PM)
dont use as daily or main driver. sometimes need to power up and enjoy the beauty
also i keen to know..how long this unit gonna stay good until it produce a smoke
*
I am sorry, can't answer that one.

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