no product is perfect. at least after this fiasco, samsung should really plan properly for mobile development and allocate priority into QC/QA.

if they don't learn anything from this fiasco, then god bless

This post has been edited by ebackbone: Oct 17 2016, 07:20 PM

why?!?!?! i would never leave such an item in the back boot of car when washing it..

shockk
you doing refund? please update us as well. there are several maxis note 7 people here.

jerung72 shockk
if they force no refund and cancellation of contract, DO NOT RETURN the phone under any circumstances. highlight the issue to SME and facebook samsung and say the offending telco are basically holding the customers to ransom.

certainly we've waited long enough to choose a plan for a particular phone and if that phone is now defunct and dangerous, there's no point to continue the plan. we rather keep the plan option for instead a future note 8 or similar instead.

Yup. This was what is expected as their FB Maxis already mentioned this to be so. Hence very peculiar that jerung72 mentioned otherwise. Maybe the CS that deal with him is not up to date.

Maxis CS (+60367309022) just called me as well. Previously on MaxisOne subsidized phone contract plan for the note 7.

Options are:

1. full refund for the phone cost, all contract and termination penalties waived. no mention of refund for previous monthly fees.

2. just s7 edge on offer. asked for note 5 they said out of stock. sounds like got other phones but ima not interested in the rest.

aiya, forgot to ask all the ori accessories got refund as well or not (flip case cover + screen protector)

strange thing though is that he wants an answer by today on which path to choose

This post has been edited by ebackbone: Oct 19 2016, 04:25 PM

do you know why and how they get away with this in Malaysia?

because everyone in Malaysia is like sheep that type. just follow whatever the beloved ruling government say even though to their own detriment. even keep voting for them time and time again even if they continue to destroy the country and pillage the citizen's money.

hence, i'm sure you'll just follow as a sheep and just return to them quietly without much fuss right? not like you're the type that is going to refuse the return and keep it and then make a big hoo haa and join others to make hoo haa to demand samsung malaysia and telcos give something better.. right?

not really cause it seems limited to Korea only.

no human being are mind readers to know whether customer choose for refund or to exchange for different model phone.

best to call them directly yourself to find out.

sengkin95
if only the TS is someone who is diligent to update the front page with useful information instead of continually creating v1, v2, .. v9 threads, then don't need to always face with such question.

tomokomiki hey hey. didn't know there was a deadline. the previous CS from maxis didn't inform about this deadline.

same case like you. today i still have the note 7 and feel very reluctant to return in cause there literally is nothing close or similar to the note 7. it's just an awesome phone.

every day making me think think to waive the return of the phone and just accept the price of the phone and use it as is till note 8 comes out.

do keep up to date ya over here if you intend to do the same

mind to share how they calculate and charge for contract termination?

alternatively you can properly disable updates from being pushed into your phone.

properly disable

me and most others who know how to do it, did not receive the update that force the 60% battery limit in the first recall ever.

check your PM

Fixed that for you.

there is no such thing as no options. Keeping it is an option. Keeping it with proper knowledge on how to keep, store and use it is a better option than the previous.

This post has been edited by ebackbone: Oct 26 2016, 12:06 PM

doubt it. if you plan to keep it, consider it as a super rare antique. once broken, no more similar.

so take very very good care of it

but to give perspective, you can consider it this way: if you buy a different second hand out of warranty smartphone, if you smash it like getting it run over or it burns up, it's still irreplaceable even if you have warranty or parts available

http://www.themalaymailonline.com/money/ar...-takata-airbags
holy sheet. if following some of the logic of forumers:

these toyota drivers should just stop driving the vehicle. they can kill others!!
toyota should scrap all the cars.
those who don't stop driving toyota are murderers.

*sarcasm* LOL

check your PM

yup. related to mind set of forumers in the current thread and of note 7