QUOTE(mIssfROGY @ Feb 28 2017, 06:32 PM)
So cs is telling me...its either i get 20 or 50.....when i mentioned shdnt i b getting 700+*6/100 instead of just 20 since i meet the 800. Just minus my tnb 89 cb looo
Then i say y my dec cb is 40++ if i shd only b getting either 20 or 50?
She says ...its 49.99....its same as 50
I say shdnt i b getting 50 instead of 49.99? Its not the same thing..
Then she says i meet 800, but they cal according to the dining n onkine of 6% n 3% which is correct la i guess...
And....only dining and online spending can meet the 800, nothing else....so eventho i meet total spending of 800, i cant get it because only online n dining is considered if 800.
Anyway i think they r changing their tnc...
She also mentioned all tnb in future will not be counted...they are all changing it...so i think there might b a cutoff date sumwer which i hit it
Arghhh this is soo confusing n i m done....thank gawdddd maybank amex coming back to town. Hanging this until further confirmation....sien wana argue de
Tnc stated on qualifying spend, didn't mentioned bill payment is excluded, therefore u still can get 6% as long as ur total qualifying spend above 800, but I think the culprit is the 2 transaction that posted on 7 Feb. u can always write in to clarify y u didn't get RM50 for ur January spending based on transaction date for all ur online spending n let them to investigate. No need to call CS, as I said, CS is not as knowledgeable as customers based on our experiences
The following transactions shall not be treated as Qualifying Spend:
a) Balance Transfer;
b) Cash Advance;
c) Flexi-Credit Plans;
d) Easi Payment Plan purchases;
e) 0% Interest-Free Installment Payment Plans;
f) Refunded, disputed, unauthorized or fraudulent retail transactions;
g) Top-up transactions;
h) Payment of annual card membership fees, interest payments, late payment fees, charges for
cash withdrawals, goods and services tax and any other form of service / miscellaneous fees
using the Card; and
i) Such other transactions as UOBM may determine from time to time.