Well for the opposite direction 2 weeks ago, Maxis to Digi, I submitted at 11am and only got the confirmation question from Maxis at 5pm.

So it was about 6 working hours before the being-port-out-from telco responded, which is much slower than my previous experiences.

I get the impression that the telcos' MNP workload has been very heavy in recent weeks.

As far as I know, no, you cannot pay Digi Postpaid bills using prepaid topup.

I have no idea what Digi will do in this case. Maybe they'll say tough luck or maybe they'll refund you the amount. Maybe they'll try to get you to buy a Digi prepaid pack.

Try going to a Digi Store Express instead.

Number of MNPs I did in 2015: 0
Number of MNPs I did in 2016: 3
Number of MNPs I will do in 2017: 0 (I hope)

I had no problem last week.

Were you allocated 5GB and 60 minutes talktime for RoamBorder? If you don't have those then you haven't even signed up for RoamBorder. And you need to have international roaming activated for your account in the first place. If you're back in Malaysia, go to a Digi Store (not Digi Store Express) and ask to sign up for RoamBorder. Bring your passport just in case.

You know what? I think Digi is giving wrong info. Their website (http://new.digi.com.my/support/digi-store) suggests that Digi Store in Batu Pahat is at 1-1D Jalan Zabedah, but I can't actually locate the actual place using Google Street View.

Worse comes to worst, you might have to go to the Digi Store in JB (Danga Bay or Taman Molek) or Melaka (Plaza Merdeka) to do your BorderRoaming registration.

Wow

Anyway, my experience of the hotline recently is about 15 mins before someone picks up the call.

Nope, don't have. Sorry. ¯\_(ツ)_/¯

It's supposed to be a secret deal tailored for you, so no official end-date. But don't wait too long la...

Anyone else with the new postpaid plans? I'm not in a convenient position to screenshot and upload images at the moment.

Here you go:

Not available for new sign-ups anymore.

One weekend to go before billing cycle ends and I've only used <11GB of weekend data.

Watch me blaze through 89GB this weekend.
/jk (Not happening... )

New usage habit though; now I only do OS & apps updates in the weekends.

Some notes on my roaming in Singapore with RoamBorder last week:

• Singapore aviation rules now allow the use of mobile phones the moment the plane touches down (like the US).
• Digi 2G EDGE is full signal on Changi Airport runway/taxiway!
• Starhub is quite straightforward to latch on to.
• Starhub's 4G is mostly Band 3, only a few popular places are Band 7.
• I only used 200-300MB in one week, since I didn't stream. Mostly map navigation, WhatsApp and reading the news only.
• No more scrounging around for free WiFi, although more places now have their own WiFi's.

Overall I am quite satisfied with my RoamBorder experience. My only criticism is Digi never sent a reassuring SMS confirming I am on RoamBorder. Instead, when I first got on Starhub, they sent a text promoting another package 2GB in 72 hours for RM25, so it made me hesitate and wonder if the RoamBorder will work or not.

This post has been edited by tympg: Jan 6 2017, 12:50 PM

Yes, that was my experience also. When the phone went down to H+, the usage was deducted from the weekend bucket, not the main quota.

Why don't you apply online at digi.my/postpaid-plans:

If Digi didn't do silly things like spamming me every evening at 6.16pm to buy their broadband, their CSOs wouldn't have to handle so many calls.

I had to call on Tuesday to ask them to stop spamming me every day. 13 minutes on the phone before someone answered. That's quick compared to today.

Does Digi senior management think that skimping on support staff will increase their profit margins? I think they will lose revenue in the longer run as more pissed off customers port out.

What plan are you on? Which country did you roam in?