I just copy paste rgchai's and my similar problem. Thanks dude!

QUOTE(rgchai @ Nov 28 2016, 01:47 PM)
Yes. If rm5 for 3GB really cheap. But I'm facing stupid issue from Digi currently due to this rm5 quota.

Realised that after I bought the rm5 for VOIP topup, the Internet speed becomes very slow. My connection is at 3G with at least 3 bars signal, no 4G coverage at my area yet. Speed test result come out less than 400kbps! I did tested the sim card on different devices including using samsung note 4 phone, tested at different location, all give me the same turtle speed. I'm wondering maybe currently all the usage deduction under VOIP quota which having low speed Internet. I can only confirm this after I can finished using this 3GB VOIP quota, see if the speed can goes back to normal.

So... the initial 1GB free quota from Digi for 5 days is totally wasted now, no chance to use it as all quota deduction still under that turtle speed VOIP quota. Feeling like back to old days using streamyx with 384kbps speed.... really not easy to fully consume that 3GB quota with the turtle speed mad.gif

Already wrote to Digi Support but didn't get any feedback yet.  vmad.gif
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I also faced the same issue too!

I just simply tried the VoIP yesterday. Then to my dismay, the speed became really slow.
Before this i can achieve 4G LTE around 6-7mbps dl, 4mbps ul. But after having the voip, now became 0.34mbp dl, 0.3mbps ul. Tried to restart the router and restart pc still the same!  doh.gif

I immediately called digi hotline and asked the CS to FORCEFULLY REMOVE the voip package but i don't mind wasting the rm5. They said they need to investigate it first and will give me a call to update on the case.

U know digi people personally.. Good
Better than CS..

Glad to know u have direct connection with Digi

shoot them back gao gao la...if based on this concept mean that i can surf facebook, twitter gaming using video streaming quota? digi is a joke, unlimited video streaming restricted to 10GB?? better complain to MCMC let them learn smthg.

Thanks bro. The issues for new broadband plan in summary:

1. Digi blocked VOIP call on broadband package, force customer to pay rm5 for the 3GB VOIP quota.
2. After VOIP quota added, all the data usage (everything including FB, Youtube, Internet Surfing, etc) will be deducted under VOIP 3GB quota instead and throttled 384Kbps speed.
3. In order to get back to normal speed, I have to used up all the VOIP quota first. But after VOIP quota exhausted, VOIP call not longer working again.

Meaning, if you want to use for VOIP call, you can only use the broadband at 384Kbps speed with 3GB quota. If you want to get full speed Internet, VOIP call will be blocked.

Hope Digi can come out solution asap.

glad you can get to normal speed. Last time I made a typo. I only used up 200MB out of 3GB. SInce yesterday i blast Youtube with multiple devices and left running till morning, now only used up 2GB. Left with another 1 more GB to go hahaha!

I called up digi hotline again yesterday. The lady said they already CANCELLED my VoIP package but then i argued it is still inside my myDigi usage monitoring website. She said that it is like that and can't do anything but she confirmed Digi already cancelled it earlier.

 

It's ok bro. My problem already solved, thanks to rgchai's method of fully consume the voip data to get normal speed.

But i still want to know why the throttle down and why view youtube takes from voip data bucket?

Maybe got bugs

mydigi down for 2 days
now digi website also down

Maybe updating something! Normally it down on Friday!

I only hope they do "real unlimited quota but limit those p2p sxxker to 64kbps
Going to download 50gb steam games

  You do know how different p2p network usage compare to mine?

Now that my old Celcom broadband is coming to the end of its contract, I have a decision to make as to what my next internet plans are going to be like.

Currently:
Main line:  Hotlink FAST with free 1GB every Sat and 1GB every Sun
Broadband: Celcom First Gold (Old) 7GB anytime + 14GB 2am-8am

My options:

1. Retain my Hotlink as main phone line. (RM30-RM50 a month)
   
   
   1. For broadband, sign up to Celcom First Gold with AnyGB™ to merge the weekend data to any-day data -> 20GB.  (RM80 + RM10 + Hotlink = RM120 to RM140 a month).
      
   2. For broadband, sign up Digi Postpaid 80 -> 10GB + weekend 4G 10GB.  (RM80 + Hotlink = RM110 to RM130 a month).
      
   
   
2. Sign up to Digi Postpaid 110 as both my main line and broadband on 2nd SIM -> 25GB + 100GB weekend data (RM110+RM10+RM10 = RM130 a month)
   

Advantages of Option 1a:  Straightforward data bucket 20GB.  No dealing all that weekend nonsense. I get to keep my flexible prepaid main line.
Disadvantages of Option 1a:  Celcom's network has decent signal in my area but tends to choke at peak periods.  Also the question mark of settling Celcom bills when I finally leave.

Advantages of Option 1b:  Digi network more stable, despite weaker signal than Celcom.  With Digi I get to roam in SG with 5GB at only RM30 (RM5 this year).  I get to keep my flexible prepaid main line.
Disadvantages of Option 1b:  I already have 8-10GB free weekend data from my Hotlink; having another 10GB weekend data would largely be wasted, unless I wait until every weekend to update my Windows 10, iOS and Android apps, drivers and OS updates (right now I'm doing that at 2am).

Advantages of Option 2:  Digi network more stable, despite weaker signal than Celcom.  With Digi I get to roam in SG with 5GB at only RM30 (free this year).  25GB a month to play with, and that's not counting the 100GB weekend data.
Disadvantages of Option 2:  Bill shock of having to pay RM130 every month -- probably I will only use a fraction of that 25GB + 100GB data (although the greedy part of me is trying hard to persuade me to go for this).

Right now my inclination is as follows: Option 1a 45%, Option 1b 25%, Option 1c 35%.  I have to make a decision before 15/12 because that's the deadline Digi set in order to enjoy the BorderRoaming discount.

So, according to you, Those watch/upload 1080p youtube or those streaming any video must be throttled also
The video freedom feature should be removed, right?
How is the speed?

You download  game once and play for at least 1 month(unless got big update)
But do you watch youtube once in a month? stream once in a month?
He using Unifi himself. I don't think he got observe his own usage

OFF-TOPIC:. I just got word that the entire SingTel/SingNet is down, island-wide.

What device u using? If Samsung enter *#0011# in your dailer, else try *#*#4636*#*#.  Cell id 1XX is 2600mhz and 2XX is 1800mhz. You may also use other apps to find out the cell id like g-nettrack

digi new daily unlimited passes

http://new.digi.com.my/Page/tnc/default/tn...nlimited_passes

Atleast unlimited 512kbps is good enough

valid for best prepaid v2?

Legacy Plans refer to any current Digi Prepaid plans except Digi Prepaid LiVE, Digi Prepaid Best 2016, Digi Prepaid Smart and New Digi Prepaid Best v2.

They have upgraded to 'Free Unlimited'

The quota is so much that it's difficult to fully utilize without tethering to computer

Blaming telco for when you're lazy to read up the TnC are similar to blaming Havard University for setting up extremely high barrier when you didn't perform well enough to enter

I can't deny the second statement but some people always pretend to have victim complex when they are just too lazy to read