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 Digi Fans Club & Enquiries V11, Let's inspire.

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kroul2
post Dec 24 2016, 12:29 PM

«DᴀyDRᴇᴀᴍ»
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QUOTE(dun_panic @ Dec 24 2016, 12:27 PM)
Ty bro, the one n only unlimited plan of coz  biggrin.gif . 110
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Best if it suits you smile.gif
BTW, have you tested on prepaid sim before using postpaid? It's a good step to test your area's coverage and stability.
kroul2
post Dec 24 2016, 01:50 PM

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QUOTE(zher4883 @ Dec 24 2016, 01:46 PM)
Low end maybe not but now even middle end phone like Redmi Note 3/4 comes with band 8 LTE support. Since U Mobile had 10MHz on band 8, they really should use 5MHz on 3G and another 5MHz on LTE in my opinion.
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Let's wait and see how U Mobile implement the extra spectrum.
Nonetheless, we hope the best smile.gif
kroul2
post Dec 24 2016, 03:52 PM

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QUOTE(prosibu @ Dec 24 2016, 03:39 PM)
Errr. Band 8 = 900mhz?
I tot um only get 5mhz UL and 5mhz DL ?
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Eeeh got like that? I should go back to engineering school hoho
kroul2
post Dec 25 2016, 03:10 PM

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QUOTE(zeroendless @ Dec 25 2016, 11:52 AM)
After Free 100GB Data all out, got notification that my free weekend is kaput and it starts eating up my free 1GB/7Day data.
Well, sorry folks, there's NO unlimited weekend the way it looks. I will shoot Digi WTF question why am i being scammed on a this promo plan... but don't expect the worst Telco customer service to reply anytime soon...
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QUOTE(prosibu @ Dec 25 2016, 12:08 PM)
damn, this is worse than 999GB last time you guys shown here  cry.gif  mad.gif  sad.gif
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QUOTE(zeroendless @ Dec 25 2016, 01:20 PM)
I would be fine with 999GB...

Anyway, i shoot them email, FB and twitter regarding the 100GB limitation on unlimited promotion, their social media teams are on the hours but completely ignore my questions. I would suggest Digi users with similar plan pound their social media posts with similar questions and frustration so we get a definite answer. If they put a cap on free weekend data, they must put it on print - in plain view next to plan promotion, otherwise it's a false advertising that could lead to legal actions.
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I've told this once cool2.gif
After 100GB, there will be FUP. Contact Digi to use more.
You see, many people didn't read and slander the telco for cheating you. WTF??

This post has been edited by kroul2: Dec 25 2016, 03:12 PM
kroul2
post Dec 25 2016, 03:57 PM

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QUOTE(zeroendless @ Dec 25 2016, 03:38 PM)
That's cute bro. How do you contact Them when the only contact they list in their site is twitter, email and FB and when you contact them, they don't reply? You didn't read too.
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I've contacted Digi people personally.
In other words, I agree with you that their Customer Service just sucks.
kroul2
post Dec 25 2016, 04:54 PM

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QUOTE(zeroendless @ Dec 25 2016, 04:09 PM)
I will try to find one locally, the point i am making to have people flooding their Social Media feed getting them to change the 100GB Cap. I think it's a real hassle to go though private channel on a telco that doesn't comply to customer needs in time. I have monitor Their social media feed today, they are very active but seem to ignore my PM on this matter. ON twitter, they are getting back to customers tweets just not mine. They do work on Xmas, as of today.
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Good point. I'll share your feedback about Digi's CS and your problem so that your issues will be resolved. smile.gif
kroul2
post Dec 29 2016, 11:26 PM

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QUOTE(fairylord @ Dec 29 2016, 09:57 AM)
Hi,anyone using digi prepaid best 2016 p2p can help to verify below:

1) any friend and family? Whats the call rate?
2) ussd *138*1# subscription of IDD Club internet available?
3) can buy pokemon plan 300mb/24hrs at RM1?
4) free 200mb/7days upon usage RM1?
5) free 500mb basic internet can be used for wechat/whatsapp/line Voip?

Appreciate.
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1) 6 sen/30 sec
2) Should be since I also had this option
3) Yes
4) Dunno
5) Yes, got free 500mb basic data for any usage
kroul2
post Dec 30 2016, 12:43 AM

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QUOTE(V3000 @ Dec 29 2016, 11:53 PM)
IDDIC not available for DG Prepaid Best 2016 smile.gif
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The latest one rite doesn't have IDDIC but the 'digi prepaid best 2016 p2p' have it.
kroul2
post Dec 30 2016, 11:34 AM

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QUOTE(fairylord @ Dec 30 2016, 01:10 AM)
1) if i changed to digi best prepaid 2016 p2p, my current digi/non-digi fnf need to be re-entered?
2) thanks as this IDDIC is important to avoid PPU
3) noted on availability of pokemon plan
4) Hmmm..anyone know if the free 200mb/7days eligible for digi best prepaid 2016 p2p
5) thanks for confirming free 500mb basic internet allowed for VOIP
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There's no PPU these days.. Ah, my mistake. The latest one(best prepaid 2016 p2p) doesn't have IDDIC. sorry..

QUOTE(UN1T3D @ Dec 30 2016, 03:58 AM)
1. Safe to assume that fnf will be reset for older Best v1/v2/v3/v4. Unsure about New Best v1/v2 kawan.
2. IDDIC is only available for older plans up-to New Best v2. For prepaid best 2016 p2p, iddic have been removed.
3. pokemon plan is available.
4. this is specific to digi prepaid best 2016, so, yes it is available. Take note, free on 4G network only.
5. 500mb basic internet is available for whatsapp/wechat but not whatsapp/wechat calls (VOIP). Please refer to digi tnc.
a. Current Digi Best prepaid plan IS digi prepaid best 2016 p2p
b. Previous old plans were Digi Best v1/v2/v3/v4 and more recent ones were Digi New Best v1/v2
c. Previous New Best v2 plan offers monthly 500mb basic internet as is with digi prepaid best 2016 p2p. (iddic is not required)
d. All plans before New Best v2 has ppu and thus iddic is of great help
e. iddic is not available to current digi prepaid best and digi live prepaid.
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a. Aaa i see. Hard to remember sweat.gif
kroul2
post Jan 3 2017, 02:19 PM

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Guys, since when did Digi Best Prepaid got 3GB free streaming data for JOOX, Smule, etc?
kroul2
post Jan 3 2017, 08:52 PM

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QUOTE(hyperyouth_firepower @ Jan 3 2017, 08:10 PM)
Hi folks. Wanted to ask for your opinion.

I'm using a not so old (if you consider it one year ago plan that is), that is priced RM98 for 10GB data, 3 hours of voice, 300 sms.

I'm looking at this RM110 25GB all day + unlimited 4G weekend (is it really unlimited?) plan.

[bold]The thing is when i was with my old RM98 plan, I didn't bother to switch to any other plans because of the RM10 for 8GB (valid for 7 days) which was really great for me. [/bold] To me this is important because it defeated the other more expensive plans with a bigger value.

New plan gives free calls (but not sms), and much bigger quota (since mine is 10GB with 3GB rollover, or was it 4?) and this one  gives 25GB (which is a big difference compared to 10GB i'm using)

any advices? I'm also newly subscribed to spotify so I don't know if this new plan will benefit me in any way since the old plan i'm using does not qualify for spotify 'streaming'.
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Digi Postpaid RM110 is 25GB all day + Unlimited(999GB) weekend data + Unlimited call + 1,000 SMS to all network. Spotify uses so so data only meh, don't need to worry.

Or try U Mobile's P98. 30GB + Unlimited VideoOnz + MusicOnz + Unlimited call. With MusicOnz, you can use your Spotify, but that's it. Digi better lor..
kroul2
post Jan 7 2017, 10:44 AM

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QUOTE(teikseng @ Jan 6 2017, 08:34 PM)
Wow that's savage

Info:

Digi deducted RM5900 from his credit card. He complained about it thru email, FB, anything, but no avail for a year. I repeat, for A YEAR. One day, he went to Digi HQ, then threw eggs and screamed asking for manager. That way, his issue has been resolved.

This is a proof that Digi CS is the worst. Is this how a telco company would solve any issue? By making customers throwing eggs? vmad.gif

This post has been edited by kroul2: Jan 7 2017, 11:13 AM
kroul2
post Jan 7 2017, 01:19 PM

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QUOTE(hengwai @ Jan 7 2017, 12:57 PM)
Who received the free 2GB 14days.
I stay in celcom half year they never free extra gb
Only 1st receive umobile win the oklaa speedtest 1gb I use three months
I received 3rd time of free gb from digi but they are 1gb 7days within 3 mths
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QUOTE(jack2001 @ Jan 7 2017, 01:13 PM)
I got it this morning too biggrin.gif
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User so untung now rclxms.gif

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