happen to me once.... the connect other customer, suddenly my internet disconnect and btu red color... str8 go to them and ask my home no internet... then they fix at the pole...next week, the laid new cable and change the connection using new cable...problem due their mistake...

but your case much more heavy compare to my problem previously...

cant wait what will happen next year.... hopefully get what like PM said... not like previously plan....

new installed or new upgrade or few month already? if new normally there is duty stamp RM10... you can check your billed, usually all itemised will be there....

yes you can as ac router not just ac type only, it support other types also like n, b and g.... and likely support 5ghz band also...

make sure put on correct port and setting it correctly...

here different story... all package will received upgrade speed...

https://amanz.my/2016122417/

hopefully tm not play any drama/wayang...

not sure about the reading but if not mistaken less that -25dbm should be ok...

my reading at home is around -18dbm... even at my house at hometown still give reading at -17.5dbm after relocation to here...

but need to confirm all the reading...

that one using fiber test meter...just bought one to test the signal...if not mistaken during 1st installation also i remember the value of signal around that number...

just buying from china using taobao....find cheap2 one as my habit is cheapskate...hahahaha

https://detail.tmall.com/item.htm?id=43369541355

the light pen is for you to testing patch cable... unifi already have the signal...just unplug the end of the cable and put on the tester... be careful not to break the cable or interconnector....

patch cable is the cable connected between socket to ONU...

the light pen is just for you to test the quality and condition of that cable(or any fiber cable where dont have any signal from device). it just like when you doing your own LAN cable.... using device which contain transceiver and receiver where to check the integrity of your LAN cable...

for single device yes... same data transferred in one second but imagine 100 devices connect in one tower on 850mhz?... it cannot coupe such big amount of data transferred due to congestion.

that why they used 2600mhz first place... now they used 1800mhz to improved coverage and data transfer... and skmm didnt given approval to others telco to use 800-850mhz for data right now....only tmgo and webe(where using tmgo facilities i believe as the coverage show same map coverage and i do believe also when you make call, it shifted to celcom facilities as tmgo not covered for call and sms)....

yes due to big coverage, it is easy to congested...

if depend on distance, 2600mhz have shorter coverage area... so signal is not strong and may drop on speed performance...

TM already been block tracert function since the first they laid the cable and using it for internet...

This is due to hide what going on when your internet response is slowing down and you cant blame them due to no proof.....

it is not they put only one tower there... must be few tower for allocation of the user... and sure it is based on density...

like normal telco, place with higher population will have more base station compare to rural area...

remember during highland tower case? during that day only few base station were built around there and it is congested badly at that day due to high demand(voice call)... sure today is no problem anymore as we are already have many base station....

my occ also show same as yours... 1 year... maybe it show less than 1 year...

based on excerpt from soyacincau, off course it is quite understandable where high rise user maybe affected for double the speed upgrade, where vdsl is limiting factor, they need to wait until vdsl factoring come to reality first....

so can wait for price reduction, for next 2018...(besides, unifi pro also didnt get speed upgrade, maybe tm will increase their entertainment package?

next year streamyx will be have new plan... maybe vdsl vectoring going to be implement next year???

good for streamyx user...

meanwhile, sapa yang dapat free upgrade dari jun-dec tak layak tu...

unifi users not eligible: high rise, business, advance pro, people get free upgrade from may to dec. so most of unifi is eligible where i think around that figures....

and yet need to wait april onward for speed upgrade....

dont worry, just patiently paid for another year to wait another initiative to kick in which is 50% price reduction on broadband price on 2018..

vip plan have unlimited free land call and will have same benefit after upgrade(maybe down and up also same 50mbps/50mbps)... advance plan dont have this and need to add rm20 for 600 minutes..

they can get 100, but change plan first....