QUOTE(diners @ Sep 11 2016, 02:17 PM)
1u left another 1 s7 edge. first come first serve.Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29
Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29
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Sep 11 2016, 02:22 PM
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#21
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Sep 11 2016, 03:23 PM
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#22
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Sep 11 2016, 04:20 PM
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#23
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I surrendered mine and got s6 edge as replacement.
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Sep 11 2016, 05:01 PM
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#24
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Sep 11 2016, 05:06 PM
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#25
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felt so guilty to surrender my phone, when the cs guy asked me what is the problem? i said no problem, at most, hang one time, most is abit heaty, feels abit uneasy as in securing the loan phone, where the phone seems just fine, and even he don't think that our note 7 will explode anytime soon.
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Sep 11 2016, 05:15 PM
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#26
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QUOTE(CAC@MBO @ Sep 11 2016, 05:12 PM) But they already ask us all to surrender for our safety. Not that cs personel opinion matter . i doubt malaysia ones have battery issues, ours is made is UK wan lei, lol, referring back to the back case.Samsung Just don't want take the risk and recall all phones and recheck the battery. Hope we all get the replacement one is also good and problem free as we using now. No exploding case in Malaysia right? Just reboot and motherboard failure only. |
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Sep 11 2016, 05:29 PM
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#27
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Sep 11 2016, 05:34 PM
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#28
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Sep 11 2016, 05:39 PM
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#29
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QUOTE(CAC@MBO @ Sep 11 2016, 05:12 PM) But they already ask us all to surrender for our safety. Not that cs personel opinion matter . Samsung Just don't want take the risk and recall all phones and recheck the battery. Hope we all get the replacement one is also good and problem free as we using now. No exploding case in Malaysia right? Just reboot and motherboard failure only. QUOTE(icemessenger @ Sep 11 2016, 05:16 PM) yeah, better wait until our phone meletup first, then only after that we return the phone n at the same time claim damage from samsung rite do not take it personal with the cs statement, actually i felt the same as well, that is how confident I'm with the product. it won't simply explode without heating up first, which most of the time, it is on the cool zone. the cs doesn't think our phone will explode. i think when samsung released the phone, they oso don't expect the phone will explode. never mind lah, just keep it for now, or let our children play with the phone for the time being if you're worry, just surrender your phone and get a loan phone, i don't get s7 edge, but at least they're making an effort to replace me with s6 edge plus. letting your child to play with your phone, basically is asking you, yourself to play with fire and it just the same case in US where they left the phone unattended, jeep blown away, garage exploded, hotel room blast. the call center do understand the risk of it, try to speak with a proper manner, i don't see you won't get your resolutions promptly. one example is here. |
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Sep 11 2016, 06:26 PM
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#30
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QUOTE(mydragoon @ Sep 11 2016, 06:19 PM) Samsung "made in" labeling can be confusing. I dun think it's an assembly plant there in UK but more a lab/ QC. yes you're right. realized this on the s6 edge + replacement, when the cs from gardens call me again on how's the device? it the same on the back states yateley UK. from what I've read, only 3 countries not affected - China, Hong Kong and Macao. the nature of the battery and they issue plaguing Note7, it's possible to catch fire regardless of whether it's on or off... in this case, switch it off as what samsung said, return in to the service centre, you might want to avoid sunway pyramid, can try one utama or even drop by gardens just like i did, not too much people and the cs are helpful. and please don't bombard samsung fb, they're social media agencies, and they took instructions from sme directly, no point venge there, as they would take time to revert to you, unless you prefer the standardized reply, would strongly recommend you to give a call to sme careline, for your concern. from my exp, i called 3 areas in order to get the replacement:- 1) SME 2) Sunway Pyramid retailer that I've collected the phone, he provided me all the service centre contact numbers, I called Pyramid, no one picked up, 1Utama left 1 S7 edge, and then Gardens. 3) Gardens, in securing the phone, as I've told them I would be travelling from Port Klang to take. so special case. And I've double confirmed from Samsung Gardens, that the replacement is S6 Edge Plus not S7 Edge, if anyone managed to get S7 Edge. Please let me know ya. Thanks. |
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Sep 11 2016, 06:54 PM
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#31
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QUOTE(och721229 @ Sep 11 2016, 06:34 PM) So you surrender your Note 7 full box set to them and you get full box set of S6 Edge Plus , any terms and condition for loan a phone from them ? they give me options to either surrender the device or boxes, i said just take the whole box. no, i only provided with the phone only, no charger, usb cable, headphones. they need your ic for processing, and they re expecting you to return to them on 29th. in my case, it would be slightly complicated, as i bought in pyramid, but im loaning from gardens, so i have to return to them beforehand in order to get my 1-to-1 replacement. and i dont think they will take anything action from it, looks like they will keep it off for you inside the shop most likely. oh yea, they will ask you to reformat the phone, just for security procedure. |
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Sep 11 2016, 07:07 PM
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#32
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QUOTE(och721229 @ Sep 11 2016, 06:59 PM) yes, from the looks of it, it just like my phone is currently on-repair, so they're providing you a spare phone for time being while on the mean time keeping your note 7 turned off inside the shop. |
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Sep 11 2016, 07:41 PM
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#33
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QUOTE(khainiz94 @ Sep 11 2016, 07:14 PM) Recently I just asked about phone loan if I don't have any spare phone on FB. Samsung SC Seremban just called me around 5 pm and asked me to bring the Note7 phone and they will keep the phone until 29th. And at 29, come back and return the loan phone. i want note 5 too. hahaha. at least is the closest compared to our note 7.The give me a Note5 Pink. Felt so weird becuse already used a Note5 before. Now feel much more safer. |
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Sep 11 2016, 08:07 PM
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#34
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QUOTE(newbiehacker @ Sep 11 2016, 08:04 PM) Some wind sound said maybe new replacement note 7 name will change? And maybe will throw in extra free gift? But dunno how reliable.. dunno still wan sell out my gold platinum unit or hold n see.. keep it, as i don't think much phone available to buy by 29th. heard htc 10 also have overheat problem. so i think note 7 is still the best bet. |
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Sep 11 2016, 09:03 PM
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#35
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QUOTE(Max2006 @ Sep 11 2016, 08:52 PM) It's possible. But most likely not at the early stage. If they launch it with lower price, the buyers who pre-order the phone in August will bising. if you judge any other phones that launch recently last year, they depreciate quite fast, look at s7 edge, less than a year, 400 gone. a problem free phone. i lost up to 60% depreciation from zenfone 2 top of the line phone within 10 months.The price of the "new" Note 7 will definitely drop after few months later. Or may be it willl drop much faster than our expectation. Afterall, Note 7 value is affected by the battery gate. Its value won't be strong compared to the past generations. No doubt about that. If Samsung decide to reduce the price when Note 7 comes back to Malaysia, then happy lo. We still can hope right? |
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Sep 11 2016, 09:04 PM
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#36
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Sep 11 2016, 09:07 PM
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#37
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QUOTE(boombastick @ Sep 11 2016, 09:05 PM) so for the replaced units, warranty will start at the date the phones are replaced? i.e. 29 sept? or just continue from your old unit? thinking whether is a good idea to buy from current pre-ordered owners who want to sell them after getting the replaced unit. any advice? from what we understood, start date of the phone replaced. with sealed box. just like new phones. is just that one don't need to do payment anymore lol. |
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Sep 11 2016, 09:15 PM
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#38
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QUOTE(Max2006 @ Sep 11 2016, 09:07 PM) Ya, indeed. But for Note 7, I think it will depreciate even faster. No need to ask. We all know that Note 7 market is sabotaged now. They won't hold on to their normal price for very long. well you have a point there, but note line-ups always have very good track record when it comes to resell value, with 4 years old note 2, you can get always roughly rm350 mark. that is for samsung trade in value. if everything else fails, just trade it in to samsung when note 8 is out.my take is, yes it will depreciate faster than rrp, but eventually will get stagnant, you don't come and tell a note 7 worth rm500 after a year, lol. but still, does it really matter when you're using the phone full fledged for the next 2-3 years or so? |
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Sep 11 2016, 09:33 PM
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#39
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QUOTE(Max2006 @ Sep 11 2016, 09:24 PM) Ya. I expect it will be dropped till somewhere around the range of RM 2500-RM3000, before it's completely replaced by Note 8. Somehow it is, but for my personal P.O.V, I won't. Of course me alone won't justify the whole low yat community that changes phone like a cloth. And of course with those majority that changes phone adamantly, doesn't justify the majority of Note 7 users that are ditching over Note 8. Of course it doesn't matter. But you know I know la. People in lowyat forum are very rich one. They change their phones like changing clothes. Haha.. RM2500 possible given that state or probably cheaper, i think is should be the same as Note 5 price now, provided everything is stagnant now like currency, economy, price of raw materials or so, GST & yada yada But seriously, I think most of Note 7 users will jump straight to the Note 8 once it comes out. Eventhough most people said they are totally comfortable with Note 7 as long as it's safe, deep down in their heart, they will still feel uneasy with it, more or less. It's psychological issue. No one will be 100% relax and satisfied after going through all those troubles. One thing I realized here is most of the comments here are not by Note 7 owners, but most of them are from prospects, kampung sebelah threads. Trust me, give it a try and demo Note 7 by yourself, you'll be amazed, I can say, for now, right now, as in we don't have LG V20, nor iPhone 7 / 7 Plus here, this is the closest phone you can get. But of course you need to know what you want first, specs wise you can always go with OnePlus3. But in terms of usability, S-Pen + Multi tasking, is a winner to me. And I believe not just me, most of YouTubers does have faith & carries Note 7 as their daily driver. Maybe they will return it as of now, but I'm pretty sure they will use it once it's available mass. And we can't deny it is the Samsung Flagship of 2016 nonetheless. |
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Sep 11 2016, 10:14 PM
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#40
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QUOTE(XeactorZ @ Sep 11 2016, 09:35 PM) why don't have s7 edge bought angry where will angry, they already get 10% discount along with tons of freebies what. if want give note 5 also give other colour mar got pros and cons when reduce price pros is to get back market sales cons is for those who bought early sure angry QUOTE(Max2006 @ Sep 11 2016, 09:42 PM) I can't agree with you more, since I myself is already a Note 5 user. I definitely will go see and touch the phone myself once it launches in Malaysia. Although I am quite dissapointed with the incident, I still hope that Samsung will fix all the issues and comes back asap. Rebranding the name, or changing the specs, or whatever. Just hope that Samsung will hold on be strong enough on this. And Samsung please~~ Don't forget to bring in the blue coral version! har, you're from note 5? then you might not as thrilled as it is, but of course you got some improvements as in, edge screen, try hold it bare naked, it's smexy, take it the spen and jot down the notes, the feeling of the tip is just like using pilot g2 0.7mm back in the schooling days. |
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