Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29
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 Sep 13 2016, 05:20 PM
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#121
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Senior Member
828 posts Joined: Dec 2009   
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QUOTE(i am number 2 @ Sep 13 2016, 05:17 PM) Dont know why do ppl so reluctant to replace their note 7. You got a brand new phone as a replacement with zero or very minimum chance of explosion/fire. I would not change if they want to open up the casing and change the battery only. Replace with new one, change only! 2nd chance of unboxing!   |
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Sep 13 2016, 05:33 PM
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#122
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(jojo_g2 @ Sep 13 2016, 05:23 PM) thats what I thought too but now, someone else saying there's no warranty given? Unless Samsung have their own term for screen protection warranty, if not, it should be the same. Just wait for 29/9. |
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Sep 13 2016, 05:34 PM
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#123
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(k8zw3ll @ Sep 13 2016, 05:25 PM) Consumer’s confidence is shaken after all these exploding battery Samsung themselves also not worry on rebranding, changing the name and etc. Why would consumers even bother? Just let the experts at Samsung to do the job. Samsung should rebrand the Note 7. Add a few more features in the pipeline and then totally rebrand to Note 8  |
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Sep 13 2016, 08:22 PM
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#124
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(norazwan79 @ Sep 13 2016, 07:57 PM) With new replacement, warranty for the phone based on date of purchase or date of replacement? According to Samsung, it's based on the date of replacement. |
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Sep 14 2016, 07:07 AM
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#125
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(eagleknight @ Sep 14 2016, 04:06 AM) Is it? but mine is up to date firmware and still can charges to 100%. I think no matter what, just take note and not charge it to 100% although best is to shut down the phone and wait for replacement.[attachmentid=7523804] |
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Sep 14 2016, 07:44 AM
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#126
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(Cubone @ Sep 14 2016, 07:40 AM) Now, this is class. You are more Class!    This post has been edited by thugs: Sep 14 2016, 07:45 AM |
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Sep 14 2016, 07:21 PM
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#127
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(crayzee @ Sep 14 2016, 04:53 PM) Samsung just called me regarding the exchange. Complimentary screen protection means Samsung will give free screen protection for 1 year right?For those who bought the additional 1yr warranty ands screen protection, he told me that i can get the full refund from the service center. The screen protection will be complimentary from samsung and the additional 1yr extended warranty can be purchased again within 30days from the date of the phone exchange. |
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Sep 14 2016, 07:24 PM
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#128
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(squall_kay @ Sep 14 2016, 03:58 PM) Hahahahah. Nice one, wear gloves! LOL Wear glove la. You know, those handrails, button in the lift, door knob in public toilet and other places, the public toilet that you sit on it, buttons and touchscreen on ATM machines and the list can go on, how sure you are its really100x clean? Haha. If doubtful so much, don't take the loan phone. Easy. |
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Sep 14 2016, 07:25 PM
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#129
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(Velocity @ Sep 14 2016, 12:25 PM)    give us so much hassle only free a screen protector |
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Sep 14 2016, 07:28 PM
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#130
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(pendekar7 @ Sep 14 2016, 12:34 PM) SME is offering same thing to all. And N7 preorder owner will get 50% disc on next note device. I also received the same offer! Samsung is so kind this time! Just received the email!   |
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Sep 14 2016, 07:31 PM
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#131
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(MillkTea93 @ Sep 14 2016, 07:29 PM) please follow my step, call to cs and told them to send black and white email about the refund. Yes, I would just follow black and white received from email. Now it makes me more confused on who to follow.I already tired with too many different answer from sc |
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Sep 14 2016, 08:16 PM
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#132
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(CAC@MBO @ Sep 14 2016, 07:40 PM) Patiently waiting this email. Lol. QUOTE(MillkTea93 @ Sep 14 2016, 07:46 PM) just check with previous post , just a prank… =.= Chill chill! Just kidding! Sometimes, we need to relax after all these hoo hah! |
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Sep 14 2016, 08:17 PM
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#133
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(eternity4av @ Sep 14 2016, 08:06 PM) Why samsung never called me want ? Maybe you can call them |
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Sep 15 2016, 07:17 AM
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#134
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(ss1st @ Sep 14 2016, 11:42 PM) Sorry if someone already asked the question. Can we just ask for a refund instead of replacement from Samsung Malaysia for the Note 7? No refund as far as I know. Even if there's no refund, get the replacement and sell at Garage Sales at a reasonable price, there are people who would still want to get. |
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Sep 15 2016, 08:52 AM
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#135
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(mysoul89 @ Sep 15 2016, 08:27 AM) Those pre orders from Courts do you guys get any info? So far they told will contact us thats all... What do u want to know?1) They will replace all phone. Start calling from 29/9 and will need you to send your phone to the nearest branch (based on the delivery address during pre-order) 2) 1 to 1 exchange, keep your pre-order freebies 3) will give 1 tempered glass for free and 1 year screen protection warranty worth RM148 for free Other than that, or anything unclear, just give their Customer Toll Free line a call. Hope that helps. |
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Sep 15 2016, 11:46 AM
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#136
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(BeastX @ Sep 15 2016, 09:56 AM) So, unlimited supply of tempered glass protector for 1 year....<< should be just 1 unit. Hope it's unlimited for 1 year! |
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Sep 15 2016, 02:09 PM
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#137
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(Kopi '0' Ping @ Sep 15 2016, 01:57 PM) whoever pre-ordered from SAMSUNG itself, and want to let go the BLACK colour Note 7, please PM me, so hard to find in garage sales section. wait till after replacement. |
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Sep 15 2016, 04:59 PM
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#138
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Senior Member
828 posts Joined: Dec 2009
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Chill, chill... tomorrow is Malaysia Day. Peace!
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Sep 15 2016, 05:25 PM
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#139
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(yikyeou @ Sep 15 2016, 05:23 PM) despite all the negative issue surrounding the phone, fully trust that samsung will fix the problem. 29th sep is still a long way to go. hmmm No rush to ensure the best thing to come!:) |
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Sep 15 2016, 07:07 PM
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#140
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Senior Member
828 posts Joined: Dec 2009
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QUOTE(jrrsim @ Sep 15 2016, 06:04 PM) Anyway, is there a list of things to do during replacement? Maybe people can add on to mine: Make sure you have your receipt/invoice?1. Transfer wechat whatsapp to another phone 2. Backup all data to PC 3. Use Smart Switch PC 4. Logout/Remove Samsung/Google Account, Factory Reset Phone 5. Remove SD Card, SIM cards 6. Remove tempered glass (if u care to re-use), 7. Ensure all accessories are in box together with receipts /invoice. Anything else? |
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