Tried online. didn't work, fingerprint error or something.

Figured it would be a waste of time with the waiting period and all, so I went to UTC keramat.
2pm arrived, still lunch break. waited till 2.15. take number, and waited like a minute or so.

did finger print scanning, gave IC and old passport. then was asked to go make payment. waited 10 minutes. paid 200, and went down and eat for 40 mins.

naik balik, and collection number went pass me by 10 numbers.

beats online system anytime.