This is so unfair to me, I can't get free speed upgrade, and no discount for me as well.
Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded
Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded
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Nov 16 2016, 06:34 PM
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#61
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Senior Member
5,144 posts Joined: Oct 2009 |
Guys, what else can I do, TM refuses to give discount after almost a month complain at CFM website.
This is so unfair to me, I can't get free speed upgrade, and no discount for me as well. |
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Nov 16 2016, 06:50 PM
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#62
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Senior Member
5,144 posts Joined: Oct 2009 |
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Nov 17 2016, 01:18 AM
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#63
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5,144 posts Joined: Oct 2009 |
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Nov 17 2016, 10:22 PM
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#64
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5,144 posts Joined: Oct 2009 |
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Nov 19 2016, 01:18 PM
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#65
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5,144 posts Joined: Oct 2009 |
I asked why some customers are getting discount and free upgrade, they reply:
QUOTE Concerning to the discount issue, we would like to inform that the discount is dependent on the promotion run by TM at certain times with terms and condition as well as service availability. They treating me like an idiot |
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Nov 19 2016, 04:26 PM
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#66
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5,144 posts Joined: Oct 2009 |
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Jan 25 2017, 05:32 PM
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#67
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5,144 posts Joined: Oct 2009 |
QUOTE(kurtkob78 @ Jan 25 2017, 05:31 PM) im using streamyx 1mbps package. i send them feedback regarding the free upgrade, they said, mine will get free upgrade starting from April 2017. Why April but not now?do i still need to complain further ? Complain, no reason for you to wait. Read the first page. Some customer are getting 1Mbps to 4Mbps without any extra charge. |
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Jan 25 2017, 08:36 PM
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#68
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5,144 posts Joined: Oct 2009 |
QUOTE(ati_radeon @ Jan 25 2017, 08:27 PM) How to make complaint to CFM? Just put 0000."Have you made a complaint to your Service Provider? Please make sure you have made a complaint to the Service Provider and 15 days has passed without resolution or unsatisfied resolution before lodge a complaint to CFM. " If I answer no, it will prompt to make compaint 1st. If I answer yes, It will ask for report no |
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Jan 27 2017, 11:29 AM
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#69
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Senior Member
5,144 posts Joined: Oct 2009 |
Summary of my case after complaint to MACC and SKMM.
hometown - 1Mbps/RM110 → 1Mbps/RM68 grandma house - 1Mbps/RM110 → 8Mbps/RM140 |
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Feb 15 2017, 11:22 AM
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#70
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Senior Member
5,144 posts Joined: Oct 2009 |
QUOTE(evilsmile @ Feb 15 2017, 11:18 AM) Reading some people suffering 384kbps streamyx in 2017 make my blood boils. damn greedy TM Most people that stuck with <1Mbps is kampung area.with such slow speed, do you still need unlimited quota? mobile broadband is a lot lot faster especially with LTE My hometown maximum speed is 1Mbps, and 3G line is horrible, can't use YES 4G, WEBE, or other telco to online. |
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Mar 10 2017, 05:52 PM
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#71
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5,144 posts Joined: Oct 2009 |
QUOTE(dannychen @ Mar 10 2017, 05:48 PM) Kepada En., What is your current speed and how much u pay for a month?Terima kasih sekali lagi di atas e-mel tuan kepada TM. Merujuk kepada e-mel tuan, kami menghargai perkongisian maklumat yang diumumkan dalam Bajet 2017. Seperti yang tuan maklum, naik taraf kelajuan adalah bergantung kepada keupayaan infrastruktur rangkaian. Buat masa ini, kelajuan tertinggi yang dapat ditawarkan dalam pakej Streamyx ialah 8Mbps iaitu kelajuan sama yang dilanggan oleh tuan. Kami memohon agar tuan dapat bersabar kerana TM akan mengumumkan banyak lagi tawaran sebagai tanda penghargaan kepada pengguna. Notifikasi akan dihantar kepada para pengguna untuk memaklumkan tawaran-tawaran dari masa ke semasa. Sila maklum bahawa TM amat mengambil berat tentang segala pandangan dan komen yang diterima untuk membaiki lagi mutu perkhidmatan kami kepada semua pelanggan. Kesabaran dan sokongan tuan dalam isu ini amat kami hargai. “Untuk pertanyaan atau maklum balas lanjut, berbuallah dengan kami di https://mytm.tm.com.my bagi mendapatkan bantuan secara online dengan lebih pantas. Anda juga boleh tweet kami di @TMConnects, berikan maklum balas di laman Facebook kami, Everyone Connects atau nikmati khidmat bantuan layan diri menerusi laman web TM Self Help di www.tm.com.my.�? Yang benar, Norasidah TM Email Team Telekom Malaysia Berhad |
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Mar 12 2017, 12:50 AM
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#72
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Senior Member
5,144 posts Joined: Oct 2009 |
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Mar 30 2017, 04:29 PM
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#73
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Senior Member
5,144 posts Joined: Oct 2009 |
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Mar 30 2017, 06:33 PM
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#74
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Senior Member
5,144 posts Joined: Oct 2009 |
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Apr 8 2017, 02:42 PM
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#75
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5,144 posts Joined: Oct 2009 |
QUOTE(GBH @ Apr 8 2017, 02:05 PM) QUOTE(kimirockz @ Apr 8 2017, 02:08 PM) Complaint to CFM > SKMM.Took me about 2 months to get discount. My report got closed several times, I reopen and continue complain. At first I request for free upgrade, but my house only support up to 1Mbps. After complain to SKMM, TM called me and said I am a loyal customer with good payment record, so they offer me discount. EDIT: It's RM68/month for 1Mbps. This post has been edited by WiLeKiyO: Apr 8 2017, 02:43 PM |
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Apr 8 2017, 02:50 PM
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#76
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Senior Member
5,144 posts Joined: Oct 2009 |
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Jul 6 2017, 04:25 PM
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#77
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Senior Member
5,144 posts Joined: Oct 2009 |
Good work TS.
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Feb 27 2018, 10:01 AM
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#78
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Senior Member
5,144 posts Joined: Oct 2009 |
QUOTE(GameSky @ Feb 26 2018, 08:51 PM) my taman still no unifi lite.. other new housing with no people living already got unifi ready.. last time explained to my need a lot ppl sub baru dapat pasang unifi, for this case, they can't even answer. My hometown does not even support 2Mbps. Fastest is 1Mbps. Can you imagine how my parent watch Youtube videos. |
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Jul 13 2018, 04:52 PM
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#79
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Senior Member
5,144 posts Joined: Oct 2009 |
Thank you so much to those who fight hard to get Streamyx speed up and price down.
Last time I managed to reduced my 1mbps price from RM110 to RM68. Now I want my parents at hometown can get at least 4mbps speed at reasonable price. Right now TM told me due to infrastructure limit, the maximum speed I can get is 1mbps. This post has been edited by WiLeKiyO: Jul 14 2018, 10:50 AM |
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Jul 14 2018, 10:54 AM
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#80
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5,144 posts Joined: Oct 2009 |
QUOTE(bobcats @ Jul 14 2018, 10:31 AM) TM don’t have any right to charge streamyx users such a high fee Because of infrastructure limit, my hometown maximum speed is 1mbps. And my parents been paying RM110 for it until last year I file a complaint to MCMC and TM drop the price to RM68/month.home streamyx 1mbps - rm110 business streamyx 1mbps - rm198 1...1 fucking mbps This is ridiculous i don't understand why the government will allow tm to do this such unreasonable prices should be classified as illegal seriously i don't understand why 1-4mbps still exists... This post has been edited by WiLeKiyO: Jul 14 2018, 10:56 AM |
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