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Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded

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WiLeKiyO
post Nov 16 2016, 06:34 PM

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Guys, what else can I do, TM refuses to give discount after almost a month complain at CFM website.

This is so unfair to me, I can't get free speed upgrade, and no discount for me as well. cry.gif
WiLeKiyO
post Nov 16 2016, 06:50 PM

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QUOTE(cicak.fakir @ Nov 16 2016, 06:44 PM)
already at 8mb/s.

so if cannot get double speed for same price anymore, can we get half price for same speed?

brows.gif
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Read the previous post, some user getting RM30 discount for 8Mbps.
WiLeKiyO
post Nov 17 2016, 01:18 AM

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QUOTE(max_cavalera @ Nov 16 2016, 07:15 PM)
Guys if you want to get 8mbps at rm140, i can help you to apply.

Much easier you cancel the line and register new as other person stayng in the house.
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RM140 for 8Mbps is a good deal if your area does not have UNIFI.

WiLeKiyO
post Nov 17 2016, 10:22 PM

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QUOTE(NinjaGaiden @ Nov 17 2016, 04:21 PM)
Juz got phone call from TM...got rm10 discount for stimix 2mbps...rm130 to rm120 (not inc gst)..

Thanks CFM...
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Still expensive dude.
WiLeKiyO
post Nov 19 2016, 01:18 PM

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I asked why some customers are getting discount and free upgrade, they reply:

QUOTE
Concerning to the discount issue, we would like to inform that the discount is dependent on the promotion run by TM at certain times with terms and condition as well as service availability.


They treating me like an idiot bangwall.gif
WiLeKiyO
post Nov 19 2016, 04:26 PM

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QUOTE(YoungMan @ Nov 19 2016, 04:24 PM)
I give up long time already to beg from them. For as long as no second or 3rd company coming in to compete on fix broadband in a large scale, TM is still in the comfirt zone to bully Malaysian.
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There is no choice for me, either Streamyx, or no internet at all.
WiLeKiyO
post Jan 25 2017, 05:32 PM

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QUOTE(kurtkob78 @ Jan 25 2017, 05:31 PM)
im using streamyx 1mbps package. i send them feedback regarding the free upgrade, they said, mine will get free upgrade starting from April 2017.

do i still need to complain further ?
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Why April but not now?

Complain, no reason for you to wait.

Read the first page. Some customer are getting 1Mbps to 4Mbps without any extra charge.


WiLeKiyO
post Jan 25 2017, 08:36 PM

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QUOTE(ati_radeon @ Jan 25 2017, 08:27 PM)
How to make complaint to CFM?

"Have you made a complaint to your Service Provider?
Please make sure you have made a complaint to the Service Provider and 15 days has passed without resolution or unsatisfied resolution before lodge a complaint to CFM. "

If I answer no, it will prompt to make compaint 1st. If I answer yes, It will ask for report no
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Just put 0000.
WiLeKiyO
post Jan 27 2017, 11:29 AM

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Summary of my case after complaint to MACC and SKMM.

hometown - 1Mbps/RM110 → 1Mbps/RM68

grandma house - 1Mbps/RM110 → 8Mbps/RM140
WiLeKiyO
post Feb 15 2017, 11:22 AM

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QUOTE(evilsmile @ Feb 15 2017, 11:18 AM)
Reading some people suffering 384kbps streamyx in 2017 make my blood boils. damn greedy TM

with such slow speed, do you still need unlimited quota? mobile broadband is a lot lot faster especially with LTE
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Most people that stuck with <1Mbps is kampung area.

My hometown maximum speed is 1Mbps, and 3G line is horrible, can't use YES 4G, WEBE, or other telco to online.


WiLeKiyO
post Mar 10 2017, 05:52 PM

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QUOTE(dannychen @ Mar 10 2017, 05:48 PM)
Kepada En.,

Terima kasih sekali lagi di atas e-mel tuan kepada TM.

Merujuk kepada e-mel tuan, kami menghargai perkongisian maklumat yang diumumkan dalam Bajet 2017.

Seperti yang tuan maklum, naik taraf kelajuan adalah bergantung kepada keupayaan infrastruktur rangkaian. Buat masa ini, kelajuan tertinggi yang dapat ditawarkan dalam pakej Streamyx ialah 8Mbps iaitu kelajuan sama yang dilanggan oleh tuan.

Kami memohon agar tuan dapat bersabar kerana TM akan mengumumkan banyak lagi tawaran sebagai tanda penghargaan kepada pengguna. Notifikasi akan dihantar kepada para pengguna untuk memaklumkan tawaran-tawaran dari masa ke semasa. Sila maklum bahawa TM amat mengambil berat tentang segala pandangan dan komen yang diterima untuk membaiki lagi mutu perkhidmatan kami kepada semua pelanggan.

Kesabaran dan sokongan tuan dalam isu ini amat kami hargai.

“Untuk pertanyaan atau maklum balas lanjut, berbuallah dengan kami di https://mytm.tm.com.my bagi mendapatkan bantuan secara online dengan lebih pantas. Anda juga boleh tweet kami di @TMConnects, berikan maklum balas di laman Facebook kami, Everyone Connects atau nikmati khidmat bantuan layan diri menerusi laman web TM Self Help di www.tm.com.my.�?

Yang benar,

Norasidah
TM Email Team
Telekom Malaysia Berhad
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What is your current speed and how much u pay for a month?
WiLeKiyO
post Mar 12 2017, 12:50 AM

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QUOTE(dannychen @ Mar 11 2017, 10:29 PM)
RM140 / 8mbps.
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Well 8mbps is good enough. Some of us stuck with 1mbps.
WiLeKiyO
post Mar 30 2017, 04:29 PM

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QUOTE(neuro4869 @ Mar 30 2017, 04:25 PM)
I'm gonna cry with my 4mbps rm110
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RM110 for 4mbps is not that bad.

I pay RM110 for 1 mbps for almost 8 years until I get discount last year RM68/month.

This post has been edited by WiLeKiyO: Mar 30 2017, 06:33 PM
WiLeKiyO
post Mar 30 2017, 06:33 PM

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QUOTE(MGM @ Mar 30 2017, 04:46 PM)
Wow rm68/mth for 4Mbps Streamyx n inclusive of free fixline calls too? Mine is 384Kbps Streamyx (rm38) + free fixline calls(rm10). cry.gif
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My mistake, I mean 1mbps.

1mbps for RM66/month.
WiLeKiyO
post Apr 8 2017, 02:42 PM

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QUOTE(GBH @ Apr 8 2017, 02:05 PM)
how u get that?cancel?they call?u request?
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QUOTE(kimirockz @ Apr 8 2017, 02:08 PM)
bro how u get discount from 110 to 66?
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Complaint to CFM > SKMM.

Took me about 2 months to get discount. My report got closed several times, I reopen and continue complain.

At first I request for free upgrade, but my house only support up to 1Mbps.

After complain to SKMM, TM called me and said I am a loyal customer with good payment record, so they offer me discount.

EDIT: It's RM68/month for 1Mbps.

This post has been edited by WiLeKiyO: Apr 8 2017, 02:43 PM
WiLeKiyO
post Apr 8 2017, 02:50 PM

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QUOTE(GBH @ Apr 8 2017, 02:47 PM)
wat u complain  about?
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Unfairness.

Some users are paying RM88 for 4Mbps, UNIFI users getting free upgrade.

Meanwhile rural area users stuck with Streamyx.

Unifi RM149 for 10Mbps vs Streamyx RM110 for 1Mbps.

How is this fair?
WiLeKiyO
post Jul 6 2017, 04:25 PM

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Good work TS.
WiLeKiyO
post Feb 27 2018, 10:01 AM

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QUOTE(GameSky @ Feb 26 2018, 08:51 PM)
my taman still no unifi lite.. other new housing with no people living already got unifi ready.. last time explained to my need a lot ppl sub baru dapat pasang unifi, for this case, they can't even answer.
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My hometown does not even support 2Mbps. Fastest is 1Mbps. Can you imagine how my parent watch Youtube videos.
WiLeKiyO
post Jul 13 2018, 04:52 PM

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Thank you so much to those who fight hard to get Streamyx speed up and price down.

Last time I managed to reduced my 1mbps price from RM110 to RM68.

Now I want my parents at hometown can get at least 4mbps speed at reasonable price.

Right now TM told me due to infrastructure limit, the maximum speed I can get is 1mbps. vmad.gif vmad.gif

This post has been edited by WiLeKiyO: Jul 14 2018, 10:50 AM
WiLeKiyO
post Jul 14 2018, 10:54 AM

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QUOTE(bobcats @ Jul 14 2018, 10:31 AM)
TM don’t have any right to charge streamyx users such a high fee

home streamyx 1mbps - rm110
business streamyx 1mbps - rm198

1...1 fucking mbps

This is ridiculous
i don't understand why the government will allow tm to do this
such unreasonable prices should be classified as illegal
seriously i don't understand why 1-4mbps still exists...
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Because of infrastructure limit, my hometown maximum speed is 1mbps. And my parents been paying RM110 for it until last year I file a complaint to MCMC and TM drop the price to RM68/month.

This post has been edited by WiLeKiyO: Jul 14 2018, 10:56 AM

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