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Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded

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WiLeKiyO
post Jul 14 2018, 10:19 PM

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QUOTE(atjm88 @ Jul 14 2018, 06:16 PM)
That's nice...May I know how to complaint to MCMC?

Just tell them TM Streamyx cost very expensive at 1Mbps for RM110 and ask for the discount price?

Thanks. rclxms.gif
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Refer to 1st page.

Took me about 3 months, I think I reopen the case more than 10 times because TM keep closing the report at MCMC.


WiLeKiyO
post Jul 15 2018, 10:26 AM

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QUOTE(JohnLai @ Jul 15 2018, 01:29 AM)
F**king joke
WiLeKiyO
post Jul 17 2018, 01:57 AM

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QUOTE(zhou.xingxing @ Jul 16 2018, 04:03 PM)
for the record . my 4mb cost me 80... old package.. i have seen the unifi cars and booth set up at the neighbourhood so i believe my house is unifi area... previously want to signup 8mb package. but the streamyx guy tell me my 384kpbs package can sign up to 4mb only so i only get 4mb
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Still better than me, my parents stuck with 1mbps. That's the fastest speed available in my hometown.

WiLeKiyO
post Jul 18 2018, 12:12 PM

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QUOTE(hihihehe @ Jul 18 2018, 12:12 PM)
i am paying full price for 4mbps since many years ago but no customer record found? wtf
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Same here, not sure what went wrong.
WiLeKiyO
post Jul 18 2018, 12:26 PM

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WTF I'm 1mbps RM68 is not eligible for ungrade!
WiLeKiyO
post Jul 18 2018, 01:02 PM

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QUOTE(cT.!Kee! @ Jul 18 2018, 12:53 PM)
sad.gif

user posted image
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keep trying.
WiLeKiyO
post Jul 19 2018, 09:46 PM

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QUOTE(GameSky @ Jul 19 2018, 06:46 PM)
well either way, streamyx aka their sucky pre-unifi users will always be doomed.
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I can't thank you enough for keeping this thread alive.

Keep it up!
WiLeKiyO
post Aug 4 2018, 11:43 AM

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I just asked my sister back in hometown to do a speedtest.

Surprise surprise, TM silently upgraded the speed from 1Mbps to 2Mbps for free, RM68/month.

ADD: Apparently they upgrade it last month.
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This post has been edited by WiLeKiyO: Aug 4 2018, 11:49 AM
WiLeKiyO
post Aug 4 2018, 11:07 PM

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QUOTE(5p3ak @ Aug 4 2018, 09:22 PM)
Interesting ,
hometown in rural area?  hmm.gif

Did your sister complain or anything?
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Yes.

I did complain to SKMM about a year ago, they reduce the price from RM110 to RM68 for 1Mbps.
WiLeKiyO
post Aug 29 2018, 09:23 PM

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Unifi 30Mbps for RM79 is open for all.

Streamyx customers are f**ked.
WiLeKiyO
post Aug 29 2018, 09:37 PM

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QUOTE(narf03 @ Aug 29 2018, 08:25 PM)
No. Don't talk like it's telekom that make the decision of placing your house there. If u decided to live on the sea then telekom will need to cover the sea?
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If thousands households live on the sea, why not?

My kampung has over 2000 populations, but TM didn't bother to upgrade the infrastructure, maximum speed is only 2Mbps.
WiLeKiyO
post Aug 30 2018, 12:01 PM

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QUOTE(HoTaNdSpIcY @ Aug 30 2018, 12:29 AM)
Wtf is wrong with you? he mentioned the place he stay having 2k population and you think he is bullshit with that? Lots of dense area didnt have unifi coverage in our country, open your eyes and look around.

Currently only TM having authority to touch the pole while the other telco couldnt plant new / use TM pole, thats why TM obliged to bring us the fiber optic network, not using dirty tactics to push the responsibility around.

We got over 2mil++ streamyx subscribers in our country, go count and see how much they generating each month from us. Oh yea about the pricing, some paying RM140 while some only paying RM88 for the 4Mbps. Some paying RM140 while some paying RM160 for the same 8Mbps speed  rclxms.gif Go through the thread and you will see how many different charges they impose for the same speed, where is the price review for streamyx user? why only unifi price reviewed?  If you have no idea what is this thread all about, go enjoy your unifi and be syukur, why suddenly come in jilat TM?? they give you rebate for protecting them??

Also, you thought only KL have houses? the rest all stay on top of tree?  doh.gif
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QUOTE(narf03 @ Aug 30 2018, 12:36 AM)
2000 ppl ? what is 2000 ppl ? tm only can collect money from customer, not ppl.
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Chill guys.

In my case, majority house in my Kampung is using Streamyx. Why? Because Streamyx is the only option to get online, 3G/4G is not reliable because, well it's kampung.

I used to pay RM110 for 1Mbps for almost 7 years until last year TM drop the price to RM68 for 1Mbps(now upgraded to 2Mbps) after I file countless complaints to MCMC.

TM knows that in my area, Streamyx is the only option, so they can milk as much as they can, "monopoly".

WiLeKiyO
post Sep 25 2018, 08:54 PM

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QUOTE(Fubar20 @ Sep 24 2018, 03:46 PM)
Same shit, different day.
#FuckYouTM

[attachmentid=10036278]
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Getting the same result.

There is no sign of Unifi is coming to my kampung.
WiLeKiyO
post Oct 7 2018, 10:14 AM

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Statement from MCMC.

They totally ignore Streamyx users.
https://www.facebook.com/SuruhanjayaKomunik...433349003358208
WiLeKiyO
post Oct 7 2018, 11:16 AM

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QUOTE(AsuKi @ Oct 7 2018, 10:57 AM)
bangwall.gif  bangwall.gif  bangwall.gif  bangwall.gif  bangwall.gif  bangwall.gif 

ayuh pengguna streamyx mari kita singgah ke twitter menteri kesayangan kita https://twitter.com/GobindSinghDeo
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I believe he is aware of streamyx prices, but........
WiLeKiyO
post Oct 10 2018, 11:56 AM

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QUOTE(zasszuss @ Oct 10 2018, 11:22 AM)
Ok, so I went today. Requested TM to do survey for UNIFI at my area, and apply for a reduction to my cikai streamyx 1Mpbs. So, I got RM40 cut from my rm100 bil. Minus GST.

Go apply for reduction/discount all streamyx user.
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At least a win for you, no time wasted visist TM point.
WiLeKiyO
post Oct 12 2018, 11:16 AM

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Anyone here managed to get free upgrade for you streaymx?

I'm paying RM69 for 2Mbps, I try to get them upgrade to at least 4Mbps.
WiLeKiyO
post Oct 26 2018, 03:30 PM

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TM replied my email.

QUOTE
Thank you for contacting Unifi. We apologise for the late response.

Referring to your e-mail dated 12th October 2018 on the issue. We apologise for the inconvenience caused.

However, the upgrade allows our existing Streamyx customers to experience faster speed at their existing package price.

For those staying in unifi areas, we will recommend for you to upgrade your package to unifi and for those staying in non-unifi areas, where technically possible, we shall double your Streamyx speed up to a maximum of 8Mbps, at no extra cost to your current broadband bill.

We will be contacting all our customers through email and phone call, so please stay tuned. We appreciate your patience and understanding at this time. Thank you so much for your support.

For further enquiries or feedback, chat with us at unifi.com.my for fast and reliable online assistance. Alternatively, you may tweet us at @helpmeunifi, leave your comments at fb.com/weareunifi or enjoy self-service assistance through TM Self Help website at unifi.com.my/selfhelp.

We look forward to serve you better.

WiLeKiyO
post Apr 20 2019, 07:22 PM

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Anyone here with 8Mbps bill is RM100 below?

I'm currently with 4Mbps, RM70/month, I pressuring TM to upgrade mine to 8Mbps for less than RM100.
WiLeKiyO
post Apr 20 2019, 09:01 PM

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QUOTE(Shooterz @ Apr 20 2019, 08:51 PM)
how come u get rm70. mine rm130 lol
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I used to pay RM120 for 1Mbps too, until I made several complaints to TM and MCMC.

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