using the web complaint? just leave your remarks in the comment section there.

According to cfm website, TM says "akan membuat semakan lanjut----" . Still waiting a phone call or anything

No update lol wtf

can pm me what u write to cfm
wanna do the same thing

Lol i just got a call, they want to offer me rm120(excluding gsti think) for 2mbps wtf
And according to budget 2017 we should get double speed for same price. Currently paying rm110(without gst) now they want me to pay more for 2mbps. I rejected the offer.

I added some comments regarding it and some remark about budget 2017( double speed same price). I'm gonna try to push tm more. Fucking monopoly by tm

Btw what about you? Received any call?

thx TS. my parent's house being using streamyx RM88 for 1Mbps for more than 10 years. from this TS sharing information, I will complain and request to TM for 4Mbps.

threaten them report to tribunal pengguna due to they lied about your speed, and charging you 2Mbps price, but you only getting 1Mbps.

typical, ask them to reduce or provide the speed as your subscription..else just open a tribunal pengguna case.

Dear Mr,

Thank you for contacting TM. Firstly, we would like to apologise for the late response.

Referring to the e-mail dated 7th November 2016 on the issue, we regret that you are facing such difficulties.

Hence, upon checking in our system, we found that the maximum speed available for your area is 1Mbps which is in accordance to your current subscription.

F**k!!! I've paid RM180 per month for the last 2 years for measly 8mbps+Hypptv which 80% of time speed test max is less than 7mbps...

We write in response to your e-mail dated 07th November 2016 pertaining on package issue, we acknowledged your response on this matter.

By referring to the previous e-mail, please note that the higher package support at your address is 1Mbps. As a reference, the speed allocated to the customer is based on the TM cabinet (port) and the speed support at the cabinet SIG_F001 are as per above. Therefore, the speed offering to the customer may be different in the area.

We regret that we unable to provide any discount for the monthly subscription fees because the package offering is valid in the market. The current price for Streamyx 1Mbps is RM110. Please visit our website at https://www.tm.com.my/Home/Broadband/Stream...Pages/Home.aspx for the details of package.

i faced the similar issue...wanna upgrade to 8mbps from 4mbps and tm said unavailable...in other words it's either 4mbps max or 30mbps unifi

have to live with it until something changes

I don't think there is anything you can do. This is why monopoly is not good, yet... many ppl do not care. Please share your situation with details from top to bottom on fb or somewhere... perhaps others can offer solutions, alternatives to TM.

Dude i just agreed for rm110 4mbps. But new contract for 2 years. Worth it you think? I guess that's the max i can push TM for, no one has ever gotten 8mbps for rm110 right lol?