Use mobile broadband

Wow TM higher executive scumbags really like leeches, suck even more money whenever they possibly can.

Why need to terminate existing line if the package still the same only different pricing?

I had terminate once when I switch from 1Mbps Streamyx to 8Mbps Streamyx 2 years ago, and now I need to terminate and install new line again with installation fees? BS.

Not to mention I have to deal with level 2 technician again to switch off noise profile on their DSL system which default to ON. It can cause really huge latency and internet slowdown. Yes I'm talking about the magical "Latency Type interleaved" default on TM DSL system. I'm VERY sad I have to talk about this ancient shit in 2017!

do we have choice?

i'm on stimix 8mb also.. contract end.

potong terus and stay in cave... or this rm89 or digi infinite... no other choices for me.. 

damn still got 1 year contract.. if not sure amik this

Ok, I went again to TMPoint last Monday 6 November 2017. I said I want to apply for RM89 8Mbps Streamyx Bonanza and showed the guy the promotion pamplete.

I told him currently I'm still on RM160 8Mbps Streamyx (RM170.65 with GST permonth) but contract already end.
He said can, no need to cut current phone line and reapply new phone line with the new promotion package. That's what he said.

And then he proceed to take my thumbprint twice, photostat my IC, and write the info down on a piece of paper. He said next week I will get SMS informing the change to my new subscription package as the promotion still new at this time.

Now, I read on this forum promotion has ended. WTH?
Am I being Taichi-ed here?

What should I do now? I'm itching to go to that TMpoint again tomorrow and ask for an update. If I got played by their wayang I will definitely request to talk to their manager.

Does smyx rm89 include phone dect and free local calls ?

Still got people use streamyx in 2017

Where can I get the promotion ? any adv ?
Waited until now still no coverage but less than 100 meter already had coverage 3 years ago.
How do I answer than ?

Does unifi have quote of user apply ? How many % of household need to apply for unifi to get unifi cover the area ?

They just cheat us no more bonanza camp for streamyx user, the bonanza camp os only for unifi user

Folks,

Please log complaint to both parties

KPNDKK - http://www.nccc.org.my/v2/index.php/ingin-...t-aduan-e-aduan
MCMC - https://www.skmm.gov.my/make-a-complaint/make-a-complaint

Teach them a lesson.

Hi TM,

I want to complaint about a bunch of bigots running the TM, which causing nothing but pain in the lower part of human anatomy to all existing and potential TM customers.

https://www.lowyat.net/2017/145759/unifi-li...-till-end-year/

Case 1: Unifi Lite RM99 Promotion.

Referring to the recent incident, I was made aware there is a promotion on new Unifi Lite RM99 package slashed from the normal price of RM129 on October 20th. Immediately, I CALLED the customer service to CONFIRM and VERIFY such promotion on Friday evening before I proceed to make such booking at Quill City Mall the next day as it is the only TM Point opened on weekend. The customer service agent on the other end CONFIRMED thus advising me to register at the nearest TM Point, which was exactly my intention in the first place.

On Saturday 21 October, I went to TM Point Quill City Mall just to waste my Saturday morning queuing for nothing as such promotion was keep on hold without official reason by TM. What? IT WAS CONFIRMED AS OF FRIDAY EVENING. I SPOKE WITH THE CUSTOMER SERVICE. THE CONVERSATION WAS RECORDED. HOW CAN YOU DID THIS TO ME? It was Saturday, couple of hours were wasted to drive back and forth from Serdang to Inner KL, not including the parking ticket and petrol wasted? Son of a gun!
Nevertheless, with my long face, I didn’t argue with the TM Point as they were merely doing their doing. Well done TM!
https://www.lowyat.net/2017/146673/unifi-bo...campaign-price/

Case 2: “Bonanza Campaign” Promotion.

Less than a month after the haywire promotion, the confused TM once again proud to launch their latest promotion, “Bonanza Campaign” Promotion. After a careful consideration, I am interested to subscribe for BB 8Mbps: RM 89/month. Instead of calling the customer service via phone, I chat with them via IT Chat, to ensure I have a written confirmation on such promotion. Indeed, the promotion is valid after I CONFIRMED with them. (I still have the chat history, copy and paste into my computer).

Next, I took half day from my workplace at Petaling Jaya and went to TM Point Cyberjaya, only to find out the promotion was put on hold for “technical reason”. Come on TM! Make up your mind la! I took half day, wasted petrol again to find out TM bluntly conned me once again.

Less than a month, not one but two conned promotion by TM after both were CONFIRMED by Customer Service! What a joke! To think such monopoly company is able to play tricks for Malaysian customers.

Pissed off, feeling outrageous and being conned twice making me wonder how many were duped into such promotion? It cannot be me alone. If I wasted hundreds of ringgit and couple of hours, there must be folks who are losing more money and time aside me. Thus, I am logging this complaint to ensure this is properly addressed and wont happened in the future. Please note I am logging the complaint via MCMC and KPNDKK as well.

i'm paying Rm138.85/month for 4mbps streamyx. TM offer me to upgrade to unifi lite rm129/mth, she said my area got coverage. after the installer came and did the speed test. It only stable at 5mbps. 

MCMC report can do something about this?

checkout TM Q2 Financial Report.

I'm waiting for Q3 report on 23rd November 2017

https://www.tm.com.my/investorrelations/Pag...ent%20FINAL.pdf

http://www.thesundaily.my/news/2017/08/30/...5094-forex-gain

"Revenue for the quarter fell 2.14% to RM2.98 billion from RM3.05 billion a year ago despite a continuing RM77.4 million or 8.6% increase in Internet and multimedia revenue, due to lower revenue from data, voice, other telecommunication and non-telecommunication related services.

Internet and multimedia services registered higher revenue of RM982.3 million compared with RM904.9 million a year ago, due to increase in UniFi customer base at more than one million customers compared with 900,245 a year ago.

The decrease in revenue led to operating profit before finance cost decreasing 7.8% to RM258.2 million from RM280.0 million a year ago.

For the six months ended June 30, 2017, net profit fell 4.54% to RM440.92 million from RM461.89 million a year ago while revenue rose marginally to RM5.94 billion from RM5.90 billion a year ago.

To date, TM has over 2.7 million high speed broadband ports nationwide and its LTE coverage has expanded to more than 80% in major cities."

My case, i checked their website. Shows that my area got unifi. When i went to tmpoint, they said it must be a system problem as my area dont have unifi. Wadefak TM

I tot I'm the unlucky one. Streamyx user more worst. Unifi install not even use for 2 days.. Bonaza come. Price drop from 179 to 139 ringgit per month (30mbps).

Went to ask about it. Cannot downgrade but can upgrade. I say fine... So I ask them upgrade from 179 (30mbps) to 189 (50mbps).

Their system cannot upgrade the package reason my condo don't support 50mbps but my relative staying in a same block but different floor are using 50mbps. Call 100 to log a report.

After investigation my unit cannot upgrade to 50mbps. Then I ask why my relative can. He say my relative lucky. So I'm the unlucky one.

The case close due to I had nothing to say and they cant done anything due to me unlucky.

They are launching another promotion with free tablet. The 8mbps need to add another RM38 for the calling plan. And this is for new installer.

Guys, u know right we got MCMC? Let them work a bit.

Now the guy told me a lot of complaint are coming in. Imagine if u guys logged the cheating bastad as well?
Dulu, u guys bising gomen xbuat keje. If xde repot, how to buat kerja? Goyang kaki pegi lunch break la. If 10000 complaint logged how to goyang kaki?

Be a man! Log report!

Salam sejahtera Tuan/Puan,

Berikut adalah maklumat ringkas mengenai aduan yang telah dikemukakan oleh pihak tuan/puan kepada MCMC:

ID Aduan: 1117-29-0001124-TM
Pemberi Perkhidmatan: TELEKOM MALAYSIA
Kategori Aduan: Misrepresentation Of Service
Sub-kategori: Misled By Advertisement/promotions

See, this is what they reply

============================================================
Resolved On: 11/15/2017 3:26:40 PM
Resolved By: Zapiza Customer Service Telekom Malaysia
Reason: Dear MCMC,

TM has responded to customer towards on pricing issue. The new pricing for Streamyx service is call off and has not been offered to customer, new/exiting. E-mail was sent on 15 November 2017. Case is closed on 15 November 2017. Thanks.
============================================================

mother........is there anyway we could force tm via mcmc ?

I advise you streamyx old time users who got bullied by their shitty treatment  to go straight to TMPoint and complain like I did.
Jangan bagi muka. Go straight to the manager if they ignore you!

I already complaint to MCMC for TM never plan to add more unifi port for my area. Only a number of us get the unifi service. TM dun want to add more port at my area due to less than 50 application demand from us.