What happened to those drivers & their cars which were taken by SPAD?

Please review the cancellation policy where the cancellation charge only apply if the rider no show after 5 mins. What if the rider decide to cancel before 5 min, while the driver arrived? The driver will end up nothing. I would suggest cancellation fee apply when rider decide to cancel after 2 min of request, as the driver had already taken considerable time and effort to be at the pick up location.

It happen all the time, on average, 20% daily trip.

Second, please put option for driver to select either to accept card trip only, cash trip only or both whenever the driver online. Of course, by selecting just one payment option, the drivers earning will be lesser, but, please let the drivers have this option. I been driving for Uber for past 8 months, seriously, the quality of the riders had deteriorate which introduction with cash trip and I don't mind earning lesser than dealing with not so favorable riders  (whether Uber did really suspend any riders is a question mark). Plus, anyone can just register as a new rider whenever their account been blocked as their payment mode can be cash. After all, it just need a mobile number

Third, please remove the CSA requirement in PHG. It not fair, as it as if asking driver to concentrate on the CSA area only. And, now, almost everywhere is CSA area.

I remember that message, it happened before the COD payment was implemented.

So "sendiri kautim" means we can nego & undertable with them?

How on earth SPAD conduct the operasi? All their staffs pretend to be riders & ask drivers to drop them at Pyramid where the the trap is?

will uber have another Uber Ice Cream campaign?

UberMY

How do you protect the safety of the driver with cash payment option, as anyone can use a prepaid mobile number registered a dummy profile with cash payment.

It happen yesterday, although not Uber, but Grab. It is real

Yo UberMY. Does geofence & FIFO applicable to KLIA? Just checking...

UberMY

How do you protect the safety of the driver with cash payment option, as anyone can use a prepaid mobile number registered a dummy profile with cash payment.

It happen yesterday, although not Uber, but Grab. It is real

bangsar south

How does this apply to cash riders?

Refer to the reply from official Uber channel, which I raised similar question like you. End of day, what you can do, you raised a complain to Uber with photo evidence, receipts and name of rider  yes, you read it right, name of rider to claim back your repair cost. The rider will get suspended.

Personally, I had not encounter the scenario you mentioned, but, this is definitely a risk, your scenario totally valid. My worst case scenario is that the rider drunk and puke in my car, or to be exact, open window and puke, which resulted me unable to continue the trip afterwards, need to send the car for car wash immediately, and I claim the car wash from the rider (mind you, it is a cash ride, so, when I want to compensation from rider, his friend was adamant do not want to pay, just want to pay the fare listed only) so, I write to Uber on this incident please ensure you report it within 48 hours after the trip, else, Uber may not entertain your request, provide the photo evidence with receipt and Uber paid me via weekly payment. Of course, what upset me is that not only I cannot continue my drive for next passenger, i.e. time wasted, opportunity cost, Uber even ask me to confirm the rider name. I was WTF....how do you expect me to remember the rider name???

And, this is first part, as Uber is encourage driver to contact rider, for whatsover reason, be it confirmation on location, pick up, etc.....my advice DON'T EVER DO THAT!!!!! Once the rider had your contact details, anything also they will come harass or call you. And, this rider called me, harass me why I complain to Uber, resulted his account get suspended. Not once, but multiple times, which in first few time, I told him nicely, whatever issue, please settle it with Uber, we are just independent Uber driver, not Uber staff, if you unhappy with my action or whatsover, you can complain to Uber to get me suspended too (but so far, my account still active, rating average hovering between 4.7 and 4.8 for 800+ completed trip) until I gave him the final warning, I am going to report him to police if he continue to call me, only then he stop calling me.

So, to all Uber drivers out there, the risk is real, you have to consider all these when decide to drive Uber. Don't be mislead with good income, easy money, etc.....I do not refute that driving Uber is flexible, the incidents I encountered is rather exception than norm where I do also have few good share of good riders (but with increasing cash ride, which now on average 50-80% of my daily trip is on cash ride, these sort of incident may be more frequent).

End of day, to all Uber drivers, please stay safe, stay alert, trust your gut feel or instinct, if you feel something not right, better cancel the ride, lost few ringgit petrol and time, rather than risk your car and safety. These are the increased risk and rewards of more demand of being Uber drivers nowadays.

End of day, Uber doesn't care, or care is how many trip you can complete, how much commission they will able to deduct from the fare. And, if you guys have time, plenty of people still coming to their PSC to register as new drivers (proof economy are bad  ). Any lost drivers will be quickly replace with new one. My advice to all potential new drivers, sign up and drive all you want, but, if you intend to quit your job, decide to do it full time with hope making it big, making big, you are just dreaming. The income from Uber can cover your expenses, but, won't make you rich or easy life. It's all hardwork. Don't ever buy new car just for intention of driving Uber or Grab, else, you have extra commitment to headache.

What year of car maximum can do for uber?

What is the cheapest car models which can be used in Uber service?

UberMY What is your comment on this? 

Uber cannot take responsibility for cash trips and the associated fares. As mentioned during onboarding sessions or cash online training, when accepting a trip, you’ll need to note whether it’s a cash trip and ensure you collect your fare at the end.

What if the riders abscond, i.e. jump out of car immediately, threaten the drivers or claim no money to pay for fare or there is error in the partner apps (non cash trip become cash trip)? Will the driver be reimbursed for the fare for non fault of the driver?

Dear uber

Your app should let user save more locations.
Two (work and hone) is not enough.

Dear UberMY,

Is it possible to make the Uber Partner app display horizontal?
   

UberMYUBER pls answer this especially when driver has to pass a tol and then rider cancelled or destination less than 1km only !!!

UberMY why you choose to ignore this? No comment?

My area is Kajang. Sometimes it difficult to get any rider around here.

I had reported countless of times, and the reply I got "Uber cannot take responsibility for cash trips and the associated fares. As mentioned during onboarding sessions or cash online training, when accepting a trip, you’ll need to note whether it’s a cash trip and ensure you collect your fare at the end." and Uber does not reimburse me back!!!!!

It usually happen if the fare is not exact RM, example, RM8.60, the rider will conveniently pay you RM8. If they pay RM10, and you returned RM1, they claimed you are cheating them. Had tried reasoning with them, explaining that Uber T&C allowed driver to roundup the fare to nearest RM, but they do not accept it. Some even shout and threathen/ slammed the car door....

Easily, on average, I am subsidizing RM2-3 per day.......

What Uber going to do? Is driver got to bear all the losses?????? Or you going to automatically roundup the fare in the apps in next apps update????