same, my card also approved on 8th August based on sms, i got AF charged this year on 7th August even though I received the card around mid of September last year.
haiz...nvm la..i also lazy call them, rugi 1 month+ lor...

similarly, whether we accept or not, it is their concern. they still want to retain some of us by branding it as the highest cb card.

I received confirmation that cash back for September 2016 (10 swipes condition) will still be credited on on 28th Oct 2016.

To those who are using PBB VS, time to supp cards to your father/mother/sisters/brothers etc . They allow up to 6 supp cards if I am not mistaken and opt for separate statements.

Talked to a CS just now concerning card cancellation. She double confirmed that the PAID AF can be refunded based on pro rate basis for my case. My AF was charged in July and If I cancell in Sept. I will be charged 2 months AF only. The bank will refund the balance 10months AF to me. She advised to wait for the CB credited (AUG) and submit cancellation thereafter.
I am planning to max out Sept spending and cut the card by end Oct.
So, anyone who want to cut the card and get back the AF can call to CS to verify again.

Seems Hong Leong now desperate to charge annual fee, even if you cancel the card

If we still continue spending in September, would we still get the 10% CB on October statement?

Add on: Just called and expected no waiver but I questioned the inconsistency of their practice. Why some customers got it while some don't get it? He insisted only those first year will get, subsequent will not get. I asked him to check back his record, some got it within this month. It is not difficult to check when today is only the 15th day of this month. He then said, if it is waived, usually it is given by retention department. Fair enough. So, I asked for cancellation and at the same time asked about my cash back. He said if I cancel now, I will not get my August cash back which is expected to be in on 28th Sept. OK, it makes more sense to cancel after 28th Sept right? He said yes. So yeah, I postponed my cancellation plan. I will be back for update after this.

Nope. I will not pay and cancel after cash back is in.
Oh damn. My statement date is on 27th which is one day before cash back date. Just remembered this.
Nope, no intention to pay.
Now I just remember it will be posted in my statement on 27th.

I called during night, the CS told me it will be prorated.

in short: make sure cashback refreshed in your account/statement, transfer out to Mach, terminate card, prorate AF and refreshed in the account, then transfer out to Mach.

But i tot once cancel we will no longer able to view from HLconnect.

anyone like me?
0 transaction on OCT

already in

actually worth to keep if they gave you 2 years AF waiver

To everyone, what should I do, for my case?

1) Since the annual fee is not posted to my transaction history in HL Connect, I would insist on not paying the annual fee for Year 2016. The annual fee is to be paid by me on Year 2017. Or:

2) Accept HL CS Offer and I have to pay for annual fee for Year 2016. But, the next payment for annual fee will be extended to October 2018, instead of October 2017.

Thank you for the advice.

fruitie and kit2

Thanks for the reply.

I would spend RM 2000 on a month, and would not use the card at all on next month. As such, I would repeat this cycle.

The card is still useful for me, since it provides cashback for Aeon departmental and mobile bill payment.