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Credit Cards Hong Leong Bank Wise Credit Card V8, 10% Cashback , Up to RM100 per month
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schoe
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 Aug 9 2021, 08:25 PM
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🤬🤬🤬🤬🤬🤬🤬🤬
Dear valued customer,
Thank you for your participation over the last weekend promotion.
As the promotion is on a first-come, first-served basis, and it is subject to availability of stock, we regret to inform you that your order has been cancelled as it had sold out prior to your order confirmation.
Not to worry, your refund will be made to you within 14 working days, our customer support will contact you for refund details.
Once again, we sincerely appreciate your participation in the HLB Digital Day promotion with PrestoDirect, and we shall keep you updated for any upcoming promotion.
Regards,
PrestoDirect
Please do not reply to this email, if you have any queries, kindly contact via support@presto.direct, thank you.
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schoe
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Aug 10 2021, 11:09 AM
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QUOTE(LemonJane @ Aug 10 2021, 09:28 AM) Did you get your order cancelled at first? And now a confirmation email? So lucky! I received the first come first serve email from Presto and I complained back to support@presto.direct i think we should deal with HLB.. since presto mall already certified us. |
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schoe
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Aug 10 2021, 05:37 PM
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QUOTE(cybpsych @ Aug 10 2021, 05:20 PM)  Unstoppable rewards are coming your way! Apply and spend with your new HLB Credit Card to get the ultimate cashback. [ HLB | T&Cs ] 10 AUGUST 2021-31 OCTOBER 2021  Cashback of RM50 will be credited to your credit card account monthly.  Within 45 days from your card approval date previous promotion is Rm400.. now become Rm325. lol |
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schoe
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Aug 10 2021, 06:34 PM
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QUOTE(LemonJane @ Aug 10 2021, 06:21 PM) Was able to log in https://hlbdd.direct2u.store/ earlier today but not now. I think Presto has decided to turn a deaf ear. i think hong leong bank also will ignore us. i think what we can do is only complain to bank negara. even though chances are low |
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schoe
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Aug 11 2021, 11:52 PM
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QUOTE(utopia86 @ Aug 11 2021, 05:59 PM) i wont let go and keep complain. It is like take more than few hundred thousand in the pocket and refund only after 14 working days. Easy money for them to turnover. I am really interested to see who manage to buy the expensive product. I made payment too for ipad in the first minute but also got cancelled. I am so frustrated. I have a friend who made payment like 11:30pm coz her tac can't go through at first. Her order became Processing. Its a ipad I also will complain kaokao to bank negara. |
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schoe
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Aug 12 2021, 06:59 PM
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QUOTE(passmaster14 @ Aug 12 2021, 05:42 PM) woah means whoever who had the Pending Payment problem should have double paid for the order and settle the refund after. damn unfair for those who (may) have ordered earlier but didn't do anything due to the error. just an update, iPay88 informed via email that i have gotten a refund for the payment made. so most likely no hope can get it d. still no update from HLB. same goes to me. received the refund email. but money still not reflected in our cerdit card.. damned it |
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schoe
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Aug 14 2021, 02:40 AM
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QUOTE(utopia86 @ Aug 13 2021, 11:36 PM) I believe your friend order will get cancelled as well, finger cross it won't. The replied me saying it is based on first come first serve basis. I replied that there is no transparency and clarity on who successfully purchased the promotion item. I seriously doubt that there was insider trading within presto mall and HLB whereby the promotion items were only successfully purchased by selected person. No transparent proof that shows first come first serve basis, for example no announced winner list being published on HLB website. First come first serve basis is not convincing at all if there is no proof of this. If no convincing reply , I surely will send the response to BNM. Her order immediately turn to Processing after successful TAC entered. While ours, either we couldn't generate out the page that allow us to enter cc details, or after payment made, the status was still payment pending. This is confirmed the issue of the vendor Presto mall. I able to checkout the Dyson at very first minute, but end up couldn't go to payment page. So sianz. |
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schoe
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Aug 17 2021, 09:58 PM
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QUOTE(taipan22 @ Aug 17 2021, 09:27 PM) Ha Ha !!! Just rcvd a email from HLB that a consolation cashback of RM100 will be credited to my cc account for their mistake. They have admit it is their end that cause this unpleasant incident and apologize for the happening. Oklah ....at least got some consolation...just treat it like got the RM7 voucher for 77... receive nothing. |
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schoe
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Sep 15 2021, 12:00 PM
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QUOTE(ChiaW3n @ Sep 15 2021, 11:20 AM) I think if I am apply for HLB credit card I can be considered as new to bank. Wait for good promo from ringgit plus, see if they are offering any iPhone or iPad for new sign up those iphone or ipad usually is random pick, and somemore , used to see them with hsbc, scb, citi all these foreign bank only.. seldom see it stick with local bank. |
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schoe
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Feb 24 2025, 06:33 PM
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i was late to clear the final balance transfer full amount. and being charged Rm3X.XX. cash interest?
possible this to request waiver? i asked customer service in hlb online, he said
" I'm sorry for the balance transfer account there no any fee can get waiver"
and
"As its part of the term and condition which no waiver is applicable"
what do you guys think?
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schoe
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 Feb 25 2025, 06:36 PM
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QUOTE(Barricade @ Feb 24 2025, 06:46 PM) No chance. Your mistake ma. Why should they waive for you? Some more this is cash interest. actually i had placed the payment in the credit card and forgot to transfer to balance sheet account. This post has been edited by schoe: Feb 25 2025, 06:37 PM |
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schoe
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Feb 26 2025, 01:33 AM
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QUOTE(Barricade @ Feb 25 2025, 07:11 PM) What do you mean? Balance transfer and credit card account has different number. How do you pay to credit card and then later transfer to your balance transfer account? called the bank ask them to transfer to balance transfer account. |
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