Hi all, my sister is using Dell Vostro for 2 years until now KO.
Why KO? Power button problem. My sister need to use for university assignment. Just bought new Asus laptop.

I'm using Lenovo Z50-70 and the laptop is just 1 year plus then already become very slow (Lag too much).

My brother is using Toshiba.
Repair for the 1st time for USB port stuck in. ( Accidentally drop the laptop on the table with Mouse receiver plugged in)
Repair for the 2nd time for Overheating
Repair for the 3rd time for Missing screw.
After all repaired case, they ask to pay even still on warranty. ( Wanna change keyboard ).

At last now the keyboard some of the keys are not working. Have to press hard to get the letter or numbers.

My best options are Asus and HP.

Asus is cheap but quality is Good.

HP is expensive is the best.

This post has been edited by TXSim: Jul 21 2016, 07:11 PM

you should defrag your hdd to make it fast again or buy ssd sure it will never get slow
asus build quality is good but their after sale services not so good

OK. Asus is good. No complaints so far. Not even 1 time still OK. No repairing or malfunction.

You got it so wrong bro. My first laptop dell inspirion 5000 last me more than 5 years and I have seen those of my friends staying in the same hostel using ACER, ASUS or HP sending their sets for repair throughout the period. I'm using dell xps 15 9550 since it first launched in Malaysia last year and the built quality is fantastic, theres some drivers issues at first but dell sorted it out.

you should change to SSD or defrag your HDD often. If not surely will lag

he some sort of fanatic la.. little things make hoohay type... he never try buy msi 10k laptop n die right after warranty yet

Haha, you got it wrong dude... Asus service suck bro... Slow, just need maintenace, so noob la ts...HP ok la, support not as good as dell...

asus really depend on luck.. my asus 4yr no problem.. kena milo oso keyboard rosak..

but i got client wif new zenbook rosak after 2 weeks.. then go into warranty.. 1 month back same problem again.. screen flickering...

y got ppl choose dell becoz warranty claim fast.. other brand claim till rosmah come back shopping 1 trip oso hvnt done

did you try to send that Dell laptop for RMA? try to check if the warranty if it's still available

dell has legendary warranty here and i experienced it myself a few months ago. called dell for RMA of my monitor. next day they came to replace with a refurbished monitor (monitor has been discontinued, so no choice)

else, just send to shop to fix it then. shouldn't be much of a problem i think

and if your laptop is getting slower, there's TONS of possible causes. maybe your laptop has accumulated dust, so the fans don't push out hot air as good which leads to getting your laptop heat up and causing thermal throttling.
or maybe your HDD is not healthy anymore and needs to be replaced
or maybe there's some program in the background interfering with your other programs

i could go on and on about the possible problems.

but from what i see, this is like a bashing thread. you're not even providing enough details on your problems.

if you want something to just work, then buy apple then

Apple oso no longer safe..... my fren kena till change IP address.. dunno how they atk Mac now... interesting thing to know..

sorry ts . Dell warranty is unbeatable to date.

Asus warranty sux.

I got an ASUS ZENBOOK. Now number key sot sot. GO to asus service centre. He said need leave the notebook with them could take 1 week just to quote.

SO nah i choose dell over asus anytime

LOL...

Man, it seem like you are trying to promote other brands. First you promote Panasonic in aircond thread. Then you condemn Samsung in Android forum. Now this... get a life.

This post has been edited by andrekua2: Jul 15 2016, 08:07 AM

Zzz.. ux360 512gb not available in Malaysia...T.T

1st gen one

my job is in IT.

based on my experience, most of the time, it is not the hardware fault, but the user.

well safe or not safe that depends on the user really. but reliability should be ok i think. at least if their mobile devices are of any indication

iphone quite fragile wat...iphone n mac QC seem like from 2 different company 1

ASUS malaysia dun bring in the 1 wif 512 gb n same USD as the ux305ca 256 gb ssd.. damn asus

couldnt agree more on tat.. haha.. giv a noob an i7-5860k rig they oso can spoil it 1...

u in IT sup or sales?

i guess i was supposed to mention the software being reliable, not the hardware
i own a last gen ipod for 2 years. seems to be working fine. but i kinda baby it so not really a fair example

no 1 can fight apple software tat the fact.. haha..if linux keep on improve they might hv a chance..too bad they gg b4 tat

Lag too much blame the manufacturer, title as network specialist but kinda noob in pc general knowledge.

pls check TM got tie contract wif asus or not.. haha

mayb he hv something hidden under his sleeve.. like buy asus free TM for 1yr thing..

harvey norman promotion.. free 1yr astro kind

+1

mine 4 years still running fine

u can buy a new power button for like rm2

Some... I got my 3rd gen i5 Asus still kicking..but oso got client buy lemon units

All this electronic equipment its a combination of a lots of parts, imagine they produces millions of this parts and the chances of your product might have a few not so good parts so it will fail earlier or don't perform well. Its just your luck.
I agreed ASUS service centre SUCK!!

+1 fair comment

no no for laptop:-

1. do not put laptop on bed sofa, air ventilation required from the bottom.
2. do not rugged use laptop, commercial laptop are not for carry around when operating.
3. do not type like an ape, the keyboard is not made from old typewriter keys.

yes yes for laptop:-

1. make sure system is off/hibernate before carry around.
2. send for cleaning every year, dust must be removed from heatsink fins.
3. thermal paste change every 2 years.
4. clean the laptop of slime and prints.

dun agree on change thermal paste every 2 yr... we repaste it every 6-9 months... even IC diamond harden around 12-15months

it head in some o&g company

Depends how user use and take care the pc/laptop, i use Dell XPS for 6 years still working good, playing my wow still in good condition.

Wan new xps13? Wan to clear it... cash low de

God bless u bro.. tough time for oil n gas

Need new workstation?

Dell Latitude E6440 , 3 years until now no problem. Heavy usage as IT consultant
After sales service is superb, call today, 2 working days after come onsite and fix.
Able to extend warranty somemore.

HP and ASUS? if they have onsite service then its good or else, you are wasting your time and resources when your laptop having issue.

HP do provide onsite service

so called network specialist just a some kind of broadband sales person only, title for decoration purpose

This post has been edited by shirogawawa: Jul 15 2016, 03:49 PM

Unifi salesman ma

Hi, This is not a thread for answers Yes or No

I don't rely on that. No problems so far after 2 years. Working in good condition

Yeah, my classmates are using the same brand no problems at all.

Dell I feel is OK but might be expensive after warranty over.

UX305U-AFC040T (Black) i7-6500U, 8G, 512G, WIN10
UX305U-AFC050T (Gold) i7-6500U, 8G, 512G, WIN10

have la

Apple is expensive, don't know how to use Mac OS. Don't know how is their quality.

What kena change IP address?

I don't have problems.
No faulty or malfunction or whatsoever.

Huh, why I can't I promote?
There are a few members have different Pro and Cons.
No accurate Pro and Cons
Depends on how they maintain.

This thread is not for mobile phones.

How is the software? Quality?

Blame the manufacturer about one model. If another people with same model didn't complaint.
No one can give accurate.

Got meh?
Last night went to Harvey Norman just got two free gift.

USB --> Light --> Fan

Wired mouse.

Free backpack.

I agreed that. Asus rated No. 1 Notebook series.

Got ah?

Working good condition?

I agreed.






Not for purpose.

I'm not a Dealer or Salesman.

I'm an agent for TIME FIBRE and TM and Maxis.

Got ah.
Mlink 1 dun hv le...which disty left list

Asus has a very bad aftersales service reputation for their laptops, it is well known by most techie. Just pray you don't get a lemon or anything goes wrong.

This post has been edited by deeplyheartbroken: Jul 15 2016, 06:07 PM

hello boss i got 8 dell notebook products none have problem to date

i got an old dell 24inch monitor used 14 years only spoil

and now i got 2 dell S series monitors.

even have problem the dell warranty would protect me and give me relief.

After sales I know is bad

Still cover warranty right?

yea. even with warranty asus sux badly just pray

Long story short.
/k bodoh

Pray for it.
Apa bodoh?

I agree with you on that!

I had a Inspiron which lasted me 7 years before. Very solid model.

I gave it away eventually.

Sell?

u better pray if something happen u will cry while i am prepared for anything to happen dell onsite will come fix my problem at my doorstep on next business day

Dell is good. Last time one technician came to my to fix the screen flickering problem.

ur title say dell no good. now u say is good.

I had many Dell laptops before and they served me good. They are reliable and the after sales support was magnificent.
Now using Sony Vaio Flip 13 as my daily driver. Also good and I am satisfied with the performance. Not into gaming though.
My past laptop that gave me headache was the Lenovo Y560 for its over heating and the hinge that broke too many times.....

How many years served you well?

Funny how you know its bad and still bought it, and now complaining. It totally contradict what you always say in air cond thread.

I bought Acer too, despite all the complaints I read about. Why? Best bang for buck, not warranty. I was lucky that I never had any problem with it until the day it was stolen. Will I encourage other to buy Acer? Yes and No. Yes if you are really tight on budget and no if your main concern is after sales services. One point though, Acer after sales is really not bad, they are pretty decent. Just that why would anyone choose to buy something unreliable in the first place if thats their main concern.

TS, i am still using Lenovo Y580 and till now no issues

it depends on luck & how you use the laotop

having proper usage & laptop cooler are vital for laptop longevity

Acer is an old model, no one will buy.

Slow due to dust.

No brand is best, for sure it will had % defect product (Asus, Dell & etc)

Problem is if anything happen how is after sales service

Angry user bout Asus

Just dont bias to any brand, customer need good product + after sales

Just like a old man with brand discrimination.... best of luck...

I agreed with you. No brand is the best. No one have the rights to confirm.

I had 4 Dell notebooks before and each of the notebook served me well 5 to 7 years. I replaced them not because they are broken or what.... I replaced them due to the fact I was following technology and always wanted better specs and better looks. I have only 1 with me now, collecting dust as I seldom use it. The others I have given away to siblings and family member, still working fine though now.

Cool.. wan collect some xps13 n precision m5510 uhd?

I am a happy man with my Sony Vaio now... hehehehe

U r fulfill wif xps 13 then

My experience with Dell is mixed. My Inspiron lasted longer but my XPS lasted about 2 years.

I think it depends on the model you choose.

Dust problem is that computer fan infected with Dust.

Want this model. sadly this model discontinued.

My sister using Dell Vostro served for 2 years.

I just bought an ASUS because it is cheap and fully regretted. Now I understand cheap thing no good, good thing not cheap.
And ASUS warranty sucks kawkaw.

my experience with Acer are good.. still use Acer until now almost 6 year.. just recently thinking need to change laptop for tax purpose and because this laptop cant play Overwatch

Previous posts got the same complain

What tax purposes?
Why can't play Overwatch? Not enough ram?

Wan claim tax? Wat laptop u looking for

Just bought 14" HP Pavilion this week.

My reason ?

Because Dell suddenly use AMD graphic card for their Inspiron laptop. Its sucks !

This post has been edited by derthvadar: Jul 16 2016, 08:15 PM

Even HP also use AMD on most model.

Yeah but within my tight tight budget still can get i5-6200u + NV940M + 1TB + W10

Mostly 1TB in shops

1TB is the maximum capacity now.

This post has been edited by TXSim: Jul 16 2016, 08:31 PM

Its like that . Buy laptop better squeeze some money buy at least midrange . Entry level sacrifice alot on build quality . They can go down very fast .

Yeah, Asus Zenbook series is more expensive more than RM 4K.

+1, very true, u buy RM20k laptop or RM200 cheap laptop if the user has cave mind duno how to appreciate laptop then its no use too

This post has been edited by DellMalaysia: Jul 17 2016, 09:29 AM

Tat 1 not true... 20k laptop r bad example.. laptop those range mostly military grade le... u can't ruin the military grade so easy...

If gaming grade of coz difference story la... I would say a 10k laptop n 200rm laptop make no difference in a noob hand...

Lowest zenbook 2799 only...

Wtf... 2tb 2.5inch hdd for laptop out de... just not popular only

for me i have been using 3 Lenovo laptops at the same time, i have no problem with their performance. only gripe is my Y510P gets too hot most of the times. Other than that, i got no issue.

Dun say AMD sux.. had u tried? Dun just read from review n comment...

Most GPU reviewer get paid from NVIDIA.. of coz they slam the AMD..

Remember...all famous reviewer do get pay from the brand if their reviews or report hit certain number of views..

OK. Noted.

If the specs show got 2TB then in the shop you have to request for 2TB. If not, they will give the lowest one.

Got hot due to overuse?