Like you said, that was years ago.
Things might have changed now, since their plans are more "liberalised".

No.
Yes 4G do not offer daily 1GB productivity data like other big telcos does.

Instead, they offer a one-off 40GB free data lasts for 60 days, which is Yes for Education meant for students in selected college/universities, and also Free Phone* with 120GB data for B40 families.
https://ytlfoundation.org/learnfromhome/
https://ytlfoundation.org/learnfromhomeuni/
https://ytlfoundation.org/learnfromhome-faq/

*The model of the free phone is very likely the Yes Altitude 2, a very low spec Android smartphone. Free stuff mah

If you wish to keep your phone number active but dormant due to low usage, then Yes 4G is definitely NOT your choice.
Most of the telcos out there, including Yes 4G, would somehow "encourage" its subscribers to perform consistent amount of monthly topups for the account to remain active.

If you're not into that, consider port out to other telco that offers 1 year validity such as XOX prepaid (also known as OneXOX).

Parents: Online classes nowadays no good one... My children can't concentrate on their studies, and easily distracted by games and other unrelated stuff.

YTL Communications:

Perak distributes 20,000 low-quality phones to prevent students from playing games
https://soyacincau.com/2021/06/14/perak-dis...-yes-altitude-3

Parents: Good choice

Conclusion: This is how to market your low-spec phone, yet many people especially parents would likely to go for it

This post has been edited by joshhd: Jun 14 2021, 10:24 PM

"You little ungrateful little brat. Some people don't even have the chance to use smartphone."

Perak MB says free low-spec phones are better than no smartphone at all
https://soyacincau.com/2021/06/16/perak-mb-...rtphone-at-all/

Or it could be, "a premium place, yet not much users are using it there".

Tell your uncle, 11.11 is just another few more days, so take this opportunity to enjoy some big discounts when shopping for new smartphone online.

Yes 4G doesn't have 3G. If you want to ask about 3G shutdown related topic, refer to this thread: https://forum.lowyat.net/topic/5018488/

This post has been edited by joshhd: Nov 8 2021, 12:27 AM

How's the speed? And which band you're on?

I think they want to make it look like they have many subscribers, or they don't want to make it look like many subscribers leave Yes 4G, so that's why they do this?

Yes be like: "Please don't leave us "
"Our number of subscribers is less enough already. We want more, not less. "

This post has been edited by joshhd: Dec 31 2021, 10:05 PM

File a complaint on coverage issue here:
https://aduan.skmm.gov.my

Hahahahaha... 🤣🤣🤣🤣
Nice one 👍

Of course lah... Kena caught red handed already mah. If they don't admit it, later escalate to MCMC and the higher management, they'll be in deep trouble then.

When that happens, simply saying sorry doesn't cure anymore.

This post has been edited by joshhd: Mar 15 2022, 09:58 PM

If I'm not mistaken, MCMC said before that it is illegal for telcos to save those leaving customers, but I'm not so sure why Maxis still somehow practices this. Or maybe MCMC aren't strict enough when it comes to this?

Most of the time, they'd rather save those postpaid customers rather than prepaid ones, since the prices for postpaid plans are usually higher than prepaid ones, so they can still somehow "offer something" to save the high paying customer from leaving.

Making port out a difficult journey, hoping that it will traumatise you, so that you won't simply port in and out here and there in the future....

From the telco's point of view, as long you don't churn (keep paying bills as usual), they'll assume that you are okay with their service, therefore they are not obligated to offer you any incentives whatsoever.

Also from telco's point of view, why would they want to offer you something in exchange that they would earn lesser money; lose potential extra profits from you, even if you did not press the port out button?

Yes, customer's satisfaction is important, but also from telco's point of view, as long you don't complain anything about them, they'll assume you are happy with their service.
Therefore, they might as well keep quiet, and only offer churn offers to save the leaving customers, rather than focus on those decade-old loyal customers.

In conclusion, if a customer says he/she is very loyal to your company brand, in reality, your loyalty means nothing to them on the day you churn or stop/forget to pay your bills to them.

Sorry to say, but that is the harsh reality.

When a company offer you better pay than other colleagues as you're about to resign, likely because they see you as an "important asset" and/or "elites that are hard to find", they'll find it worth doing so, therefore it explains why some bosses/companies would do so.

However, if your job position is those low ranking one, and then you say "I want to resign", your boss would probably just say "OK".
That means in harsh reality, employees in that department is easily replaceable.

Back to telco topic. Let's say there are 2 different customers want to port out. One is a high paying premium customer (e.g. >RM300/month), another is a low paying customer (e.g. RM15/month).
Which customer would you propose some churn offers to save that customer from leaving? And why would you pick that customer rather than the other?

From there, you'll get the picture.

It's called marketing strategy.
To some people, it doesn't matter if it is "confusing". As long it is successful and manage to gain some market share, then it is an effective marketing.

Nope it's not a joke.
In-building or underground coverage of Yes 4G is very limited and isn't available everywhere, even in public places like Kelana Jaya LRT line.
A general rule of thumb: Yes 4G is better treated as a secondary backup SIM card, rather than primary telco SIM card.