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 Official TM ÜniFi High Speed Broadband Thread V26

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mztang52
post Aug 8 2016, 09:39 AM

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QUOTE(Shah_15 @ Aug 7 2016, 05:46 PM)
I thought it was something wrong with my router as I just updated to the latest firmware. Went through the hassle of downgrading and reconfigured everything back. End up with the same problem.

On the side note, anyone knows how to change PPOE password? Mine is too weird 😂
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It is a system generated password, therefore it looks weird.
mztang52
post Aug 8 2016, 05:04 PM

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QUOTE(raynman @ Aug 8 2016, 04:55 PM)
Thanks for the clarification.

My Unifi fibre modem (a Huawei HG8240w) only has a LINK light. biggrin.gif

user posted image
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AUTH light must be on also.
mztang52
post Aug 8 2016, 05:10 PM

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QUOTE(ahsam1212 @ Aug 8 2016, 04:52 PM)
Thanks for your help. Probably I should get tm to come by. But it's most probably weekday which is a little inconvenient
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If you dont want to buy an Asus router, you can ask TM to replace you with one TP-Link Archer C5, it is way more better than any Asus router with the price below RM300. Also, the light indicator shows up is DSL not WAN. If you dont beleive me, I can proof that to you.

- Your silver modem is connected to phone port.
- You stay in Condo/Apartment/any other high rise buildings.
mztang52
post Aug 8 2016, 05:35 PM

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QUOTE(raynman @ Aug 8 2016, 06:23 PM)
There is an AUTH light next to the LINK light, but it is not on during normal operation.
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Report to TM pls.
mztang52
post Aug 8 2016, 06:17 PM

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QUOTE(raynman @ Aug 8 2016, 07:05 PM)
Why?

The AUTH light is never on since day one I had Unifi two years ago.

Everything works perfectly fine.
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What? Seriously? Isnt it should be on?
mztang52
post Aug 10 2016, 12:11 AM

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QUOTE(zkteh @ Aug 9 2016, 11:16 PM)
nobody facing the same issue?

TM has helped me to change to the new white box, but still facing the same issue

different router tried.

suspect TM side problem =-=

anyone...pls feedback
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On LAN cable or wifi?
mztang52
post Aug 10 2016, 11:37 AM

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QUOTE(lyrilmaki @ Aug 10 2016, 11:55 AM)
hi guys, TM has identified my cat5 telephone line got problem.. request me to change if wanted to install Unifi successfully..

Called a contractor, he offer to charge me RM180-200 from my house to telephone riser room. I did not go above ceiling, just plainly stick at corner of wall. Est. length is around 20-23 meters.

Is this the standard market price?
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Cat 5 telephone line? Did you type it wrongly?

Cat 5 is LAN cable (RJ45), used for internet only.
Telephone Line is RJ11, used for internet and telephone.
mztang52
post Aug 10 2016, 02:14 PM

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QUOTE(lyrilmaki @ Aug 10 2016, 01:24 PM)
I live in condo, TM wont responsible for installing any cable..
All cabling installation goes to management side..
I am not sure.. It has a adapter in my house, that used to connect the modem.
I asked the TM contractor what its called.. He said is telephone line or CAT 5.
This cable goes to Telephone Room (Riser). It was connected to MDF Room
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Just let TM do it. Never trust those outside installer. I used to let them do that and then until one day TM tells me that the port is unusable for internet. And I was like WTF, I already paid the installer money and I need to pay TM again because it is not usable?

This post has been edited by mztang52: Aug 10 2016, 02:15 PM
mztang52
post Aug 10 2016, 02:16 PM

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QUOTE(firdausbhari @ Aug 10 2016, 03:14 PM)
Fibre optic? Is the cable in white color?
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VDSL. Not fiber optic cable. He mentioned in the earlier post.
mztang52
post Aug 10 2016, 04:11 PM

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QUOTE(lyrilmaki @ Aug 10 2016, 03:29 PM)
The problem was TM don't want to do it. They insist to ask my management to do  bangwall.gif
If they are the one doing it, the installation will be complete much more quicker.. Bloody servie wow  bruce.gif
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Then you do it yourself. Or ask this for help.
http://houseofficecontractor.com.my/Teleph...vices-Malaysia/

This post has been edited by mztang52: Aug 10 2016, 04:15 PM
mztang52
post Aug 10 2016, 04:14 PM

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QUOTE(mywingame @ Aug 10 2016, 05:12 PM)
Hi Guys, any opinion on this? My current router is the white orange color dual antenna one from D-Link
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You have to pay for the Archer C5 because your router doesnt has warranty anymore.
mztang52
post Aug 10 2016, 04:20 PM

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QUOTE(mywingame @ Aug 10 2016, 05:18 PM)
Oh ok... at RM300-ish? that's what I found online... not sure how much TM selling
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Also around that price. Why? Do you have any problem with your current router?

This post has been edited by mztang52: Aug 10 2016, 04:21 PM
mztang52
post Aug 10 2016, 04:36 PM

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QUOTE(mywingame @ Aug 10 2016, 05:32 PM)
Not to say serious problem, its the unstable ping that cause some delay during online gaming even no one's sharing the WiFi with me with full bar signal, using LAN cable is too far also...

And I notice everytime I have to give it a good restart to have stable ping as well
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How far?
mztang52
post Aug 10 2016, 04:46 PM

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QUOTE(mywingame @ Aug 10 2016, 05:40 PM)
Like 3 meters away from the modem if straight line ignoring the walls.

There will be total 3 pieces of wall in between
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Well, I suggest you to get powerline adapter if you want to gain full speed.
mztang52
post Aug 10 2016, 05:20 PM

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QUOTE(mywingame @ Aug 10 2016, 05:51 PM)
Oh... new to this... guess I need to do some homework
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mztang52
post Aug 10 2016, 05:50 PM

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QUOTE(mywingame @ Aug 10 2016, 06:29 PM)
Very good explaination... Thanks for the suggestion, I'll look for a suitable one  notworthy.gif
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Yeah, well I suggest you to get the 500Mbps one.
mztang52
post Aug 10 2016, 06:17 PM

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QUOTE(zkteh @ Aug 10 2016, 07:04 PM)
HyppTV box....so, confirm cable lor
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Great. You tell TM you want to get the ew Archer C5 and if the problem is not yet solve, you can ask TM to give you the latest white colour hypptv box.
mztang52
post Aug 10 2016, 06:33 PM

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QUOTE(zkteh @ Aug 10 2016, 07:20 PM)
nice advice (but I already claimed for the new white box)

just left the Archer C5 now XDD
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Good. Keep it up.
mztang52
post Aug 10 2016, 09:56 PM

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QUOTE(zkteh @ Aug 10 2016, 07:51 PM)
I just called 100, they say no Archer C5 in their record, on site support technician also have no idea about this new router....
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Then I have no idea also.
mztang52
post Aug 11 2016, 07:41 AM

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QUOTE(Shah_15 @ Aug 11 2016, 01:52 AM)
i keep getting < 13mbps down nowadays. anything wrong with UNIFI? it still okay and usable but really this is not what i paid for.
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Using WiFi?
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