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GrabCar Driver Resource Centre & FAQ
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July 2nd
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 Sep 23 2016, 11:06 PM
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New Member
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QUOTE(doraemonkiller @ Sep 23 2016, 10:32 PM) Today drive Grab again for 12 hours. Time- payment received - incentive receive 6am - RM39 - RM0 7am - RM21 - RM19 8am - RM8 - RM32 9am - RM6 - RM19 11am - RM9 - RM36 12pm- RM40 - RM15 1pm - RM6- RM29 4pm - RM16 - RM29 5pm - RM27 - RM23 6pm - RM11 - RM39 7pm - RM17 - RM28 8pm - RM5 - RM15 Total receive from passenger = RM205 Total incentive from Grab = RM284 Total receive RM489 After deduct 20% commission and petrol left around RM350 Wow! A real Grabcar expert! How did u do that? |
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July 2nd
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Sep 23 2016, 11:31 PM
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New Member
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QUOTE(doraemonkiller @ Sep 23 2016, 11:22 PM) Fine... About Bonus Hour guarantees, it counts from starting time or ending time? Can give examples? Thanks. |
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July 2nd
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Sep 30 2016, 09:52 AM
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New Member
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QUOTE(hahagang @ Sep 30 2016, 08:10 AM) That's is the Max for the hour if did 3 trips in busy hour. Can complete 2 in these hours is considered lucky. Managed 3 trips per hour last Sunday at Golden Triangle. Just wonder how they calculate the incentives. Seems like not as expected. Attached thumbnail(s)
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July 2nd
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Oct 2 2016, 08:13 PM
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New Member
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QUOTE(hahagang @ Sep 30 2016, 03:04 PM) all short trips, if total fare collected is 15, then they will give u 40 as incentives, if are in tier 1, else will be 35 if in tier 2. Forget all these if by end of Sunday does not meet the stated conditions. Thanks! |
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July 2nd
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Oct 2 2016, 08:23 PM
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New Member
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QUOTE(AskarPerang @ Sep 30 2016, 10:08 PM) This is last week trips. You should receive the incentive and payout by now if you meet the conditions. Example you are Tier 1. Sunday 7PM block. Ultra Peak. guarantee RM55 if completed 3 trips. Trip 1: RM5 Trip 2: RM5 Trip 3: RM5 Incentive (top up till RM55): RM40. minus 20% = RM32 will be added from Grabcar to you. But then again you must meet all conditions stated here (for the whole week): https://www.grab.com/my/blog/driver/car/gra...e-klang-valley/Good analysis! Thanks! Btw, if I online from 11am-9pm on Sunday, 75% from busy areas but 25% from Puchong which is non-busy area at 6-8pm, do I still enjoy that 2 hours ultra peak incentives? |
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July 2nd
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Oct 3 2016, 02:01 PM
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New Member
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QUOTE(AskarPerang @ Oct 2 2016, 08:42 PM) 50% busy area is for the whole week. not base on hourly block. Yes, I know they're not calculated based on hourly block, but in fact, I didn't online during peak hours for the whole week except for Sunday, so definitely the incentives counted was based on Sunday's working hours, right? So, from my question, if like what you said, I can still eligible for UP hourly guarantees if I was picking up riders at Puchong during 6-8pm, which was less than 50% in non-busy area during those 4 types of peak hours on Sunday (or in a week for me). Correct me if I'm wrong. QUOTE and on every Thursday and Saturday grabcar will send you sms on your busy area % so that you will know and try to improve before the week end on Sunday midnight. I got 2 messages from them but both showed 0% because I didn't online for the whole week except for Sunday (yesterday). |
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July 2nd
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Oct 3 2016, 02:19 PM
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New Member
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QUOTE(doraemonkiller @ Oct 3 2016, 12:23 AM) At least 50% of pick up area must be at busy area on UP, MP, HP and P hour. They do not include busy or non busy area of non peak hour to the calculation of 50%. https://www.grab.com/my/blog/driver/grabcar...e-klang-valley/Yes, I asked you before. You said all those peak hour guarantees are not including bonus hour guarantees, which means bonus hour guarantees count through trips, not pick-up areas, right? Btw, will they accumulate trips per week for certain types of peak hours? Or as simple as UP, MP, HP and P hours consider as 1 block whereas B hour as another different block? Sorry for being noob. |
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July 2nd
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Oct 3 2016, 08:46 PM
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New Member
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QUOTE(doraemonkiller @ Oct 3 2016, 08:16 PM) Bonus and non bonus will not be calculated for 50%. Dont worry I understand bonus hour guarantees now, then. What about the 4 peaks? Will they accumulate all trips throughout a week in different types of peaks? E.g. accumulate the trips done in UP in a week individually? |
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July 2nd
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Oct 4 2016, 10:44 AM
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New Member
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QUOTE(doraemonkiller @ Oct 4 2016, 12:25 AM) All types of peak hour will be accumulated So they won't differentiate how many trips done in busy areas or non-busy areas in certain types of peaks? All trips in different types of peaks combine together? |
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July 2nd
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Oct 4 2016, 10:46 AM
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New Member
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QUOTE(destiny6 @ Oct 4 2016, 12:24 AM) eH...in credit wallet can cash out le, i always cash out if it's more than rm20 or use it to top up credit How to cash out if less than RM150 in credit? |
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July 2nd
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Oct 4 2016, 02:09 PM
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New Member
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QUOTE(doraemonkiller @ Oct 4 2016, 11:37 AM) Thanks so much! Finally I got it! It's simple, actually. Basically, there are 2 types of guarantees only. Correct me if I'm wrong. Btw, what does Flash Booking mean in the job history? It doesn't show actual fare and final fare for the job with this word. |
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July 2nd
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Oct 4 2016, 02:28 PM
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New Member
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QUOTE(AskarPerang @ Oct 3 2016, 09:41 PM) RM0.00 GrabCar (Economy): Dear AskarPerang, from Monday 12.00am to Friday 11.59pm, you completed 90% of all Mega Peak, Ultra Peak, High Peak and Peak hour jobs at busy areas. Gentle reminder: As communicated in our weekly email on Sunday, the requirement for busy areas is 50%. Please do remember that you still need to maintain 50% and above for your busy areas ratio if you do jobs for the rest of the week. From my understanding the above message, it's average out all trips for the week MP, UP, HP, and P all combine together. but I better received my incentive statement first on this coming Thursday before able to confirm my assumption. Yes, I think so. Basically, it just divides into 2 types of guarantees: 4 in 1 peaks with some requirements and bonus hour (non-peak hour) which counts through numbers of trips done. But still need to wait for statement out on Thursday's evening only can double confirm. Anyway, thanks! This post has been edited by July 2nd: Oct 4 2016, 03:00 PM |
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July 2nd
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Oct 4 2016, 02:45 PM
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New Member
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QUOTE(ikanair @ Oct 4 2016, 01:52 PM) Hi Newbie here, just switched from Uber. Some questions 1) I understand the fare already fixed for the ride, what happens if the passenger wanna stop somewhere else? 2) Do driver rate passenger? 3) Made 4 trips so far, all ended in round RM, no cents, how it is calculated? 1st day experience, much much better than Uber  2) No, just riders can rate driver. Normally, I won't ask for a rate because the more they rate, the lower rating you will get (from previous Uber experience). 1) and 3) leave to a better experience senior to answer. |
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July 2nd
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Oct 4 2016, 02:54 PM
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New Member
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QUOTE(AskarPerang @ Oct 4 2016, 11:54 AM) is good to have credit in the wallet. lazy to find top up. 7-eleven not selling. tried Petronas the other time. I also prefer Grabpay rider. easier. no need collect money. reach destination say bye2 will do. and also the Grabpay money can transfer into the credit wallet. Good for frequent drivers, hassle-free top up, like 1st week, non-stop finding available outlets for top up, kampung areas even worse, don't know or never heard of Grab some more! Too bad! |
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July 2nd
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Oct 4 2016, 03:17 PM
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New Member
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QUOTE(hahagang @ Oct 4 2016, 03:01 PM) Buy some top ups keep it along with toll card as backup. Normally once used up 150 for the week, then rest for the week. Just drive when feel like to. No extra bucks in pocket, actually. That's why searched like hell that time. Drive whenever I'm broke. |
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July 2nd
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Oct 4 2016, 04:48 PM
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New Member
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QUOTE(AskarPerang @ Oct 4 2016, 03:41 PM) okay not money. I mean the credit incentive into the wallet. is before statement? 60% promo credited at 2.35pm just now; first week, 3.30pm; second week, Monday at 4pm. Incentives by Tuesday night 11pm or before 12am. Statement out by 7pm every Thursday. Extra bucks above RM150 transfer into bank account by Friday afternoon. Reflected in the app first, bank-in by late afternoon or evening. You can transfer extra bucks from GrabPay (Cash Balance) to credit wallet in order to get more cash out. |
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July 2nd
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Oct 5 2016, 10:10 AM
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New Member
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Anyone here know what does Flash Booking mean in the job history? Normally this word comes together with Promo but rider didn't apply for promo code. It doesn't show actual fare, just show final fare for the job with these two words.
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July 2nd
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Oct 5 2016, 10:16 AM
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New Member
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RM0.00 GrabCar: Dear drivers, kindly be informed top up this week will be delayed to tomorrow, Wednesday evening due to the public holiday yesterday. Thank you for understanding. (Received by 6pm yesterday)
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July 2nd
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Oct 6 2016, 08:00 AM
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New Member
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QUOTE(shirley_andy @ Oct 5 2016, 11:51 PM) should be the RM8 discount promo, ends today. Its an automatic promo where passenger who book via flash booking will get RM8 discount automatically within the promo period. QUOTE(AskarPerang @ Oct 6 2016, 12:38 AM) yup I got it just now. rider trip just rm3 but used the promo code. grab deposit rm8 to me although the trip is only rm3. haha. very generous. Huh? Totally no idea on this! What's it about? How did they book for flash booking? Via app too? |
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July 2nd
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Oct 6 2016, 09:12 AM
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New Member
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QUOTE(AskarPerang @ Oct 6 2016, 08:17 AM) Rider using promo code. When you accepted a cash rider using promo code, Grab will immediately message (SMS) you to let you know. Not sure how they obtain the code but there is a lot of promo going around especially during weekends. Last code for the weekends was "iloveweekends" get 60% off the fare. Not sure about this coming weekends. I know the 60% promo but not this flash booking. I got 2 riders with flash booking promo, one of them didn't mention about the promo and I collected the final fare showed; the other one did mention he applied for promo, the final fare showed RM10 but he cabut when reached the destination, so does final fare show includes the discount? I didn't receive any messages when jobs accepted and Grab didn't return any fares for these 2 trips. |
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