QUOTE(MGM @ Jun 8 2016, 05:26 PM)
I can wor, I just logged out 2 minutes ago. https://www.uob.com.my/uob/index.jsp
Credit Cards UOB Credit Cards v6
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Jun 8 2016, 05:27 PM
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#21
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Staff
72,804 posts Joined: Sep 2005 From: KUL |
QUOTE(MGM @ Jun 8 2016, 05:26 PM) I can wor, I just logged out 2 minutes ago. https://www.uob.com.my/uob/index.jsp |
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Jun 8 2016, 05:48 PM
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#22
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72,804 posts Joined: Sep 2005 From: KUL |
QUOTE(MGM @ Jun 8 2016, 05:29 PM) Do u see this message(with blue background) at the bottom of your screen: No...SERVICE MAINTENANCE NOTICE Please be informed that Personal Internet Banking is currently undergoing system maintenance. During this period Personal Internet Banking service is temporarily unavailable. We apologise for any inconvenience caused. |
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Jun 8 2016, 11:45 PM
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#23
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72,804 posts Joined: Sep 2005 From: KUL |
QUOTE(wca @ Jun 8 2016, 11:38 PM) I have made an online purchase last weekend. I think it is still floating, just not yet posted.when i go to UOB Online > CC > Unbilled Transaction, the smount id not there. i realized the amount is shown here instead UOB Online > Account Summary > CC > VOX > Authorised Balance (RM) 1. what does Authorised Bal mean? 2. y is it not shown under unbilled? |
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Jun 13 2016, 05:10 PM
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#24
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72,804 posts Joined: Sep 2005 From: KUL |
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Jun 13 2016, 07:32 PM
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#25
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72,804 posts Joined: Sep 2005 From: KUL |
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Jun 13 2016, 10:13 PM
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#26
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72,804 posts Joined: Sep 2005 From: KUL |
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Jun 14 2016, 12:21 PM
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#27
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72,804 posts Joined: Sep 2005 From: KUL |
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Jun 14 2016, 12:41 PM
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#28
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72,804 posts Joined: Sep 2005 From: KUL |
QUOTE(NightFelix @ Jun 14 2016, 12:29 PM) Actually my first intention was to apply HongLeong CC. Then there are another CC Agents beside the guy, then I was like okay la, helping him for the submission quota. But I didn't expect I got qualify for it. lol It's a useful card. Yes, pay for those things you mentioned. Actually CIMB CR is not bad, I have both UOB VOX and CIMB CR, they both complement each other. If my online transactions are below RM 50, I have to charge them to my CIMB CR for cash back. Just got the card and not yet activate it, still thinking how to use it. PS. I also try my luck on, MBB, Citi, SC, HSBC but got rejected. I rejected CIMB application due to online purchase on CIMB from what I heard got a lot of issues. Maybe my house TNB/Water/Telco/TM bills I guess? |
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Jun 14 2016, 12:52 PM
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#29
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72,804 posts Joined: Sep 2005 From: KUL |
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Jun 14 2016, 02:14 PM
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#30
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72,804 posts Joined: Sep 2005 From: KUL |
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Jun 15 2016, 10:10 AM
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#31
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72,804 posts Joined: Sep 2005 From: KUL |
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Jun 16 2016, 12:24 AM
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#32
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72,804 posts Joined: Sep 2005 From: KUL |
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Jun 16 2016, 04:54 PM
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#33
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72,804 posts Joined: Sep 2005 From: KUL |
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Jun 16 2016, 04:59 PM
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#34
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72,804 posts Joined: Sep 2005 From: KUL |
QUOTE(rdevil33 @ Jun 16 2016, 04:54 PM) Being charged for RM6.36 monthly Admin fee due to recent Posonline payment issue causing no transaction in current statement. But I still have at least 1 transaction made based on calendar month. I had the same encounter too when I called last month. Based on some feedback from this thread, I knew it is based on statement date but due to I was in overseas and had nothing to swipe in April statement cycle, so I got charged with this monthly charges.At first, email to cs for waiver but rejected as they confirmed the monthly admin fee is charged based on statement cycle not calendar month. Then, email back asking for the UOB T&C to prove what they said is correct or not. Today, cs reply waiver approved upon goodwill basis and they attached UOB Product Disclosure Sheet. Based on the PDS, I only see "RM6.36 is waived upon one (1) swipe per month at any amount" and I can't find it is charged based on statement cycle not calendar month. Apparently what the cs statement is not correct. Nevertheless, I called and asked for clarification because I did make one transaction on 8th April and my cycle is 12th April to 11th May. So technically, I had one transaction in the month of April but not in the statement cycle. I was expecting answer that my request will be rejected and I will further argue based on T&C. However, the CS put me on hold for a while and after speaking to her superior, she told me it was a glitch in the system and it should be based on calendar month. They had waived it right away... So experience from others tells, it is based on statement cycle. Don't trust the CS so much, some said statement while some said calendar month. |
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Jun 16 2016, 07:51 PM
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#35
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72,804 posts Joined: Sep 2005 From: KUL |
QUOTE(wan7075 @ Jun 16 2016, 07:37 PM) haha fruitie u want to get another set of voucher again? they have defined you as the VIP and will approved your request quickly I could imagine every time I call the emergency light will light up and their LCD will show "customer from hell". Nevertheless, I gave them constructive feedback for further improvements. |
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Jun 16 2016, 10:35 PM
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#36
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72,804 posts Joined: Sep 2005 From: KUL |
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Jun 16 2016, 10:55 PM
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#37
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72,804 posts Joined: Sep 2005 From: KUL |
QUOTE(stargate8 @ Jun 16 2016, 10:50 PM) why is it so difficult for UOB to amend the correct transaction date after so many working days has passed? If really want to do transactions on 1st, better do it after 8.00 a.m. It's clearly mine was on 1st June 745 am, yet UOB still show transaction date on 31st May. |
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Jun 16 2016, 11:12 PM
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#38
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72,804 posts Joined: Sep 2005 From: KUL |
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Jun 17 2016, 10:20 AM
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#39
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72,804 posts Joined: Sep 2005 From: KUL |
QUOTE(rdevil33 @ Jun 17 2016, 09:36 AM) Out of sudden I recalled received RM30 Watson voucher from UOB few months ago. Mine is a TWG voucher as appreciation of the feedback (a.k.a. complaint) I gave them for their continuous improvement. Wonder they will send me another voucher or not. QUOTE(shortleg88 @ Jun 17 2016, 09:52 AM) But I haven't activate it yet as I plan to swipe it after my statement date so I can have additional 1 month to pay. If so better I activate it after my statement date right as I don't want to incur any charges due to no transaction in statement month. |
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Jun 17 2016, 03:14 PM
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#40
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72,804 posts Joined: Sep 2005 From: KUL |
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