We had create a WA for this to gather more victim. Please do join us. So that we can discuss further.
https://chat.whatsapp.com/AN4B4YrfhmnFRZ52nYHykB

Hi

I joined Best Western in mid/late 2016 but never used its service. I only used 1 free night stay in Melaka.

FYI I paid half of my membership by credit card upon joining & remaining half through monthly instalment (which I am still paying).

Is this Best Western really a scam?

Appreciate your advice.

Thank you very much.

I signed this package since 2016 too. So far i only claimed 1 time and forever can't claim for the free night. Its Actually not worth at all if you compare the night with the hotel on the website agoda. They try not to pick up my phone and not even reply my message.

I hope no more other victims will fall on this scam again. Pm me if you need further advise.

Hi. Is this settle yet. I've been joining since 2014 and never use the point. Pls include me as well.

Hi,
I am a victim too. We have been trying to book hotels through them an always have reasons. I have another year to go but have not used it yet. Please add me in ur group to get the refund. My hp number is 0126049574 or 0166652810.
Thank you

Hi, I have joined this since 2014 and have not been able to book hotels with them. Please do add me into the group so that I know how to get the refund. My number is 016-3333794. Thanks.

Hello,

I also bought package with best western exchange in march 2015. Now similar to all of you they are refusing to help stating many restrictions to bookings which were not mentioned during sales. Many empty promises made during sales thus I only managed to use 9/42 points. Was told by sales person that as long as package is fully paid, i will be able to book as many rooms as i wanted however when i tried to book maximum allowed was either 2-3 rooms. Paid 9000 for package. Customer service is very bad as they are rude and unhelpful. They avoid your calls and emails. Any ideas what can be done in order to get a full refund?

To all who are reading this, please do not join the package. It is a scam.

This post has been edited by Etsy: Mar 16 2018, 06:23 PM

Really need to read the fine prints before signing!

This post has been edited by Etsy: Jun 19 2018, 02:23 PM

Hi guys, do you able to join our Whatsapp group from the link shared by Frankie? Otherwise, kindly PM me your hp number so that I could add you.

This post has been edited by teenchai: Mar 20 2018, 11:37 PM

Hi @teenchai can please add me as well. A new victim..0126738496..thanks in advance 🙏

This post has been edited by gollumlim: Jul 15 2018, 08:39 PM

i create the blog complaining finally they refund my money and asked me to deleted the post. pray and wish everyone will get refunded ya. i can't get the total amount of money to pay it off thats why i request refund within a month of sign up

now after reading you guys problem kinda worried since i sign up with another vacation package with another company which based on same location called Gloria Plaza Hotel Sandakan with different marketing plan

This post has been edited by kei18kun: Jul 29 2018, 01:32 PM

omg... i just saw this problem... ive signed up also... and full amount paid.. more than two years already.. but i never use the point.... can i still get any refund in this case ?.... feel so bad..

hi. i just read this forum. im one of the victim also.. how can i contact Andrew? as i cant read your blog...

pls advise..
tq

I just signed up platinum membership with gloria Hotel (via platinum Hotel resort).. I am a victim of a scam? Please advise

I’ve just signed up for Gloria Hotel package and I’ve 10 days to cancel it. Is Gloria Hotel genuine or scam?

Your contract is they will buy back if you did not use it? If yes, they sell back to them.

Here mainly bad feedback and most of them never try the service but instead cancelled it after reading this forum. I dont think is a SCAM but have to see how's the service.

Hi, just to share my experience. I signed up in 2015 n have used it once during school break in 2016. Stayed at Residence Inn, Cherating for 2nights., 6 pax, one executive suite n one std room. Based on the hotel's rate (quoted in the website) both rooms costs rm680 per night. For the RM1360 i was deducted 10 days of the allocated vacation days in the package i signed up. I've just made a booking for this upcoming december school break, hope that it will work out as planned. The package i signed up is exchange club vacation package under the Best Western Sandakan Hotel and Residence (as printed on my membership card) but i noticed that it is now under Gloria Plaza Hotel Sandakan (as printed on the booking form). Hope this helps.

I've just signed up Gloria Plaza Hotel Sandakan. Had submitted the form to book for hotels in Thailand. Hope this is genuine.

Bunch of crap.. I was asked by customer service to try and book next year as this year is fully booked