QUOTE(METALRAGE @ May 16 2016, 04:53 PM)
I SMS registered on 15 May 2016 (Sun). Today, 16 May, I transferred out my funds from my PB FD to another bank via OTC IBG so that I can transfer back in the funds to PBB tomorrow. Because 5% interest rate is even higher than my refinance housing loan.
While waiting, I casually checked with the branch manager, they said money transferred out and in again will not be counted, because PBB knows I took money out from PBB to put it back into the SA. And that will be tracked across all my accounts I maintain with PBB, not just the SA in question.
This, I'm not pleased to hear because it wasn't stated clearly inside their product disclosure sheet. It just said fresh funds. And in previous banks, I had done this before and it works.
I guess being Chinaman (don't even have an FB page), PBB is just a bit too clever. But they did not consider how pissed off a customer like me would be for wasting effort and foregone interest to find out at the end of the campaign period i got a big fat zero. It's a good thing I checked!
I think I'll keep my money out of PBB for now. Perhaps for good.
Those thinking to do the same thing I did, be warned.
Based on my understanding, transferring the money out to other banks and then transferring it back in should be counted as fresh fund. However, it would affect your average daily balance (ADB). Meaning, if you transferred the money out today & only transferred the money back in tomorrow, the average balance would decrease resulting in lower incremental ADB (in your case, negative incremental ADB). Meaning you would need to transfer more money in in order to maintain the same ADB. In order to avoid that, you should not have registered on 15 May. Instead, you should have registered on 17 May, then the baseline would be the balance on 16 May. While waiting, I casually checked with the branch manager, they said money transferred out and in again will not be counted, because PBB knows I took money out from PBB to put it back into the SA. And that will be tracked across all my accounts I maintain with PBB, not just the SA in question.
This, I'm not pleased to hear because it wasn't stated clearly inside their product disclosure sheet. It just said fresh funds. And in previous banks, I had done this before and it works.
I guess being Chinaman (don't even have an FB page), PBB is just a bit too clever. But they did not consider how pissed off a customer like me would be for wasting effort and foregone interest to find out at the end of the campaign period i got a big fat zero. It's a good thing I checked!
I think I'll keep my money out of PBB for now. Perhaps for good.
Those thinking to do the same thing I did, be warned.
If you transfer money from your other PBB accounts like FD or CASA into your savings account, then I agree it would not be considered as fresh fund. Else, it should be considered as fresh fund. But I don't know for sure since I don't work for the bank. However, be careful with the advice given by bank's staff as some are known to be giving out wrong info to customers, even those senior officers.
May 16 2016, 05:56 PM

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