Solution: remove the sim card or turn off mobile network
Data Roaming Problem with Celcom <IMPORTANT>, being charged even if data is not on
Data Roaming Problem with Celcom <IMPORTANT>, being charged even if data is not on
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Dec 13 2016, 11:53 PM
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#21
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Senior Member
1,257 posts Joined: Aug 2015 From: Malaysia |
Solution: remove the sim card or turn off mobile network
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Dec 14 2016, 01:11 AM
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Senior Member
2,289 posts Joined: Jan 2013 |
QUOTE(Fazab @ Dec 13 2016, 11:14 PM) Have same problem with Celcom Xpax. Got charged ~RM50 when data is OFF. put your celcom card into an old school 2g phone. get a local sim for your smartphone.Celcom refuse to entertain, so will complain to CFM. Anybody has a good solution to prevent this happening? Travelling soon, and dreading it... |
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Dec 14 2016, 01:18 AM
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Senior Member
5,650 posts Joined: Mar 2012 |
biasalah.. not telco issue, its due to the nature of your phone.
my method for smartphone: turn off data, turn off roaming, delete all APN entry, including mms best way is to change phone to nokia 3310. can do banking with no worries get yourself a umobile sim, unlimited data roaming in singapore for only rm10 a day! |
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Dec 14 2016, 02:06 AM
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Senior Member
2,669 posts Joined: Jun 2009 |
Switch to another telco which does not offer data roaming
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Dec 14 2016, 08:31 AM
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Junior Member
387 posts Joined: May 2016 |
For Celcom
IR ON IR OFF Send to 28882. Will take few minutes to process. Keep the sent and confirmation SMS as proof. Avoid sending at midnight - I sent at 1:03am earlier, and it responded with "failed for now", probably due to system maintenance period. If still got charges after disabling, you can argue that "IR OFF" per the SMS. edit: attachments from "28882 and "Celcom" This post has been edited by cicak.fakir: Dec 14 2016, 08:34 AM |
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Dec 14 2016, 09:18 AM
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Senior Member
4,177 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(kit2 @ Dec 14 2016, 01:11 AM) I heard from Singapore telco effective April 2017 onwards, they will shut down ALL 2G network in Singapore.In simple, even you bring your old school 2G phone to Singapore, you can't receive incoming normal message in the future time. |
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Dec 14 2016, 09:48 AM
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Junior Member
387 posts Joined: May 2016 |
great.
> charge premium for optional local data. > implement a technology that use data even for calls > make devices that uses data even for calls > while waiting older devices to be purged off network, nurture people and replace devices to ever become "data-dependent" > charge premium for optional roaming data > roaming partner shuts down non-data network. > enjoice windfall I think gomen should start investigating this roaming charges, like in europe. if not mistaken, they going to flatten charges within EU. at the very least, goken should take away the excessive profits these telcos are making under roaming arrangement. isn't the an act about businesses profiteering off sudden windfall? |
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Dec 14 2016, 10:51 AM
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Senior Member
2,289 posts Joined: Jan 2013 |
QUOTE(JuneResources @ Dec 14 2016, 09:18 AM) I heard from Singapore telco effective April 2017 onwards, they will shut down ALL 2G network in Singapore. too bad then. pay celcom then In simple, even you bring your old school 2G phone to Singapore, you can't receive incoming normal message in the future time. |
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Dec 14 2016, 11:03 AM
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Senior Member
1,556 posts Joined: Jul 2015 |
QUOTE(cicak.fakir @ Dec 14 2016, 08:31 AM) For Celcom Tried on my prepaid lines and got this reply:IR ON IR OFF Send to 28882. Will take few minutes to process. Keep the sent and confirmation SMS as proof. Avoid sending at midnight - I sent at 1:03am earlier, and it responded with "failed for now", probably due to system maintenance period. If still got charges after disabling, you can argue that "IR OFF" per the SMS. edit: attachments from "28882 and "Celcom" Sorry, your plan is not eligible to enjoy this service and your request is unsuccessful. Only for postpaid? |
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Dec 14 2016, 11:17 AM
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Senior Member
4,177 posts Joined: Mar 2012 From: Kuala Lumpur |
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Dec 15 2016, 11:57 PM
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Senior Member
1,556 posts Joined: Jul 2015 |
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Dec 17 2016, 08:17 AM
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Senior Member
4,177 posts Joined: Mar 2012 From: Kuala Lumpur |
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Dec 18 2016, 11:05 PM
Show posts by this member only | IPv6 | Post
#33
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Senior Member
1,257 posts Joined: Aug 2015 From: Malaysia |
QUOTE(leepalmer @ Dec 18 2016, 09:47 PM) The best advice, I think Go for Digi and U Mobile roaming features instead. Celcom also better |
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Dec 22 2016, 08:53 AM
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Senior Member
519 posts Joined: Jun 2011 |
QUOTE(Fazab @ Dec 13 2016, 11:14 PM) Have same problem with Celcom Xpax. Got charged ~RM50 when data is OFF. Update Celcom refuse to entertain, so will complain to CFM. Anybody has a good solution to prevent this happening? Travelling soon, and dreading it... After filing a complain with CFM webiste, a week later, Celcom refunded my RM45. So they will listen if you keep keep keep pressing the buttons. So I put on hold porting out to Maxis........ |
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Dec 22 2016, 09:02 AM
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Senior Member
519 posts Joined: Jun 2011 |
Incidentally, my phone salesman buddy suggested a partial solution :
Some models of phones have dual SIM slots; one of which will only work on 2G. e.g. Lenovo etc. So when overseas, pop the M'sian SIM card into the 2G slot. Can still SMS and receive calls Then buy a local prepaid and pop it in the 4G slot. Use data on local network. Or leave empty and survive on Wifi. Time to change phone...... |
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