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 Data Roaming Problem with Celcom <IMPORTANT>, being charged even if data is not on

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kit2
post Apr 25 2016, 10:51 PM

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could be due to VoLTE. M1 supports VoLTE. try turn off data and for voice select 2g gsm. might work.

to reverse the charges, reach out to cfm.

to avoid such charges again, remove the malaysian sim when crossing the causeway or use a 2g old school phone.

This post has been edited by kit2: Apr 25 2016, 10:55 PM
kit2
post Apr 25 2016, 10:59 PM

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QUOTE(cojackkoh @ Apr 25 2016, 10:55 PM)
i dont care due to whatever kinda reason, they shud solve this issue bro. lots and lots of users are being affected. I canot tahan already juz come here to share this. My Maxis n Digi never give problem at all for these 2 years of me being in SG bro... why cant they juz solve it...
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if you read other threads, digi and maxis are not immuned to this problem. malaysian telcos suck. that is why i use a foreign number to receive my banking tacs smile.gif

This post has been edited by kit2: Apr 25 2016, 10:59 PM
kit2
post Apr 25 2016, 11:02 PM

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most malaysian banks can send tacs to foreign number. one notable exception is the tiger bank. avoid it smile.gif
kit2
post Apr 26 2016, 12:02 AM

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QUOTE(ericpires @ Apr 25 2016, 11:27 PM)
I didn't face this issue when i was in SG last month. What Celcom package are u using? How did you activate the roaming?
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maybe your phone doesnt support voice on LTE? which phone did you use?
kit2
post Apr 26 2016, 09:50 AM

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QUOTE(nexona88 @ Apr 25 2016, 11:31 PM)
all telco is sucking vampire. u cannot runway cry.gif
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so true...we poor rakyat sad.gif
kit2
post Dec 14 2016, 01:11 AM

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QUOTE(Fazab @ Dec 13 2016, 11:14 PM)
Have same problem with Celcom Xpax. Got charged ~RM50 when data is OFF.

Celcom refuse to entertain, so will complain to CFM.

Anybody has a good solution to prevent this happening? Travelling soon, and dreading it...
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put your celcom card into an old school 2g phone. get a local sim for your smartphone.
kit2
post Dec 14 2016, 10:51 AM

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QUOTE(JuneResources @ Dec 14 2016, 09:18 AM)
I heard from Singapore telco effective April 2017 onwards, they will shut down ALL 2G network in Singapore.
In simple, even you bring your old school 2G phone to Singapore, you can't receive incoming normal message in the future time.
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too bad then. pay celcom then smile.gif

 

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