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 Digi Best Prepaid Versions (updated 31/7/17), Different ver. come w different services

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UN1T3D
post May 28 2017, 12:59 AM

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QUOTE(RDoe @ May 27 2017, 10:17 AM)
Not for new registrations, but existing users still have access?  blink.gif
*
Existing users still do have access ... I have a sleeping digi bv4 wanted to wake up to iddic in a few months but now oh-so too late oh-man ..... bruce.gif

SUSjudehow
post May 28 2017, 01:49 AM

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Super Ling life very expansive hope DIGI pls reconsider the price pls new best 2016 very expansive, I would like retrieve back to v4 version.
sordanny
post May 28 2017, 07:50 AM

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Would like to ask, any cons changing from Digi postpaid 50 to Digi prepaid add on RM38 4GB + 1000 minutes?
RDoe
post May 28 2017, 09:04 AM

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QUOTE(UN1T3D @ May 28 2017, 12:59 AM)
Existing users still do have access ... I have a sleeping digi bv4 wanted to wake up to iddic in a few months but now oh-so too late oh-man ..... bruce.gif
*
I learned never to hesitate too much when really want to subscribe to these stuff like IDDIC and even SLL. That's why when a friend bought his Digi prepaid early this year, I made him subscribe SLL immediately instead of waiting for the RM70 top up validity to sit through (over 2, or even 3 months if you include the initial 30-day validity), then it just about went up to RM108.

QUOTE(judehow @ May 28 2017, 01:49 AM)
Super Ling life very expansive hope DIGI pls reconsider the price pls new best 2016 very expansive, I would like retrieve back to v4 version.
*
Price went up because of the free basic internet and then the music freedom. I wonder if Digi actually wants to just make more money, or discourage SLL altogether.
Aftermaths
post May 28 2017, 09:09 AM

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QUOTE(sordanny @ May 28 2017, 07:50 AM)
Would like to ask, any cons changing from Digi postpaid 50 to Digi prepaid add on RM38 4GB + 1000 minutes?
*
Weekend no more 5gb.
azyune
post May 28 2017, 10:26 AM

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I am lucky to stumble upon this thread before nearly change my current old v4 plan to latest best 2016 plan for the sake of 'upgrading'. sweat.gif

I still did SLL @ RM38/year few weeks ago. What I am losing is the free basic internet and music freedom only right?
sordanny
post May 28 2017, 01:32 PM

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QUOTE(Aftermaths @ May 28 2017, 09:09 AM)
Weekend no more 5gb.
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I don't use a lot mobile data, at home got wifi as well so that's OK

Heard that prepaid plans could be changed by Digi so maybe few months down the road these existing plans could be changed? Is this true?
lexu2005
post May 29 2017, 06:30 PM

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QUOTE(fat16 @ May 26 2017, 08:49 AM)
bye bye bro. good thing never last. *138# become *116# menu.
Now you internet plan default to MAX 3 daily  cool2.gif
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Become MAX 8 daily... rclxub.gif cry.gif
sohlican
post Jun 2 2017, 10:14 PM

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I just change one of my digi live prepaid to best prepaid, to my surprise; it doesn't come with the 3GB/Month Music Freedom.
V3000
post Jun 2 2017, 10:42 PM

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QUOTE(sohlican @ Jun 2 2017, 10:14 PM)
I just change one of my digi live prepaid to best prepaid, to my surprise; it doesn't come with the 3GB/Month Music Freedom.
*
Dial
CODE
*888*1#
to redeem.
fat16
post Jun 3 2017, 07:46 AM

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Music Freedom is 1GB/month. Subscribe from add-on page.
sohlican
post Jun 3 2017, 12:51 PM

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QUOTE(V3000 @ Jun 2 2017, 10:42 PM)
Dial
CODE
*888*1#
to redeem.
*
I did and there's nothing for there to redeem.

QUOTE(fat16 @ Jun 3 2017, 07:46 AM)
Music Freedom is 1GB/month. Subscribe from add-on page.
*
I only see video freedom there.
RDoe
post Jun 5 2017, 08:19 AM

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QUOTE(sohlican @ Jun 2 2017, 10:14 PM)
I just change one of my digi live prepaid to best prepaid, to my surprise; it doesn't come with the 3GB/Month Music Freedom.
*
Can you post screenshots of what you see on the MyDigi app? Like exactly which version is your Digi Best plan, what's shown on the Internet tab (2nd tab IIRC and details), further on the Freebies tab or something awaiting redemption? Screenshots will be easier to explain, I think.
sohlican
post Jun 5 2017, 12:19 PM

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There you go, thanks.

» Click to show Spoiler - click again to hide... «
silversuave
post Jun 5 2017, 12:23 PM

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Why is my RM28 internetplus plan for prepaid is not giving me 300 minutes local calls to all mobile network. Instead it is giving me 150 minutes for digi-digi and another 150 minutes for digi-others. I thought 300 minutes voice call is for all mobile network
faisal_smks03
post Jun 5 2017, 04:07 PM

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QUOTE(sohlican @ Jun 5 2017, 12:19 PM)
There you go, thanks.

» Click to show Spoiler - click again to hide... «
You are on the newest version of Best prepaid. You should call and ask Digi CS to insert the Music Freedom for you


QUOTE(silversuave @ Jun 5 2017, 12:23 PM)
Why is my RM28 internetplus plan for prepaid is not giving me 300 minutes local calls to all mobile network. Instead it is giving me 150 minutes for digi-digi and another 150 minutes for digi-others. I thought 300 minutes voice call is for all mobile network
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Digi just added this call split terms a few weeks ago. It's highlighted with a very small text on their website

This post has been edited by faisal_smks03: Jun 5 2017, 04:11 PM
sohlican
post Jun 5 2017, 04:50 PM

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QUOTE(faisal_smks03 @ Jun 5 2017, 04:07 PM)
You are on the newest version of Best prepaid. You should call and ask Digi CS to insert the Music Freedom for you
Digi just added this call split terms a few weeks ago. It's highlighted with a very small text on their website
*
I did call, they said I need to redeem via my phone and there is no other way to get it.

But when I dial *888*1# there are nothing to redeem.

So I am kind of stuck, until they get it fixed; they did lodge a case though.
RDoe
post Jun 5 2017, 09:15 PM

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QUOTE(sohlican @ Jun 5 2017, 04:50 PM)
I did call, they said I need to redeem via my phone and there is no other way to get it.

But when I dial *888*1# there are nothing to redeem.

So I am kind of stuck, until they get it fixed; they did lodge a case though.
*
What I can think of now is, there may be a limited period after SIM card activation for you to redeem the music freedom thingy. Let me try to find their T&C if it's mentioned there.

I recall doing it for my friend few months back, and that's through the app because I don't remember dialing the redemption code from his phone.
RDoe
post Jun 5 2017, 09:25 PM

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QUOTE(RDoe @ Jun 5 2017, 09:15 PM)
What I can think of now is, there may be a limited period after SIM card activation for you to redeem the music freedom thingy. Let me try to find their T&C if it's mentioned there.

I recall doing it for my friend few months back, and that's through the app because I don't remember dialing the redemption code from his phone.
*
Can't seem to find anything about Music Freedom in their T&C, but found this instead:

http://new.digi.com.my/apps/music-freedom?...CFQkkaAodjY8FIQ

You might want to see if you can do it by logging in to MyDigi from the browser (instead of the app) and check from there. Otherwise call the CSO to check if there's a deadline for redemption. Last would maybe be asking them on the Digi Community forum.
sohlican
post Jun 6 2017, 09:23 PM

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DiGi CS called back and told me that Best Music Freedom is not applicable because I have changed from Live Prepaid to Best Prepaid 2016. What a load of crap, how can a default feature of a plan is not applicable just because you move from a different plan unless it's a promotional item; which is this case it isn't.

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