Digi Best Prepaid Versions (updated 31/7/17)

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Digi Best Prepaid Versions (updated 31/7/17), Different ver. come w different services

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sohlican	Jun 2 2017, 10:14 PM Return to original view \| Post #1
Casual Junior Member 340 posts Joined: Jan 2003 From: Malaysia	I just change one of my digi live prepaid to best prepaid, to my surprise; it doesn't come with the 3GB/Month Music Freedom.
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sohlican	Jun 3 2017, 12:51 PM Return to original view \| Post #2
Casual Junior Member 340 posts Joined: Jan 2003 From: Malaysia	QUOTE(V3000 @ Jun 2 2017, 10:42 PM) Dial CODE 8881# to redeem. I did and there's nothing for there to redeem. QUOTE(fat16 @ Jun 3 2017, 07:46 AM) Music Freedom is 1GB/month. Subscribe from add-on page. I only see video freedom there.
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sohlican	Jun 5 2017, 12:19 PM Return to original view \| Post #3
Casual Junior Member 340 posts Joined: Jan 2003 From: Malaysia	There you go, thanks. » Click to show Spoiler - click again to hide... « QUOTE(RDoe @ Jun 5 2017, 08:19 AM) Can you post screenshots of what you see on the MyDigi app? Like exactly which version is your Digi Best plan, what's shown on the Internet tab (2nd tab IIRC and details), further on the Freebies tab or something awaiting redemption? Screenshots will be easier to explain, I think. Internet Usage Freebies Screenshot Internet Tab Daily Weekly Monthly This is a screenshot I have taken from DiGI website, clearly mentioned free 3GB/month for Best Music Freedom. This post has been edited by sohlican: Jun 5 2017, 12:20 PM
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sohlican	Jun 5 2017, 04:50 PM Return to original view \| Post #4
Casual Junior Member 340 posts Joined: Jan 2003 From: Malaysia	QUOTE(faisal_smks03 @ Jun 5 2017, 04:07 PM) You are on the newest version of Best prepaid. You should call and ask Digi CS to insert the Music Freedom for you Digi just added this call split terms a few weeks ago. It's highlighted with a very small text on their website I did call, they said I need to redeem via my phone and there is no other way to get it. But when I dial 8881# there are nothing to redeem. So I am kind of stuck, until they get it fixed; they did lodge a case though.
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sohlican	Jun 6 2017, 09:23 PM Return to original view \| Post #5
Casual Junior Member 340 posts Joined: Jan 2003 From: Malaysia	DiGi CS called back and told me that Best Music Freedom is not applicable because I have changed from Live Prepaid to Best Prepaid 2016. What a load of crap, how can a default feature of a plan is not applicable just because you move from a different plan unless it's a promotional item; which is this case it isn't.
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sohlican	Jun 8 2017, 08:16 PM Return to original view \| Post #6
Casual Junior Member 340 posts Joined: Jan 2003 From: Malaysia	DiGi called back again and informed me that their product team said DiGi Best Prepaid 2016 does not offer Best Music Freedom anymore. Anyone can confirm?
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