The result is out and no issue to get 4.1% with my plan. 

[attachmentid=10386733]

Thanks for the result updates. Didn't know that transfer Rm500 from OCBC 360 to 360i also can. Previously, I thought need to be fresh fund from other bank.

1)Did register phone number for debit card?
2)Is the overseas transaction set to allowed for debit card?

3rd tab after login online banking
-> Customer service -> Overseas card use -> Shop purchases is ticked/ enabled?
Overseas card = online transaction and/or overseas transaction.

And certainly they break their own rules and cheat us!

Only 97.67 bonus interest instead of 110.41!

Let's all throw or interest together, hire a lawyer and sue OCBC

uncle very old and my english is very limited
appreciate someone could just draft some template here so i could just copy and paste and send it to BNM
i want my $$$ back
OCBC CHEAT MONEY

I received a call from OCBC after emailing to the original email i mentioned, she told me that my interest is calculated based on 4.1% before 29th and 3.6% on 29th onwards. I hence told her that alot of ppl are getting way much lesser, and she has requested 2-3 business days to get the calculation from another team and will call me back.

i got my exact bonus interest using the earlier table I shared and 1.15%. So the claim in the email is wrong.

Receive call from OCBC this morning. Lodge complaint on 3/2 about the interest rate. They say they are aware of the issue. They waiting for reply from the ‘Product Team’ on their decision on this. They will come out with a decision LATEST by end of this week. Customer do not need to calculate the interest themselves as our system has come out with the amount of how much additional interest should be credited in customer’s account once we have the decision from the ‘Product Team’.

Bonus of 1.30% each category and 0.20% base interest shall be calculated 1 Jan - 28 Jan and 1.15% each category and 0.15% base interest between 29 Jan till 31 Jan.

‘Please be reminded that 2020 has 366 days instead of 365 days so please factor that in the calculation’ - LoL someone must have complaint to them maybe based on 365 days calculation instead of 366 days. My complaint did not address this issue. They might remind everyone about 366 days so people dont complaint why receive less.

you have two option:

1. write email, follow the group.

2. wait for update and see what's the result.

You can follow my template, copy pasta
https://forum.lowyat.net/index.php?showtopi...post&p=95394827

well, the result may be taking some time. when to write is not "super" urgent. just sending in crowd might give a tad bit more stress for them to look into this.

Just for called from OCBC. Final decision from product team: no revision to 4.10% from the for the first 28 days.

I ask them to reply me in writing.

i did mention about the product feature.

Sarah - the CS who called me, shared that the bonus rate of 1.30% each category being the product feature argument has also been brought up to the meeting recently but the final decision made by the product team was no revision shall be made. 'I truly understand most of customers frustration as I am consumer myself, however that was the final decision made by them.'

However, she did not 'close' my complaint as i said i would like her to feedback again to product team that I insisted to be paid 4.10%.

Sarah is also the one who called me.. I told her to response me via email n I want to bring this up to bnm, but she didn’t send me any email as of now..

i already wrote to them on Wednesday since she promised to reply latest by Tuesday..

But, after the email, also no news from them... n no auto acknowledgement.

I email to CustomerAssuranceSTMalaysia@ocbc.com

The OFS emailed me back, i haven't gathered the info to respond back.

Dear Sir/Madam,

Thank you for your email dated 8 February 2020.

Please forward the following documents to enable us to consider your complaint:

Duly signed original copy of the Permitted Disclosure by Account Holder (as attached);
Duly completed a copy of OFS complaint form (as attached);
A copy of final decision from OCBC Bank;
A copy of identification card;
Chronology of event; and
Copies of other documents related to the complaint.

Kindly submit the above documents to us by POST by 5 March 2020.

Please contact us at 03-2272 2811 extension 100, 174, 205, 206, 207 and 208 if you need further clarification.

Thank you,
Nor Azalia Ahmad Shukri
Consumer Engagement & Analysis
cid:image003.png@01D57F5D.D681E220
Ombudsman for Financial Services [664393-P]
(Formerly known as Financial Mediation Bureau)
Phone: +603 2272 2811 
Fax: +603 2272 1577
Email: enquiry@ofs.org.my

Level 14 Main Block • Menara Takaful Malaysia • No. 4 Jalan Sultan Sulaiman

50000 Kuala Lumpur • Malaysia ||  www.ofs.org.my

https://www.facebook.com/11450527254/posts/...3953637255/?d=n another opr cut tomorrow or soon?

Looks like the ocbc rates going to be cut again soon.

They may not cut as OCBC doesn't alter for each OPR revision.
The previous revision was May/June 2019 right?

All central banks basically no bones. They just follow US.

Theres another cut of 25bp

Likewise, OCBC Bank will adjust its BR to 3.33% from 3.58%, BLR/ base financing rate (BFR) to reduce to 6.26% from 6.51%. Similarly, all
conventional fixed deposit and Is- lamic time deposit board rates will also decrease by 0.25%. This will be effective next Monday.

from edge

I want to move to scb Because OCBC is unethical
Hav yet to move to scb

yes the more leave the better. they will have to rethink their strategy

have you checked your own setting of daily limit?

upon account opening, your RM of the officer will ask you what's your preferred limit, typically set 5k or 10k.

you can change yourself to max, RM30k

Yes, i have 30K and yes i have onetoken and everything, but he said that this is new limit and its from BN



as you see its 30k but limited to 10k ??? someone can explain

strange. not aware of that. didn't do such big transfers recently though. last month still can.