call

why dont you show ur transaction here? let us help why u not meeting the criteria?

From your previous post, no spending in july. So probably no spending in August as well?

Thanks all. I called and customer service will get back to me after checking with the respective person.

what answer was given?

Before that, assume not getting the bonus interest 1.3% for spend RM500 credit card/debit card condition right? How/can confirm that you fulfill this condition?

Based on the term and condition, it say debit card spending, Value date have to be on that month to be eligible for 1.3% for that month.

Still risking there. To be safe, for future spending avoid spending near end of month. It's alright to do month end spending once sure Rm500 spend has already been spend before end of month.

For report to bank negara, may be other sifu can answer. I am learning too. 

yes, u may email that address for further action

For report to bank negara, may be other sifu can answer. I am learning too. 

OCBC is very tardy in updating both credit and credit card transactions. If your transactions are routine, I agree that its best to avoid end of the month. Give it at least a week for the transaction to update in the system.

lol...nowadays not getting 1.3% also report to bnm.... well done.

some ppl are like that. they lack empathy. selfish.

I can't agree more - support what you said. You are just protecting your rights as customer.

The problem is his transactions were not even done on the right month.

Ok, means you do your transaction at the end of july, one posted in july one posted in august that cause your  not receiving full 1.3%x 3 for the month of July right?

You are not right that saying bank not capture properly. Its the merchant site, and merchant not doing wrong also.

E.g You swipe your card on 31 August, merchant only claim (settle) the bill on 5 September. Means that bank will be able to post your transaction on 5th September, bank can have an additional note : transaction date.

But base on my test on OCBC bank. OCBC has 2 type, Value date and transaction date.

When I deposit money in bank at 10pm on 10 August, the "value date" posted is 11 August, which means I lose 1 day interest.

On the other hand, I swipe my ocbc debit card on 6 September, the "value and transaction transaction" show in my statement on 10 September. Which means I earn 6-9 September Interests, as my money only deducted on 10 September.

Both cases, should i go for bnm for giving me 1 day less interest? Or complain that my money not deducted on the same day i swipe my debit card? This is how this bank work and theres no wrong o right on the bank.

In your case, If you only swipe your card on 30 July for RM500 or you do 3 transaction on 30 July on late of the day, e.g 9pm 10pm, most probably you will not get the 1.3% interest for the particular criteria.

Just live with it la....dont make people life and your own life hard. Try to be smart consumer is good. But not overly smart customer who dig bone in egg. This make life difficult.

I am talking about my own real case, not making any assumption. Well, no point arguing. Go ahead with what you think its your right as customer. Good luck with that.

In your case, If you only swipe your card on 30 July for RM500 or you do 3 transaction on 30 July on late of the day, e.g 9pm 10pm, most probably you will not get the 1.3% interest for the particular criteria.

just curious, is it correct to say both of the transaction are neither counted for July nor for August? or one is counted for july and one is for august?

This is how I do.
Every month Transfer 1K to OCBC Saving Account from BigPay/Boost/Other bank account.
Use Credit Card/Debit Card Top Up 1k top bigpay
Transfer RM 1 to 3 different bank saving account automatically.

I did fill up the online form, missed the chance to activate at big bad wolf
even for rhb online acc opening, still need to arrange appt for their staff to come and get your thumbprint

Deposited FD to get the ocbc credit card and increase the credit limit. Just now went to the branch to get my FD out. The banker told me cannot cash out the FD even already mature unless I cancel my card. What the
.....

Ya.. deposited fd to faster the process and increase my credit limit. The previous banker didn’t told me can’t cash out even after mature.

Yes, I think I have been conned. Actually I took the titanium card, for BP reload since there still have some quota for me to earn the cash back from BP after I reloaded from others CC.

I was told by CS that it is not possible for 1 to hold 2 accounts (360 and 360-i) to enjoy 4.1% because only 1 debit card can be binded to 1 of the account. Need sifu advice.

Debit card for 360i
Credit card for 360