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 am i misunderstanding? or this is truely robbery?

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TSjjjeantang
post Apr 5 2016, 05:30 PM, updated 10y ago

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hi all,
can anyone tell me i get maxis wronged on this...

http://www.maxis.com.my/en/personal/servic...g/oneworld.html

does the page said once we go out to these countries

Singapore,[COLOR=red] Indonesia, Thailand, Myanmar, Brunei, Philippines, Cambodia and Laos

and once we do use maxis number either answer or make call or even sms then we'll get charge rm38/day until we go back malaysia? and if we are staying there for a few days then we'll be charged continuously @ rm38/day since the first call / sms started the service until we come back malaysia even we are not using it anymore @ days later after?

and the most frightening is, these roaming service cannot be stop after activation until we come back malaysia, are u robbing all maxis one users!!?
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TSjjjeantang
post Apr 5 2016, 08:57 PM

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QUOTE(nexona88 @ Apr 5 2016, 06:11 PM)
looks like yes. they will charge u rm38/day.

so what u waiting for.

juz port out to others telco
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it's not mine, my dad's line... sad.gif
not easy to ask him port here port there
sure got weck~ bruce.gif

see how first coz my dad now seldom go s'pore liao~
now only warn him if go sg dont bring maxis sim lor sweat.gif
TSjjjeantang
post Apr 5 2016, 09:07 PM

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QUOTE(stevenX @ Apr 5 2016, 06:43 PM)
Is it true ? I remember last time need to activated it and it only for ONE day. The second day you can activated again if need.

But after some calculation, i prefer to buy the country local sim and never use the data roaming service anymore.
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donno yet...
recently only knew it from forum and get shocked rclxub.gif

actually when it start launch @ the first time i was so impressed coz it was a good idea when u REALLY NEED[COLOR=red] it

like this simply trap people seems urge to chase people out from maxis.... rclxs0.gif
TSjjjeantang
post Apr 5 2016, 10:10 PM

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QUOTE(steventyy @ Apr 5 2016, 09:25 PM)
CELCOM do the same
https://www.celcom.com.my/personal/plans/in...d=1360826523383

Travel with your loved ones in mind for only RM38 worldwide.

Now you can stay connected no matter where you are in the world. With one flat rate across the world, you can enjoy high-speed Internet for only RM38/day!

1 Day Internet RM38 gives you the freedom to surf, check your emails, download your favourite content, update your social network and so much more anywhere in the world!

All you need to do is activate your roaming service and connect to any of our network partners to roam without fear worldwide.

Q6:
How much I will be charged for DDR?
A6:

You will be charged RM38 upon using data service on the preferred network while roaming in 79 countries.

Your DDR will be auto renewed once it hits midnight Malaysian time zone and your data quota will be refreshed.

Note: You will only be charged RM 38 per day even if you travel to multiple countries within a day before DDR expires.[COLOR=red]
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but this one seems need to activate manually by user,
maxis's is
auto activate for u once u use ur phone oversea, even u'r answering a call... shakehead.gif
TSjjjeantang
post Apr 5 2016, 10:45 PM

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QUOTE(cucubud @ Apr 5 2016, 10:34 PM)
DDR will be auto renewed once it hits midnight Malaysian time zone and your data quota will be refreshed.

It mentioned "auto renewed"
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if i'm not misunderstanding, coz tat page oso din't clarify clearly...
the celcom DDR is
before RENEW, u've to ACTIVATE it, by ur decision thumbup.gif

maxis is
once u got received call, u kena trap...... devil.gif
TSjjjeantang
post Apr 6 2016, 10:16 PM

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QUOTE(benlye @ Apr 6 2016, 11:18 AM)
Not trying to protect or anything..

Lets say for U Mobile, Celcom & Maxis.. for a 10 min call in Singapore to Malaysia & use 50MB of data

Also bear in mind that Umobile & Celcom charge for receiving calls per min. Maxis doesn't.

Nonetheless, do survey & check out all the available package n find which suits you.. Don't ever change plan or accept plans over the phone or just listen to a sale person which tries to push you any product. Take your time to understand what you are getting yourself into by checking websites, printed materials & so forth

Celcom https://www.celcom.com.my/personal/plans/in...d=1360826523383
RM 3.30 per min = RM 33.00
Unlimited internet per day = RM 38

U mobile http://www.u.com.my/international-roaming/roaming-overseas
RM 2.50 per min = RM 25.00
50MB free per day (if exceed, RM 30 max a day)
Maxis http://www.maxis.com.my/en/personal/servic...g/oneworld.html
Unlimited min = RM 38
1st 500MB free (No data how much it'll cost if more)

Digi http://new.digi.com.my/roaming/internation...untry=Singapore
Rm 2.80 per min = RM 28
50MB = RM 10 (Roam10 - Unlimited Social Messaging + 50MB) Unlimited RM 36.00 /country/day
Another note in the FAQ http://www.maxis.com.my/en/personal/servic...g/oneworld.html

What do I see a charge of RM10 & RM28 in my bill instead of RM38?


For minimal usage of up to 2 calls or 2 SMS or less than 256kb data, charges will be at RM10
Subsequent usages and upon reaching the usage threshold of 3 calls or 3 SMS or 256kb data, charges will be at RM28
In total, you only pay a maximum of RM38/day

What if I finish 500MB MaxisONE World pass quota?

You will receive an SMS notification when you’ve reached 100% usage of your 500MB high-speed data quota. Subsequently, your usage will be drawn from domestic data quota with no additional cost.

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tq for the analysis~ thumbsup.gif

i oso admit it was a good idea while u REALLY NEED it and switch on by user their own
like tis trap ppl too sneaky la~

auto ON while u do use tat line no matter receive call or make call out or sent sms;
even though u DID NOT switched data roaming ON...

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somemore cannot stop service until come back m'sia
wat if ppl go traveling 1 wk?
at least giv ppl option to stop tat svc ma~

CELCOM seems to copy tis trap as well @ once start cannot stop half way until u come back m'sia
but at least got option for user to decide to use or not

DIGI & UMOBILE seems charge per call/sms and max @ rmXXX
if i'm not misunderstanding... confused.gif

or maybe somebody tell me i get maxis wronged bcoz
actually the svc says maxis was charging by rm???/calls & MAX/day is rm38??
and i missed the method teach how to stop the svc as well?
TSjjjeantang
post Apr 6 2016, 10:27 PM

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QUOTE(loneboy62 @ Apr 6 2016, 08:47 AM)
This is only when you use data, it will be automatically charged with RM38 within 500mb provided.
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QUOTE(steventyy @ Apr 6 2016, 10:07 AM)
I really dont understand why received/make call, received/send sms also consider as data usage.
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QUOTE(- JaY - @ Apr 6 2016, 10:48 AM)
As long as data roaming is untick, I don't think maxis is charging rm38. Those sms whenever you're overseas are normal, kinda like SOP for all telco with no charges.
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how do u think? hmm.gif
TSjjjeantang
post Apr 6 2016, 11:48 PM

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QUOTE(cucubud @ Apr 6 2016, 11:05 PM)
I wonder what will happen if after 2 days on roaming, I decide to get a local number. Took out the Maxis SIM card and insert the local sim.
Will Maxis continue to charge me for the auto roaming even I have removed the SIM card from the phone?
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we need richpapa volunteer to try it....... hmm.gif
TSjjjeantang
post Apr 10 2016, 09:13 PM

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QUOTE(benlye @ Apr 7 2016, 10:46 AM)
For selected countries are RM 38 max a day, unlimited calls and sms...

I think if you use for 1 day it will only charge you 1 day...  not through out your whole trip..

best bet is either buy a local sim card (most cases are cheaper) or put phone on airplane mode n manually turn on wifi n use hotspots area.
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QUOTE(HandsomeDupe @ Apr 8 2016, 10:54 PM)
Went overseas last month and suddenly see a big jump in my bill even though I never turn on data for my Maxis sim card. Now waiting for itemized bill to see what I being charged of.

mad.gif  mad.gif
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did u used tat maxis no. @ oversea? sms or receive call oso counted in den will charge u rm38/day...
god bless u'r not the victim of tis trap, but if yes, must complaint to skmm abt tis ranting.gif !!
TSjjjeantang
post Apr 11 2016, 10:48 PM

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QUOTE(xavi5567 @ Apr 11 2016, 05:02 PM)
I thought under this maxis one plan... u get charge rm38... u get to use unlimited call, sms, and data... on top of that they give u extra 500mb each day... the call, sms, and data they use ur local quota.. say u r having a 3gb package they tap the quota from ur 3gb but giv u 500mb extra perday..  not like this meh
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nope. according to maxis official website says, once u've activated tis svc as above discussed, u'll not able to stop it & u'll b charged rm38/day @ everyday until u came back m'sia devil.gif

even though u only used once @ touch down for contact ur mama & pull out the sim card after tat & enjoy ur 1 wk holiday @ oversea... bye.gif

and, it's only giv u 500mb/day not 3gb & after finish 500mb u've to top up or totally cut off data.

This post has been edited by jjjeantang: Apr 11 2016, 10:54 PM
TSjjjeantang
post Apr 12 2016, 12:02 PM

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QUOTE(Megatron1234 @ Apr 12 2016, 07:54 AM)
Isn't this cheating? Din't MaxShit in their promotion SMS said RM38 full day unlimited data?
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not cheating u, but trapping... devil.gif
the svc will auto ON when u use tat maxis no to

MAKE CALL / RECEIVE CALL / SMS / DATA ROAMING

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u kena trapped brows.gif

unlimited is for calls & sms
suitable for big boss doing great business......... thumbsup.gif

This post has been edited by jjjeantang: Apr 12 2016, 12:06 PM
TSjjjeantang
post Apr 12 2016, 03:58 PM

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QUOTE(dreamthief @ Apr 12 2016, 12:43 PM)
Folks, am i Understanding it wrongly?

Let's not look at "How I subscribe" cause that shows need to turn on data roaming or make a call or SMS.

Look at the FAQs, it's more damning.
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ya~
tat's wat i stunning by tis unFRIENDLY THOUGHTFUL SVC...

as long as u bring it to oversea, u'r 1 leg in their trap....
TSjjjeantang
post Apr 12 2016, 04:25 PM

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QUOTE(dreamthief @ Apr 12 2016, 02:03 PM)
hmm.gif it's not as sinister as that it seems. Maxis centre is saying, you pay to a max of RM38 a day. But if you just receive one call, roaming fees to receive call is example RM5. You just pay RM5. If you get 8 calls as such, without this MaxisOne world pass, you pay RM40 instead but they throw in this offer, paying RM38 and give some data to use also.

Other benefits, it also prevents people who accidentally turn on data roaming, max they pay also RM38 a day.

Let's see whose on this and is it as per above explanation given.
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ya~
max rm38/day compare to rm40/8call is vr thoughtful, if u really talking business @ oversea...

most user if going out for holiday maybe juz use 1 time while touch down to inform family only
but the PASS already being kick-started

if they going there 1 wk leh~? oso kena rm38/day?
and the most ridicules is, no option to stop it until u come back m'sia


TSjjjeantang
post Apr 13 2016, 11:22 AM

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QUOTE(dreamthief @ Apr 12 2016, 05:56 PM)
No, what it is meant to do is to CAP it to MAX RM38/day so that you won't  get a BILL SHOCK. Must look at the current perspective, you will now also incur cost when travelling overseas if you send SMS, it's usually RM0.50 and receive calls, you will get roaming charges. It's just saying if your total cost < RM38, you get charge as per usage. But if you use > RM38, you just get charged RM38.

Sounds plausible explanation when I called Maxis centre, but, what I'm referring to earlier post, the FAQ and site is slightly misleading and confusing. At first read through, it implies otherwise.

I'm sharing what i understand and hear from Maxis centre, hope those under MOP and got charged Maxis OneWorld Pass, which is the reality.
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if tat so, great; bcoz it never mentioned minimum charges after the KICK-START and it makes me sick through thr is no option to stop the svc.

until now yet to see any victim on tis svc so all we talk abt is under discuss lv only,
but celcom seems bites a lot of ppl ald...

http://cforum1.cari.com.my/forum.php?mod=v...ead&tid=3839947

http://cforum1.cari.com.my/forum.php?mod=v...ead&tid=3833279

TSjjjeantang
post Apr 13 2016, 11:25 AM

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QUOTE(cucubud @ Apr 12 2016, 08:18 PM)
These charges only applicable to MOP, right?
Iplan and Survemore plan are not included, right?
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seems so, but i not sure, better ask maxis b4 u go oversea
TSjjjeantang
post Apr 14 2016, 09:55 PM

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seems there's ald have victim being trapped... shakehead.gif

https://forum.lowyat.net/topic/3901044

 

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