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 am i misunderstanding? or this is truely robbery?

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TSjjjeantang
post Apr 5 2016, 05:30 PM, updated 10y ago

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hi all,
can anyone tell me i get maxis wronged on this...

http://www.maxis.com.my/en/personal/servic...g/oneworld.html

does the page said once we go out to these countries

Singapore,[COLOR=red] Indonesia, Thailand, Myanmar, Brunei, Philippines, Cambodia and Laos

and once we do use maxis number either answer or make call or even sms then we'll get charge rm38/day until we go back malaysia? and if we are staying there for a few days then we'll be charged continuously @ rm38/day since the first call / sms started the service until we come back malaysia even we are not using it anymore @ days later after?

and the most frightening is, these roaming service cannot be stop after activation until we come back malaysia, are u robbing all maxis one users!!?
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attw
post Apr 5 2016, 05:37 PM

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Yes, there have been complaints on this before but maxis hasn't done anything. I'm waiting for my next overseas trip when they charge me RM38 a day and then I'll take it to the MCMC. Is like they just add options and amount to your bill without giving you an option. I'm pretty sure that's not right.
nexona88
post Apr 5 2016, 06:11 PM

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looks like yes. they will charge u rm38/day.

so what u waiting for.

juz port out to others telco
l_liet
post Apr 5 2016, 06:38 PM

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Wellcome to Maxis One World
wil-i-am
post Apr 5 2016, 06:41 PM

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I wud say Maxis managed to trap a lot of Ppl
stevenX
post Apr 5 2016, 06:43 PM

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Is it true ? I remember last time need to activated it and it only for ONE day. The second day you can activated again if need.

But after some calculation, i prefer to buy the country local sim and never use the data roaming service anymore.
nexona88
post Apr 5 2016, 06:52 PM

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QUOTE(l_liet @ Apr 5 2016, 06:38 PM)
Wellcome to Maxis One World
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very sneaky telco ranting.gif
TSjjjeantang
post Apr 5 2016, 08:57 PM

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QUOTE(nexona88 @ Apr 5 2016, 06:11 PM)
looks like yes. they will charge u rm38/day.

so what u waiting for.

juz port out to others telco
*
it's not mine, my dad's line... sad.gif
not easy to ask him port here port there
sure got weck~ bruce.gif

see how first coz my dad now seldom go s'pore liao~
now only warn him if go sg dont bring maxis sim lor sweat.gif
nexona88
post Apr 5 2016, 09:00 PM

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QUOTE(jjjeantang @ Apr 5 2016, 08:57 PM)
it's not mine, my dad's line... sad.gif
not easy to ask him port here port there
sure got weck~  bruce.gif

see how first coz my dad now seldom go s'pore liao~
now only warn him if go sg dont bring maxis sim lor sweat.gif
*
oh your dad one..

then very hard lor. they normally very loyal innocent.gif
TSjjjeantang
post Apr 5 2016, 09:07 PM

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QUOTE(stevenX @ Apr 5 2016, 06:43 PM)
Is it true ? I remember last time need to activated it and it only for ONE day. The second day you can activated again if need.

But after some calculation, i prefer to buy the country local sim and never use the data roaming service anymore.
*
donno yet...
recently only knew it from forum and get shocked rclxub.gif

actually when it start launch @ the first time i was so impressed coz it was a good idea when u REALLY NEED[COLOR=red] it

like this simply trap people seems urge to chase people out from maxis.... rclxs0.gif
steventyy
post Apr 5 2016, 09:25 PM

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Repeat

This post has been edited by steventyy: Apr 5 2016, 09:29 PM
steventyy
post Apr 5 2016, 09:25 PM

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CELCOM do the same
https://www.celcom.com.my/personal/plans/in...d=1360826523383

Travel with your loved ones in mind for only RM38 worldwide.

Now you can stay connected no matter where you are in the world. With one flat rate across the world, you can enjoy high-speed Internet for only RM38/day!

1 Day Internet RM38 gives you the freedom to surf, check your emails, download your favourite content, update your social network and so much more anywhere in the world!

All you need to do is activate your roaming service and connect to any of our network partners to roam without fear worldwide.

Q6:
How much I will be charged for DDR?
A6:

You will be charged RM38 upon using data service on the preferred network while roaming in 79 countries.

Your DDR will be auto renewed once it hits midnight Malaysian time zone and your data quota will be refreshed.

Note: You will only be charged RM 38 per day even if you travel to multiple countries within a day before DDR expires.[COLOR=red]

This post has been edited by steventyy: Apr 5 2016, 09:27 PM
TSjjjeantang
post Apr 5 2016, 10:10 PM

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QUOTE(steventyy @ Apr 5 2016, 09:25 PM)
CELCOM do the same
https://www.celcom.com.my/personal/plans/in...d=1360826523383

Travel with your loved ones in mind for only RM38 worldwide.

Now you can stay connected no matter where you are in the world. With one flat rate across the world, you can enjoy high-speed Internet for only RM38/day!

1 Day Internet RM38 gives you the freedom to surf, check your emails, download your favourite content, update your social network and so much more anywhere in the world!

All you need to do is activate your roaming service and connect to any of our network partners to roam without fear worldwide.

Q6:
How much I will be charged for DDR?
A6:

You will be charged RM38 upon using data service on the preferred network while roaming in 79 countries.

Your DDR will be auto renewed once it hits midnight Malaysian time zone and your data quota will be refreshed.

Note: You will only be charged RM 38 per day even if you travel to multiple countries within a day before DDR expires.[COLOR=red]
*
but this one seems need to activate manually by user,
maxis's is
auto activate for u once u use ur phone oversea, even u'r answering a call... shakehead.gif
nexona88
post Apr 5 2016, 10:29 PM

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QUOTE(steventyy @ Apr 5 2016, 09:25 PM)
CELCOM do the same
https://www.celcom.com.my/personal/plans/in...d=1360826523383

Travel with your loved ones in mind for only RM38 worldwide.

Now you can stay connected no matter where you are in the world. With one flat rate across the world, you can enjoy high-speed Internet for only RM38/day!

1 Day Internet RM38 gives you the freedom to surf, check your emails, download your favourite content, update your social network and so much more anywhere in the world!

All you need to do is activate your roaming service and connect to any of our network partners to roam without fear worldwide.

Q6:
How much I will be charged for DDR?
A6:

You will be charged RM38 upon using data service on the preferred network while roaming in 79 countries.

Your DDR will be auto renewed once it hits midnight Malaysian time zone and your data quota will be refreshed.

Note: You will only be charged RM 38 per day even if you travel to multiple countries within a day before DDR expires.[COLOR=red]
*
wah celcom also have eh thumbsup.gif they follow maxis

This post has been edited by nexona88: Apr 5 2016, 10:29 PM
cucubud
post Apr 5 2016, 10:34 PM

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QUOTE(jjjeantang @ Apr 5 2016, 10:10 PM)
but this one seems need to activate manually by user,
maxis's is
auto activate for u once u use ur phone oversea, even u'r answering a call... shakehead.gif
*
DDR will be auto renewed once it hits midnight Malaysian time zone and your data quota will be refreshed.

It mentioned "auto renewed"
TSjjjeantang
post Apr 5 2016, 10:45 PM

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QUOTE(cucubud @ Apr 5 2016, 10:34 PM)
DDR will be auto renewed once it hits midnight Malaysian time zone and your data quota will be refreshed.

It mentioned "auto renewed"
*
if i'm not misunderstanding, coz tat page oso din't clarify clearly...
the celcom DDR is
before RENEW, u've to ACTIVATE it, by ur decision thumbup.gif

maxis is
once u got received call, u kena trap...... devil.gif
fkinmeng
post Apr 6 2016, 12:21 AM

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last month i went hong kong, even though i off data roaming, but i received sms from malaysia, and maxis considered it as data. doh.gif 50kb charge me RM1.85, but luckily less than 256kb, if not kena RM38.

also, they keep spam me sms, ask me sign up for the RM38/day package, 1 day at least 10 sms, and sometimes 1 minute can send up to 2-3 same messages.
cucubud
post Apr 6 2016, 07:26 AM

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QUOTE(fkinmeng @ Apr 6 2016, 12:21 AM)
last month i went hong kong, even though i off data roaming, but i received sms from malaysia, and maxis considered it as data. doh.gif 50kb charge me RM1.85, but luckily less than 256kb, if not kena RM38.

also, they keep spam me sms, ask me sign up for the RM38/day package, 1 day at least 10 sms, and sometimes 1 minute can send up to 2-3 same messages.
*
Did they charge you any of the RM38 roaming charges while you were in Hong Kong?

cucubud
post Apr 6 2016, 07:30 AM

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QUOTE(jjjeantang @ Apr 5 2016, 10:45 PM)
if i'm not misunderstanding, coz tat page oso din't clarify clearly...
the celcom DDR is
before RENEW, u've to ACTIVATE it, by ur decision thumbup.gif

maxis is
once u got received call, u kena trap...... devil.gif
*
Wow, Maxis is scary.

If I am oversea for 1 month, then the roaming charges will be RM38 x 30 = RM1140. rclxub.gif

If the account has a credit of RM500, what will happen? Total cutoff service?
fkinmeng
post Apr 6 2016, 08:29 AM

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QUOTE(cucubud @ Apr 6 2016, 07:26 AM)
Did they charge you any of the RM38 roaming charges while you were in Hong Kong?
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no they didn't, i refused to take any calls or turn on data roaming.

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