I thought we've identified that this is a routing issue from TIME and it would be a quick fix. Why do we need statistics and other stuff? I really don't know how are you expecting me to get any of these requested stuff when I only use TIME.

We're not even asking for much. We just want the routing for the game we play to be restored to how it was about 2 weeks ago.

This post has been edited by abusive123: Nov 3 2016, 11:26 AM

Connections for gaming hasn't been fixed. 4 emails sent over the course of 2 weeks have not been attended or replied to. Excellent customer service by TIME. I'll never recommend this ISP to anyone.

is there any update on this? its been a fair while since all of us have been affected and nothing's changed since then.

how do you expect me to get a tracert from another ISP? i happen to ask random people in the game who aren't using TIME if their ping has changed and they said no. Its just affecting every player who is on TIME.

Also from the previous posts by other users, I thought we already ascertained that the issue is a routing change. Why does TIME need to burden its users by asking for tracerts from other ISP's??? I"ll try to get them but I fail to see how this will resolve anything.

This post has been edited by abusive123: Nov 11 2016, 11:49 PM

Hey guys, Is it normal for the wiring contractors to use glue instead of proper trunking when putting up the cables outside of the unit.

I installed Time more than a year ago, but now some of the glue is wearing off and some sections of the cable is left hanging.

Hi Yeap,

yea been busy with the new year and work. Should I call Time for a refitting of the cables? Also will they charge me if request for trunking?

so when is TIME taking it up a notch to 1 GBPS?

anyone on TIME having latency issues on World of Warcraft?

This is my tracert. Seems like every few months I have to go through this merry-go-round with TIME and the routing. It was fine this morning btw.
Tracing route to 103.4.115.248 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms RT-AC68U-33A0 [192.168.1.1]
2 2 ms 2 ms 1 ms lo0-ag-01-glsfb.ni.time.net.my [223.28.0.216]
3 1 ms 1 ms 1 ms ae2-er-01-glsfb.ni.time.net.my [223.28.26.41]
4 12 ms 15 ms 15 ms 223.28.2.1
5 8 ms 7 ms 7 ms Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28.26.82]
6 8 ms 8 ms 8 ms 124.158.226.149
7 8 ms 7 ms 7 ms xe-0-1-0-1.cr-gw-2-sin-pip.sg.globaltransit.net [124.158.224.241]
8 9 ms 11 ms 8 ms 124.158.224.70
9 8 ms 16 ms 7 ms 6939.sgw.equinix.com [27.111.228.81]
10 74 ms 73 ms 73 ms 100ge13-2.core1.tyo1.he.net [184.105.64.254]
11 181 ms 189 ms 181 ms 100ge4-1.core1.lax2.he.net [184.105.65.9]
12 189 ms 195 ms 198 ms 100ge8-2.core1.pao1.he.net [184.105.81.237]
13 232 ms 238 ms 224 ms 10ge4-1.core1.sjc1.he.net [72.52.92.114]
14 221 ms 230 ms 225 ms vocus.gigabitethernet2-13.core1.sjc1.he.net [64.71.184.46]
15 376 ms 385 ms 379 ms bundle-153.cor02.sjc01.ca.vocus.net [49.255.255.24]
16 376 ms 379 ms 368 ms 100g-0-0-0-0.cor01.sjc01.ca.vocus.net [49.255.255.4]
17 385 ms 388 ms 372 ms 100g-0-0-0-0.cor01.lax01.ca.vocus.net [49.255.255.1]
18 387 ms 383 ms 384 ms bundle-200.cor01.alb01.akl.vocus.net.nz [114.31.202.44]
19 379 ms 377 ms 389 ms ten-0-3-0-2.cor03.syd03.nsw.vocus.net.au [114.31.202.85]
20 376 ms 422 ms 379 ms bundle-100.bdr04.syd03.nsw.VOCUS.net.au [114.31.192.45]
21 385 ms 376 ms 386 ms ip-134.197.255.49.in-addr.VOCUS.net.au [49.255.197.134]
22 374 ms 380 ms 384 ms xe-0-0-0.gw101.sy1.ap.equinix.com [27.111.240.142]
23 389 ms 377 ms 375 ms xe-1-0-1.gw101.sy3.ap.equinix.com [27.111.240.145]
24 384 ms 390 ms 376 ms 27.111.251.106
25 385 ms 385 ms 384 ms 103.4.115.248

Trace complete.

This post has been edited by abusive123: Apr 10 2017, 07:03 PM

Does anyone know what's up? Ping on WoW has gone up slightly from before. I used to only get 90-95 ms

1 <1 ms <1 ms <1 ms RT-AC68U-33A0 [192.168.1.1]
2 1 ms 2 ms 1 ms lo0-ag-01-glsfb.ni.time.net.my [223.28.0.216]
3 1 ms 2 ms 1 ms ae2-er-01-glsfb.ni.time.net.my [223.28.26.41]
4 8 ms 7 ms 7 ms 223.28.2.1
5 8 ms 8 ms 7 ms Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28.26.82]
6 8 ms 8 ms 8 ms ae-2.edge-gw-1-sin-pip.sg.globaltransit.net [124.158.226.149]
7 8 ms 7 ms 7 ms xe-0-1-0-1.cr-gw-1-sin-pip.sg.globaltransit.net [124.158.224.237]
8 8 ms 8 ms 7 ms xe-0-0-2-0.pp-gw-1-sin-pip.sg.globaltransit.net [124.158.224.66]
9 9 ms 9 ms 8 ms 4826.sgw.equinix.com [27.111.228.74]
10 99 ms 99 ms 98 ms ten-0-6-0-4.cor01.per02.wa.vocus.net.au [114.31.206.98]
11 99 ms 99 ms 99 ms bundle-102.cor03.syd03.nsw.vocus.net.au [114.31.206.128]
12 103 ms 105 ms 103 ms bundle-100.bdr04.syd03.nsw.VOCUS.net.au [114.31.192.45]
13 99 ms 99 ms 99 ms ip-134.197.255.49.in-addr.VOCUS.net.au [49.255.197.134]
14 148 ms 150 ms 148 ms xe-0-0-0.gw101.sy1.ap.equinix.com [27.111.240.142]
15 143 ms 144 ms 144 ms xe-1-0-1.gw101.sy3.ap.equinix.com [27.111.240.145]
16 99 ms 99 ms 99 ms 27.111.251.106
17 145 ms 145 ms 145 ms 103.4.115.248

This post has been edited by abusive123: Jun 27 2017, 11:12 AM

If I'm moving to another apartment, how do I relocate my internet connection?

Awesome thanks!!

I assume this was for September AND October? My current charges is now RM569.93 (for 500MBPS that I usually pay about RM263 after GST previously). Now its RM284.9 after SST. Like wtf TIME?